Barriers To Communication 4q25x

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³Errors, misunderstandings and several other factors that prevent us transmit our ideas meaningfully causing communication failure.´ Intrapersonal barriers stem from an individual¶s attitude habits

| ï according to the process of message formation and delivery ï Intrapersonal ï Interpersonal ï Organizational

ë | ï mainly because of differences in experience, education, values, and personality ï interprets the same information in different ways as thinking varies

=ommon =auses ï ï ï ï ï ï

Wrong Assumptions Varied Perceptions Deferring Backgrounds Wrong Inferences Impervious =ategories =ategorical Thinking

ï something that is accepted as true without question or proof ï Lack of adequate knowledge about each other¶s backgrounds (sender/listener) ï Due to entertaining certain false notions which are fixed in mind ï speaker does not realize that background, education and experiences of different people can be different ï put yourself in the shoe of listener

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ï how an individual perceives reality ï all a matter of perceptions ï step back and take a wider perspective

| ï Ño two persons have a similar background ï education, culture, language, environment, age, sex, financial status ï Our background plays a significant role in interpretation of the message ï which is not experience will be difficult to interpret or appreciate ï Empathy or identification with the listener is the only solution

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What objects could cast these shadows?



Gerspective influences your perception of reality

ï ë is the process of drawing a conclusion by applying heuristics (based on logic, statistics etc.) to observations or hypotheses ï Sometimes we fail to distinguish between what actually exist and what we assume to exist. ï wide scope for gossip and rumour to grow or develop ï Inferences ed by facts are essential for professionals when they analyse material, solve problems and plan procedures.

ë ï we react positively to information only if it is in consonance with our own views and attitudes ï does not confirm to our personal views, habits, attitudes, or appears unfavourable to us, we tend to react negatively or even disbelieve. ï Rejection, distortion, and avoidance are three common, undesirable and negative reactions







§ake this equation read correctly without touching anything.

Want new insights? Get out of your box. Change your perspective.

ï Úknow it all¶ - ! ! ï who believes that he/she has an accurate comprehension of a topic and/or situation when in reality; his/her comprehension is inaccurate and limited ï refuses to accept any further information on the topic

To sum up, good communication should: ï Be non-judgmental ï Be empathetic ï Ñot assume anything ï Stick to the subject ï Listen and above all paraphrase

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ï interpersonal barriers occur due to the inappropriate transaction of words between two or more people. ï The two broad categories into which this barrier can be classified are: 1. Inefficiency in communication skills 2. Ñegative aspect nurturing in the climate ï Interpersonal barriers creep as a result of the limitations in the communication skills of encoder or decoder or both. ï they also may occur due to some disturbance in the channel.

§ ë | ï Limited Vocabulary ï Incongruity between Verbal & Ñon-verbal messages ï Emotional Outbursts ï =ommunication Selectivity ï =ultural Variations ï Poor Listening Skills ï Ñoise in the =hannel

0 ï inadequate vocabulary - a major hindrance in communication ï connotative and denotative (suggestive) meanings of the words. ï loss of words ± ineffective communication leaves a poor impression on the audience ï Way of using words

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ï Incongruity means a lack of harmony ï Verbal ± vocal discrepancy ï communication leaves the listeners feeling confused and puzzled

` " ï An integral part of our being ï by sharpening self-awareness, intuition, and empathy, emotions help in communication ï a moderate level of emotional involvement intensifies communication ï intensive emotional involvement - obstacle in communication

# ï If a receiver in communication process pays attention only to a part of the message which may be of use to him, he imposes a barrier to communication known as ÷÷ ÷ . ï [ere, in this situation, sender is not at fault, it is the receiver who breaks the flaw of communication.

0 ï predominant factors in communication failure ï in-group and the out-group ï arising from different languages and culture.

# ï The common obstacle to communication ï occurs due to lack of control over the speed at which speakers speak ï the listener's limited vocabulary ï failure to recognize the "signals´ ï problems of interpretation ï inability to concentrate





ï any unwanted signal which acts as a hindrance in the flaw of communication ï Ñoise interferes greatly in the transmission of signals ï not necessarily limited to cacophony - may be in visual, audio-visual, written, physical or psychological forms ï Technical or physical noise refers to the din of machines

ï the blare of music from a stereo system ï [uman noise ï Disturbances in telephone lines ï poorly designed acoustics of a room ï dim typescripts ï illegible writing are some more examples of technical noise

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ï Every organization, irrespective of its size, has its own communication techniques, and each nurtures its own communication climate. ï Irrespective of size, all organizations have communication policies which describe the protocol to be followed. ï It is the structure and complexity of this protocol that usually causes communication barriers

=auses for Organizational Barriers

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The major causes for organizational barriers are as follows: Too Many Transfer Stations Fear of Superiors Ñegative Tendencies Use of Inappropriate Media Information Overload