Be7000 Part 5x3m3g
This document was ed by and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this report form. Report 3i3n4
Overview 26281t
& View Be7000 Part as PDF for free.
More details 6y5l6z
- Words: 6,851
- Pages: 82
Cisco Business Edition 7000 Simplifying Collaboration for Enterprise August 2014 *** FOR PARTNERS ONLY ***
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
1
Selling Cisco Business Edition 7000 11
Product Product Overview Overview
22
Opportunity Opportunity
33
Portfolio Portfolio Positioning Positioning
44
Solution Solution Design Design and and Deployment Deployment
55
Promotions Promotions and and Incentives Incentives
66
Quoting Quoting a a Business Business Edition Edition 7000 7000
77
Services Services and and
88
Partner Partner Sales Sales Tools Tools
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
2
Product Overview
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
3
All-in-One Collaboration Solution Collaboration Your Way Open, Interoperable
Complete Service Offering •
•
End-to-end collaboration for every , device, location
Scalable, Highly Available
Differentiated Communications •
•
Cost-effective, high-quality packaged design
Ready-to-activate, easy to deploy, manage, and use
Built-in ability to grow and change with the business
Flexible Cost Model
Simple Deployment, Management •
3rd-Party applications and devices ed
•
Cisco Business Edition 7000 From 1000+ s
Collaboration platform scales to business needs
Better Better Together Together || Communications Communications and and Collaboration Collaboration © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
4
Ready-to-Activate Applications Cisco Unified Communications Manager
Cisco Expressway Series Remote/mobile worker collaboration
Call control, native call queuing
Cisco TelePresence Server Multi-party video conferencing
Cisco Prime Collaboration Provisioning management
Cisco Jabber Instant messaging, presence
Cisco Collaboration
Cisco Unity Connection Voicemail, automated attendant
Web conferencing, Cloud-hosted service
Call routing, distribution
Cisco Unified Center Express Customer care, call center reporting
Cisco Emergency Responder 24/7 access to emergency services
© 2014 Cisco and/or its s. All rights reserved.
Cisco TelePresence Management Suite Conferencing Management Cisco WebEx
Cisco Unified Attendant Console
Cisco Paging Server Point-to-point, group paging
Cisco TelePresence Conductor Conferencing control
Identify Identify Priorities Priorities || Select Select Applications Applications || Choose Choose Devices Devices || Activate Activate || Easy Easy
Cisco Developer Network (CDN) 3rd-Party, other Cisco UC co-resident applications
Cisco Confidential
5
Business Edition 7000
Modular for Fast Growing Companies
Stackable, turnkey platform with many application options. Video Conferencing
Call Control Unified CM
Voicemail Unity Connection
IM &P Jabber
Attendant Console CUAC
Paging Paging Server
Center UCCX
Response CER
Control TP Conductor
Video TP Server
Management TP Mgmt Suite
Collaboration Edge Expressway / VCS
Provisioning, Management Prime Collaboration
Scale-out, stackable server solution •
No capacity limits − −
•
Preloaded with virtualization and applications s/w −
• •
Add server(s) to add more s, devices, applications Price-optimized for 4-6 applications per server ing 1-5K s each 2 RU model: $23.468
UCS C240 M3 SFF Rack Mount Server
UC Virtualization Hypervisor
Standard /apps licenses sold separately Single-ordering SKU: BE7K-K9 or BE7K-K9-XU
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
6
Turnkey, Preloaded Servers Collaboration Solution Releases 10.x and 9.x (BE7K-SW-9X10X, BE6K-SW-9X10X)) Prime Collaboration Provisioning 10.5 and 9.5 Unified CM 10.5(1) and 9.1(2) IM & Presence 10.5(1) and 9.1(1) Paging Server 9.0(1) Unity Connection 10.5(1) and 9.1(2) Emergency Responder 10.0(2) Center Express 10.0(1)
Preloaded Collaboration Software (unlicensed / licenses sold separately) • Same suite of apps and versions as BE6000/BE7000, ready-to-install • BE7000 has same preload files as BE6000 except for P, VCS, Expressway • CUWL/UCL, VCS, P licensing sold separately
VCS + Expressway X8.1 Conductor XC2.3 Virtual Telepresence Server 4.0 Telepresence Management Suite 14.4
Cisco UC Virtualization Hypervisor 5.1 U1 Cisco UCS C240 M3 SFF TRC#2 Cisco UCS C220 M3 SFF TRC#2 & TRC#3
© 2014 Cisco and/or its s. All rights reserved.
Preinstalled Virtualization Software • VMW-VS5-HYP-K9 • Licensed with v5.1 master serial number, ready-to-run Server Hardware, Preconfigured • BIOS, RAID, disk formatting, firmware, drivers readyto-go Cisco Confidential
7
Managing BE7000: Just like Managing UC on UCS
Collaboration Collaboration Software Software
• • • • •
Cisco Prime Collaboration Provisioning/Assurance (P, PCA 9.1 vs. 10.0) Cisco Prime Collaboration Deployment (PCD, 10.0+) Cisco Enterprise License Manager (ELM, 9.x) Cisco Prime License Manager (PLM, 10.0+) App-native (Cisco Unified Serviceability, ccm, CUC “SA”, etc.)
Infrastructure Infrastructure
VMware VMware vSphere vSphere ESXi ESXi
Cisco Cisco UCS UCS
© 2014 Cisco and/or its s. All rights reserved.
• VMware vSphere Client or (optional) vCenter • Cisco Integrated Management Controller
Cisco Confidential
8
Interoperable and Open Architecture Add More Collaboration • Cisco-approved 3rd-Party applications
are ed on both BE6000 server models - Three 3rd-party applications / VMs per host - Six 3rd-party applications per deployment Choice of UC/Collaboration Applications
• VMware licenses included
- Cisco DevNet - Cisco Solutions Partners
Catalogue of Vendor Applications https://marketplace.cisco.com/catalog © 2014 Cisco and/or its s. All rights reserved.
CUCM
CUC
UC Apps
3rd-Party 3rd-Party 3rd-Party
Prime Collaboration Provisioning
Allow Allow maximum maximum of of three three 3rd-Party 3rd-Party applications applications per per server server
Cisco Confidential
9
Any-to-Any Collaboration Cisco Collaboration Edge
Mobile Workers
Anyone, Anywhere, Any Device, Any Workload •
Simplified mobile, teleworker and B2C collaboration
•
Security choice – no VPN client required
•
Browser-based collaboration
•
TDM and analog gateways
•
Session border control
•
Firewall traversal
•
ISDN Video Gateways
•
Highly secure and standards-based
© 2014 Cisco and/or its s. All rights reserved.
Teleworkers TDM or IP PBX
B2B
PSTN or IP PSTN
Consumers
3rdParties
Cloud Services WebExEnabled TP
Branch office Analog Devices
Cisco Confidential
10
The Power to Collaborate Cisco Jabber Delivering a Collaboration Experience on Any Device
All-in-one UC Application
Collaborate from Any Workspace
• Presence and IM
• PC, Mac, tablet, smart phone
• Voice, Video, voice messaging
• On-premises and Cloud
• Desktop sharing, conferencing
• Integration with Microsoft Office
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
11
Enhance Any Application • Improve Business Process Efficiency and
Workflows • Enrich Business to Consumer Interactions • Engage with Specialist Resources • Provide Guest Access • Bring Mobile Apps and Websites to Life
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
12
Create Exceptional Customer Care Experiences Cisco Customer Collaboration Highly Available, Virtual, and Sophisticated Customer Interaction • Connect customers to company experts correctly the first time • Accelerate call center productivity and interaction capabilities • Increase employee satisfaction and retention • Improve customer satisfaction and loyalty • Choose a deployment option right for your customer care strategy
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
13
Bring People Together to Achieve Amazing Things… Faster • Conferencing without boundaries: Simple and Secure Internal, B2B and B2C meetings • Meet your way: Scheduled, instant or always-on meetings • Business quality video, audio and content sharing from any device • Reduce Travel and related costs • Enhance relationships and accelerate decision making
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
14
Industry-Leading Meeting Solutions Cisco WebEx Web Conferencing •
Industry-leading web conferencing -
Audio, web, and high-definition video
-
Document, application, desktop sharing
-
Meetings, Training, Events, and versions
•
One-time and scheduled meetings, including scheduling with Outlook and Lotus Notes
•
Interoperable with Cisco® Unified Communications products
•
Delivered securely over the Cisco WebEx Cloud and onpremises
•
Consistent, cross-platform experience -
Windows, Mac, Linux, Unix, Solaris
-
ed on mobile devices
-
Available in 13 languages
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
15
One Meeting, One Experience Cisco Collaboration Meeting Rooms • One meeting: Scheduled, instant, or always-on personal meeting rooms with audio, video, and data sharing • Broad endpoint : and participate in meetings using any device • Flexible deployment options: On-premises and hybrid (available now), and cloud (avail NA Sept 2014, EMEA Oct 2014, APJC Q1 2015)) • Smooth scale: Up to 25 video endpoints and 500 video-enabled WebEx® s in a single meeting
Bringing Cisco’s industry-leading, proven video collaboration infrastructure and WebEx cloud conferencing services together © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
16
From the Browser to the Boardroom Cisco Video Collaboration One Experience. Connecting People.
Home Office Browser / Mobile
Any Media © 2014 Cisco and/or its s. All rights reserved.
Small Group Space Work Office
Any Device
Larger Space / Boardroom
Anywhere Cisco Confidential
17
Turn Any Room into a Collaboration Room
MX200 G2
Quiet / Small Room
SX10
© 2014 Cisco and/or its s. All rights reserved.
MX700
MX300 G2
Small / Medium Room
SX20
Medium Room
MX800
Large Room
SpeakerTrack 60
Training / Board Room / Auditorium
TX9000
Immersive Room
SX80
Cisco Confidential
18
Enable Collaboration from Any Desktop • All s and environments • Basic voice to the most-advanced integrated collaboration • Focus on ease of use and superior experience
Basic Voice
3900 Series
Professional Voice
7800 Series
7900 Series
Next Generation Voice Communication
8800 Series
Cisco® IP Phone Portfolio
© 2014 Cisco and/or its s. All rights reserved.
Professional Voice and Video Phones
8900 Series
9900 Series
Comprehensive Integrated Collaboration Experiences for Every Desktop
DX650
DX70
DX80
Cisco DX Series
Cisco Confidential
19
All-in-One TelePresence Solution Cisco SX10 QuickSet Cost-effective, Scalable Video •
Simple plug and play with installation in 10 minutes or less
•
Ideal for small huddle or team spaces
•
Business quality experience at the cost of a PC for scale
•
s any industry standard screen
•
Powered over Ethernet
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
20
Always-On Collaboration at Your Desk Cisco Desktop Collaboration Experience HD Voice and Video Communications
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
21
Next-Generation Voice Communications Cisco IP Phone 8800 Series High Executive Office and Conference Room Solutions Affordable, high-quality endpoints for how you wish to work today All models wideband audio Hardware enhancements for even higher performance Speakerphone on all models
Easy-to-use experiences Telephony feature integration with BYOD (on select models) Extensible ROI with scalability Optional key expansion modules
Experience (Most Models)
© 2014 Cisco and/or its s. All rights reserved.
Knowledge and istrative workers, managers, executives, conference rooms
Cisco Confidential
22
General Business Communications Cisco IP Phone 7800 Series Voice-Focused Solution • Ideal for Light to Highly Active Voice s
Cisco IP Phone 7841 (4-line)
• High-Quality Audio • Easy-to-Use • Comprehensive Telephony • Energy Efficient • Reliable and Secure • Customizable
© 2014 Cisco and/or its s. All rights reserved.
Cisco IP Phone 7821 (2-line)
Cisco IP Phone 7861 (16-line)
Cisco Confidential
23
Business Editions CSR 10.5
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
24
Collaboration System Release 10.0/10.5 Simplification •
“Touch-less” Virtual Machines for Unified CM, Unity Connection, IM&P, CCX and Prime Collaboration Provisioning (P) – Automatically!
•
Prime Setup Wizard
•
Zero-Touch Provisioning
•
Self-Care
Enhancements •
Collaboration Edge with Expressway Series integrated firewall traversal and interworking
•
Embedded conferencing with TelePresence Conductor, Server, and Management Suite
•
-centric licensing
Migration •
Prime Collaboration Deployment (PCD)
•
Unified Attendant Console Standard
Provisioning, Deployment, configuration
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
25
Simplification: Deployment/Management Workflow
Day 0
Day 1
Day 2
© 2014 Cisco and/or its s. All rights reserved.
• Install using Touch-less installation process
• Setup “standard base-configuration” using Prime Setup Wizard • Use Unified CM/Prime Self-provisioning to setup phones
• Use Prime Collaboration Zero-Touch Provisioning for MACDs (moves, adds, changes, and deletes) • Self-Care for end s
Cisco Confidential
26
BE7000 with Pre-loaded Virtual Machines Enabling Touch-less Installations • Now pre-loaded with VMs of Unified CM and Unity Connection • VMs are partially-installed to the point where IP addressing data needs to be entered • simply boots pre-loaded VMs and:
-
Starts entering IP address information in the console Transfers a AFG file into the data-store and attaches to VM to make install touch-less
Unpack, Unpack, Rack Rack & & Stack Stack servers servers
© 2014 Cisco and/or its s. All rights reserved.
Bootup Bootup Server Server – – to to vShpere vShpere
Bootup Bootup VM VM
Enter Enter Configuration Configuration Data Data or or Transfer Transfer AFG file AFG file into into datastore datastore
Repeat Repeat for for other other Apps Apps
Cisco Confidential
27
Prime Collaboration Provisioning 10.5 Simplification Roap
• “Getting Started” Setup Wizard – speeds deployments • Zero-Touch Provisioning – automates moves, adds, and changes • Batch Provisioning – extends capabilities with easy-to-use, pre-built templates
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
28
Prime Collaboration Provisioning 10.5 PStarted” 10.5 -Setup Getting “Getting Wizard Started Wizard •
Fastest way configure full collaboration (Phone / Voicemail/ Jabber)
•
Helps win deals against competition and expand down market aggressively
•
Makes deployments quick and improves Customer Satisfaction
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
29
Prime Collaboration Provisioning 10.5 Setup Wizard
Initial setup of Unified CM and Prime Collaboration Provisioning •
Define Unified CM, Unity Connection, IM&P, Exchange, LDAP
•
Integrates applications
•
Sets up Domain ( groups), Service Areas (sites) and Roles (policy)
•
Sets up Prime Collaboration Zero-Touch Provisioning
Creates Sites •
Provisions site related settings (device pool, partition, CSS, DN blocks, etc.)
•
Imports basic dial patterns from CSV file or CUCC application
•
Builds site in UC applications
Reentrant •
Can export the built site as a Prime Collaboration Provisioning batch file
•
Batch file can be fed back into the Setup Wizard to prepopulate next sites’ settings
•
Batch file can be modified and fed into Setup Wizard
•
Batch file can be modified and fed into Prime Collaboration Batch Provisioning system
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
30
Self Provisioning: As Easy as 1-2-3 Empower s to Provision their Own Phone
2
1 Auto-provision s and lines synched from corporate directory
grabs a phone and plugs it in or s client
s, lines and phones provisioned … © 2014 Cisco and/or its s. All rights reserved.
3 logs in and begins to use their new phone!
No required, simple! Cisco Confidential
31
Self-Provisioning: Day 1 “Enable and Setup” Feature Day Day 1 1
Provisions Provisions
LDAP Sync /Partner
Templates, Rules, & Limits
Zero-Touch Configuration Self Provisioning Configuration IVR, Auto , Feature Templates, LDAP integration and rules
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
32
Self Provisioning: Day 2 Add New Automated
Sync Sync
No Needed
Unified CM: and line created
Active directory Updated by Business processes Experience
New © 2014 Cisco and/or its s. All rights reserved.
BYOD
or IVR Cisco Confidential
33
Self Provisioning: Endpoint Coverage Traditional Cisco IP Phones (no keyboard )
Keyboard-enabled Endpoints
Cisco Jabber Clients (available Jabber 10)
Use Voice Portal for Self Provisioning
Use keyboard for Self Provisioning
Use keyboard for Self Provisioning
3900/6900
7900
© 2014 Cisco and/or its s. All rights reserved.
8900
9900
DX650
Personal Video Endpoints
Desktop
Jabber iPad
Mobile
Cisco Confidential
34
Prime Collaboration Provisioning 10.5 P 10.5 – Zero-Touch Provisioning Zero-Touch Provisioning
• Makes Moves, Adds, Changes and Deletes (MACD) automatically synched to LDAP • Adding sites to existing deployments simplified • Training end s is easy
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
35
Prime Collaboration Provisioning 10.5 Prime Collaboration Zero-Touch Provisioning Automatically provisions services for new s •
New s synced in from LDAP
•
CSV file or batch loading new s
•
When adding new s individually through Add UI
•
When added through the Northbound API
Now part of Role setup
Easy to Configure •
Configure as part of Setup Wizard (settings appear in Role automatically)
•
Manual configuration and modification
•
LDAP sync settings and filter can be set during Setup Wizard
Can choose to auto provision Works with Unified CM 10.0 for endpoint self-provisioning (BYOD) when adding • PC Provisioning can create a line and templates in Unified CM so can attach phone new s −
PC Provisioning does LDAP sync if AD environment
−
PC Provisioning can setup self provisioning if customer does not have AD/LDAP environment
•
Prime Collaboration Zero-Touch Provisioning expands coverage providing voicemail and endpoint provisioning
•
LDAP sync for new s moved from Unified CM to PC Provisioning
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
36
Prime Collaboration Provisioning 10.5 Cisco Collaboration Device / Endpoint
New LDAP field mappings
• New Endpoint − MX300 G2 Telepresence Endpoints − Backport endpoints to Cisco UC Manager 8.x and 9.x (8831, 78xx, others) − Other new TBD before FCS • New Device − UC 10.5 application (Unified CM, IM&P, CUC) − VG310 and VG320 • Expanded LDAP − Additional object filtering and field mappings − Replaces Unified CM LDAP synch
© 2014 Cisco and/or its s. All rights reserved.
Filters for LDAP import and Prime ZTP
Improved LDAP setup for Domain group import
Cisco Confidential
37
Prime Collaboration Provisioning 10.5 Batch Provisioning
Batch Format Enhancement and Performance Improvements •Comment rows and resetting column headings −
Comments can be added using # characters
−
Column headings can be reset for new entries using >> characters
Templates and Tools Provided • Prepared/provided templates for top UC features • Sample dial-plan batch templates • Setup Wizard has the ability to import templates
• Performance improvements −
Batch orders per row can now be executed in parallel: Default 10, maximum equals 100
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
38
Prime Collaboration Provisioning 10.5 P 10.5 Now available in Language •
German
•
French
•
Spanish
•
Simplified Chinese
•
Japanese
•
Korean
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
39
Self-Care Easy, Intuitive and Everywhere •
End ’s “Single Pane of Glass” Access to the UC suite for managing Phones, call settings, voice mail settings, conference scheduling and more
•
-based Settings Collectively manage “My Phones”
•
Consistent Experience Access the same Self-Care from the browser, in Jabber, or directly from ed phones
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
40
Video Add-on to Voice Deployments BE6000 BE6000 HD HD
vTS
TMS
Conductor Exp C
BE6000 BE6000 MD MD or or BE7000 BE7000
Unified CM
Prime
CUC
IM&P
PSTN gateway VPN concentrator PVDM resources
PSTN
B2B Internet
Exp E
Remote
BE6000 BE6000 HD HD Optiona Optiona ll
UC App
vTS
vTS
Cisco virtual virtual Cisco Telepresence Telepresence Server Server
Mobile
B2B Connectivity
• Optimized conferencing with integrated TelePresence Conductor and
TelePresence Server • Upto 16 HD conferencing ports per HD server • Cost effective Personal multiparty conferencing license with CUWL Pro • Easy creation of personal collaboration meeting rooms with TelePresence Management Suite © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
41
Unified Communications Licensing Stack Unified Communications 9.0 and Above +
+
+
+
Personal Multiparty
+
+
+
+
WebEx Conferencing
+
+
+
Unity Connection
N/A
N/A
Expressway
N/A
N/A
Jabber UC
E & Hosted
E & Hosted
One
One
One / Two
Multiple
Multiple
UCL Essential
UCL Basic
UCL Enhanced / Enhanced Plus
CUWL Standard
CUWL Professional
$40
$125
$210 / $295
$325
$500
Jabber IM/P Prime Collaboration Standard Edition # of Devices ed
Price = included w/ license + = optional add-on
© 2014 Cisco and/or its s. All rights reserved.
N/A =
Cisco Confidential
not available w/ license
42
Video Promotions • Video Collaboration Promotion • 59% off for 50K, • 64% off for 200K deal minimums on TP Infrastructure, BE7000, Endpoints • Video Reach – Cisco Capital wrapper and per month payment option • Video Velocity Starter Kit
• 85% off Expressway (5 RMS) and Conferencing (3 licenses) • 78% off EX Series
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
43
Benefits
• Allows customers to easily deploy high-quality multiparty video throughout their organization • Simplifies the business case and purchasing process through an established, -based pricing model • Enhances the value of existing investment in CUWL Professional licenses
© 2014 Cisco and/or its s. All rights reserved.
Partner Benefits
Customer Benefits
• Enables partners to offer a simplified pricing and deployment model for multiparty video collaboration • Creates a specific offering to help enable spontaneous mobile and desktop multiparty video collaboration • Provides upsell opportunities for existing Unified CM customers • Pricing aligns with Jabber, DX650, and EX endpoint models
Cisco Confidential
44
Key Takeaways – Business Editions CSR 10.5 Easy-to-Deploy •
New Prime Collaboration features and tools simplify and reduce time to dial tone
•
Powerful, preloaded platforms come ready-to-activate
Easy-to-Customize •
New integrated video conferencing capabilities deliver highest-quality experiences
•
Turn-on collaboration applications whenever desired
Easy-to-Own •
Purpose-built platforms address specific customer solution requirements
•
Seamless migration paths across the entire PCS portfolio
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
45
For More Information about Prime Collaboration External Cisco Prime™ Collaboration Website http://www.cisco.com/go/primecollaboration
Internal Cisco Prime Collaboration Webex Social http://iwe.cisco.com/web/ese/go_primecollaboration
Cisco® TAC Prime Collaboration Forum https://forums.cisco.com/community/netpro/collaboration-voice-video/pcm
For More Information [email protected]
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
46
Opportunity
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
47
Market Opportunity • $13.9 billion Global Collaboration market opportunity • 1000+ s (particularly 1000-5000 s / 3000-15000
devices), • Examples − Greenfields with outdated telephony − Drive to Collaboration - Installed base with old CM/Unified CM versions and MCS 7800 servers − Pipeline conversions − s needing to start small and grow quickly
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
48
Identifying Customer Opportunities Look for customers with . . . • Phone system maintenance contract expiring • Current phone system reaching end of • Aging phone system (7+ years) • Opening of new remote office(s) • Moving to a new HQ office • Recent merger or acquisition • Business growth trajectory will soon exceed existing system that is not easily or cost-effectively expandable • Upgrading their current Unified CM or BE6000 platforms
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
49
Cisco Business Edition 7000 Customer Value Proposition and Benefits Business Value Cisco Business Edition 7000 is a complete, customizable Collaboration solution modularlydesigned to solve communications needs of fast-growing Enterprise companies. Business Benefits • Delights s – provides innovative, secure, easy-to-use Collaboration services and tools for all s,
using preferred devices, from any location • Boosts Productivity – enables efficient, secure, collaborative workspaces across the entire organization • Reduces Complexity - simplifies operations with one centrally-managed platform that is easy to install,
deploy, manage, and maintain • Lowers TCO – consolidates multiple systems down to one virtualized server that requires less time to
manage and upgrade, and less space and power costs • Protects Investments – designed with flexibility to grow and change with the pace of the business
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
50
Partner Profitability Positioning •
BE7000 quotes 10% or more cheaper compared to UC on UCS a la carte
•
At least 10% reduction in installation times compared to UC on UCS a la carte
Compensation •
Both are Collaboration SKUs in a Collaboration product family
•
Both pay VIP of 1% (same as what Data Center (DC) pays on UCSC-C240-M3S)
Discount policy •
Uses Collaboration discount structures (same as Unified CM and BE6000)
•
Note max discount (before discount pool, DSA or promotion required) probably different from “DC” or “UCS” discount structures − E.g. Reseller GPL discounts indexed to GPL Major/Minor Headers − E.g. Distributor GPL discounts indexed to Product Family
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
51
Cisco Business Edition 7000 Partner Value Proposition Solid profitability •
More Revenue - Full Unified CM features at a manageable price
•
Faster Sales - Easy to quote uses one convenient SKU for the whole solution
•
Faster Deployments - easy to install, virtualized server comes pre-loaded and ready to activate
•
Scales Seamlessly – grows with modular, building-block design to more s, devices, applications as needed
The Cisco Business Edition 7000 is a differentiated Collaboration solution that is simple to sell, design, quote, order, configure, deploy, and manage, providing natural upsell of more applications and endpoints in existing s.
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
52
Portfolio Positioning
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
53
Platform Side-by-Side Attribute
BE6000
BE7000
Companies
Midsize Businesses
Enterprise Organization
(25 to 1000 s)
(1000+ s)
Design
Scale-up Single-server solution Typically 1-2 servers in deployment and 5-8 apps per server
Scale-out, stackable, modular building block Typically 2-4 servers in deployment and 4-6 apps per server
Capacity
Up to 1000 s 1200-2500 devices (dependent on server) Up to 100 center agents
Pricing
SKU
© 2014 Cisco and/or its s. All rights reserved.
$9,400 for MD Server (4 apps + Management) $20,800 for HD Server (8 apps + Management)
1000+ s 15,000+ devices 100+ center agents (stack servers to add more s, devices, apps)
$23,468 (4-6 apps typical) + app/ licensing
Bundled 25- license options included Special add-on /app license options available
Standard app/ licensing sold separately
BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU= BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU=
BE7K-K9, BE7K-K9-XU +Standard app/ licensing sold separately
Cisco Confidential
54
Platform Hardware Side-by-Side BE6000
BE7000
Attribute
MD Model
HD Model
U
2 x 2.4 GHz E5-2609 / 4 Cores / 80W / 10MB Cache
2 x 2.4 GHz E5-2665 / 8 Cores / 115W / 20MB Cache / Hyper-Threading
2 x 2.5 GHz E5-2640 / 6 Cores / 95W / 15MB Cache / Hyper-Threading
RAM
4 x 8GB (32GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
6 x 8GB (48GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
8 x 8GB (64GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
Disk
4 x 500GB 6Gb SATA 7.2K RPM SFF HDD/hot plug/drive sled mounted
8 x 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted
12 x 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted
RAID
Mega RAID 9271-8i + battery backup
Mega RAID 9271-8i + battery backup
Mega RAID 9271CV + SuperCAP
RAID Scheme
RAID10 ~ 1TB Total
RAID5 ~ 2.1TB
RAID5 – 2 volumes of ~1.36 TB each
Network
2 x 1Gb + 1Gb LoM On-board
2 x 1Gb + 1Gb LoM On-board plus Intel i350 Quad Port 1Gb Adapter
4 x 1Gb + 1Gb LoM On-board plus 2x Intel i350 Quad Port 1Gb Adapter
PSU
1 x 650W power supply (2 power supply available as option)
2 x 650W power supplies
2 x 1200W power supplies
Virtualization Software
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
nd
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
55
Cisco Business Edition Portfolio Positioning Guidance Customer Profile Have legacy/old PBX and have not truly realized IP benefits
Have older Unified CMs
New Business, Competitive takeout
© 2014 Cisco and/or its s. All rights reserved.
Discussion Focus on: • How UC and VoIP opens new opportunities ? • Show how HQ /Branch /Remote Workers can work better in true IP world
Focus on: • How upgrades are simple and moving to newer releases of software applications is good for business
Focus on: • Cisco’s collaboration leadership • Drive Video, Center, WebEx • Leverage promotions, special offers • Get competitive Intelligence
Guidance •
Propose BE6000 for midsize customers with limited IT resources, price-sensitivity requirements (up to 1000 s, 2500 devices, 50 Sites
•
Propose BE6000 for midsize customers with moderate growth/scale requirements (unlikely to go beyond 1000 s in 1-2 yr)
•
Propose BE7000 for large customers with rapid growth/scale requirements (1000+ or likely to 1000+ s in 1-2 yr)
Cisco Confidential
56
Solution Design and Deployment
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
57
Start Right-Sized, Then Pay as You Grow Start • • • • • • •
1000 s 2400 endpoints Unified CM Unity Connection IM & Presence Expressway-C Up to 400 Agents (Unified CCX or PCCE)
© 2014 Cisco and/or its s. All rights reserved.
Growth + Add more Customer Collaboration • • •
Expand to 2500 s / 3000 endpoints Up to 400 Agents (Unified CCX or PCCE)
More Growth + Add Pervasive Video • • • •
Expand to 15-20K s / 20-25K endpoints Add TelePresence Up to 1000 Agents (PCCE or Unified CCE) 1000+ Agents (Unified CCE)
Cisco Confidential
58
How to Design BE7000 1.
Size applications with SRND & Collaboration Sizing Tool http://www.cisco.com/go/ucsrnd http://tools.cisco.com/cucst
2.
Place VMs with VM Placement Tool http://www.cisco.com/go/vmpt •
Can now import from Collaboration Sizing Tool
•
BE7000 is a new Medium TRC
•
Use UC on UCS rules…“whatever fits and is compatible” is allowed
•
If don’t want preload, can order TRC as à la carte
Hardware Highlights DO NOT CONFUSE with the previous TRCs
© 2014 Cisco and/or its s. All rights reserved.
UCUCS-EZ-C220M3S
BE7K-K9
UCUCS-EZ-C240M3S
Medium Medium TRC TRC
BE7000’s BE7000’s new new Medium Medium TRC TRC
Large Large TRC TRC
C220 C220 M3 M3 SFF SFF TRC#1 TRC#1 8 cores 8 disks
C240 C240 M3 M3 SFF SFF TRC#2 TRC#2 12 cores 12 disks
C240 C240 M3 M3 SFF SFF TRC#1 TRC#1 16 cores 16 disks Cisco Confidential
59
Which Virtualization License Should I Use? Cisco UC Virt. Hypervisor 5.1
Cisco UC Virt. Foundation 5.1
License included with BE7000 server price (+ESW/UCSS)
Add-on SKU, extra license cost ($2499+ESW/UCSS)
VMW-VS5-HYP-K9
R-VMW-UC-FND5-K9
VMW-VS5-ST-1A=, VMW-VS5-ET-1A=, VMW-VS5-EP-1A=, etc.
Install
Pre-installed on BE7000 server
Field-installed
Field-installed
License & Media Logistics
Cisco.com, simplified
Cisco.com, simplified
Standard vmware.com
Cisco TAC
Cisco TAC
Cisco TAC if OEM, otherwise VMware
Per-app size
Limited (8vu per VM)
Limited (8vu per VM)
Higher based on Edition
vCenter Integration
No
Yes
Yes
Advanced VMware Features (HA, vMotion, N1KV, etc.)
No
No
Yes based on Edition
Cisco Prime Collaboration Deployment (PCD)
Incompatible
Compatible
Compatible
3rd-party Apps allowed?
Limited (see BE6000/7000 co-residency policy document)
Limited (same as BE6000/7000)
Any allowed
Attribute
Price and SKU
VMware vSphere ESXi 5.1 Standard, Enterprise or Enterprise Plus Edition Add-on SKU, extra license cost ($3732 to $13,106 + ISV1)
See also http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purchasing_. 2F_Sourcing_Options_for_Required_Virtualization_Software © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
60
Expansion, Upgrade and Migration Highlights In general, same as today’s Unified CM or UC on UCS, with their UCL/CUWL licensing. BE7000 +s or +apps
v9.1
v10.0
…
1. 2.
+s via UCL/CUWL until hit app instance capacity. +Apps or grow app instance capacity - plan the expansion with www.cisco.com/go/vmpt and buy additional BE7000 servers.
Larger Server UCS B-Series Specs-based UCS
1.
2.
Already installed 9.1 apps can upgrade version to 10.0 if UCSS or purchase 10.0 UCL/CUWL, using “Drive to Collaboration” procedures (same as Unified CM) Any NEW apps must be manually installed and licensed separately.
Migrate BE6000 BE7000
Migrate BE7000 UC on UCS
BE7000 Software Upgrade
1. 2. 3. 4. 5.
Essentially a HW change. Re-use UCL/CUWL licensing. Buy a higher-end virtualization license (FND, ST, ET, EP) BE7000 server can be re-used. Plan deployment with www.cisco.com/go/vmpt
BE6000 MD/HD BE7000 Server BE6000 License Unified CM UCL/CUWL L BE6000 ESW/UCSS ESW/UCSS
1. 2. 3.
Re-use licenses and entitlements (UWL-BEUWL Std) Add ESW/UCSS for HYP virt. software Might be able to reuse MD/HD servers - plan deployment with www.cisco.com/go/vmpt
NOTE: for MCS 7800 to BE7000 migrations, note the included virtualization license is not compatible with Cisco Prime Collaboration Deployment. (PCD) Use FND, ST, ET, EP if you plan to use PCD. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
61
Promotions and Incentives
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
62
Eligible Promotions - Primary Offers Collaboration Breakaway PLUS Promotion
• Competitive PBX Displacements • Installed-base Upgrades (Drive to Collaboration)
Video Collaboration and Reach Promotion • Accelerate Video Adoption • Sell from the full Telepresence Portfolio
• COMPETITIVE & PREDICTABLE: discounts to help you close business! • SIMPLE AND EASY: allowing you to focus on selling, not pricing! • PROMOTES PARTNER LED: less reliance on Cisco! More information - click titles for Partner links. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
63
Additional Partner Incentives Unified Center Ex press Starter Bundles
• •
Increase call center attach with Unified CCX Low-cost 5 -or- 25 Agent Enhanced/ license bundle options
e e lliid d s t s x t e x n O n ne On
TX9000 Series Immersive Promotion • •
Increase adoption of TP Limited-time discount on TelePresence TX9000 Series, TelePresence Server
© 2014 Cisco and/or its s. All rights reserved.
Accelerate Customer Collabo ration Promotion
• Migrate customers using a licensed Unified ICM Enterprise with a 3rd-party ACD • Discounted Unified CCE Agent and Server licenses
Cisco Capital Financing Offers • Close deals faster with US/CN customers • No payments, no interest during UC deployments offer • No payments for 3 months during UC deployment offer
Customer Collaboration Upgr ade Offer
• Migrate customers without UCSS to Unified CCE and Unified CVP • 33% off list price with a three year UCSS purchase
Opportunity Incentive Progr am
• Rewards developing new business • Upfront discounts for creating demand-generation • Value engagement for first partner to develop an oppty Cisco Confidential
64
Cisco Unified Center Express Bundles Best Experience
Simplification
• Embedded Finesse (new Agent Desktop) • Live Data with CUIC • Workforce Optimization
• REST API step in editor • Enhanced Outbound API • Home Agent with Extend and Connect
New Cisco Unified CCX CSR 10.0 All in One, Easy to Deploy, Manage, Use Center New Unified CCX Bundles 5 Agent Seats ENHANCED $995 List
$2,995 List
25 Agent Seats ENHANCED $22,395 List © 2014 Cisco and/or its s. All rights reserved.
$34,495 List
An excellent center is key to customer satisfaction and business growth •
All businesses have a help desk, HR department, inside sales desk
•
Center + Business Edition together form a true collaboration platform for customers; increased profitability for partners
•
Customers can start small and grow with promotional offers
Note: UCCX preloaded with:100 Agent OVA on BE6000; 100/ 400 Agent OVAs on BE7000 Cisco Confidential
65
Quoting a Business Edition 7000
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
66
Quote Experience Comparison BE6000 Add-on Add-on Application Application Licensing Licensing
BE6000-specific BE6000-specific bundles bundles and and licenses licenses
UC on UCS
BE7000
Add-on Add-on CUWL CUWL // UCL UCL (sold (sold separately separately – – same same as as “Unified “Unified CM” CM” or or “UC “UC on on UCS”) UCS”)
Incl. Incl. first first 25 25 licenses licenses Included Included Application Application Licensing Licensing
P P license license included included
None None -- sold sold separately separately
VCS VCS license license included included
Virtualization Virtualization Software Software
HYP HYP license license included included
FND/ST/ET/EP FND/ST/ET/EP license license sold sold separately separately
UCS UCS Server Server Hardware Hardware
Server Server included included
Server Server sold sold separately separately
© 2014 Cisco and/or its s. All rights reserved.
HYP HYP license license included included Server Server included included
Cisco Confidential
67
How to Quote BE7000 BE7000 v9.1 Ordering Guide in 9.1 section of http:// www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
Partner community - quoting cheat sheets for OEM VMware https://communities.cisco.com/message/109097#109097
1.
Quote Application Software - Existing non-BE6K SKUs for CUWL, UCL, VCS, P, etc. - With their existing entitlements (ESW, UCSS, etc.) - No BE7000-specific software bundles or licenses
2.
Quote Virtualization software - Most deals will leverage included VMW-VS5-HYP-K9 - Otherwise FND, ST, ET, EP, vCenter sold separately
3.
Quote BE7000 preloaded servers - Top-level BE7K-K9 or BE7K-K9-XU - Hardware (SNT, etc.) on top-level - If using included virt. software, add ESW and UCSS on VMW-VS5-HYP-USEL to enable upgrades and TAC
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
68
BE7000 Design Example
Hardware Hardware
Virtualization Virtualization Software Software
Collaboration Collaboration App App Software Software
Services Services & & Subscription Subscription s s
Requirements • Dial tone, voicemail, IM&P for office, SOHO and mobile • 1200 s / 2400 endpoints with some headroom • 3 sites, distribute Infrastructure across sites Design • License type: 10.0 CUWL Standard • Application sizing via CST: 3x Unified CM 7.5K VM 2x CUC 5K VM 2x IM&P 5K VM • VM placement via VMPT: 3x BE7K servers (could fit on 2)
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
69
Design and Quote Example
Hardware Hardware
Virtualization Virtualization Software Software
Collaboration Collaboration App App Software Software
Services Services & & Subscription Subscription s s
Requirements • Dial tone, voicemail, IM&P for office, SOHO and mobile • 1200 s / 2400 endpoints with some headroom • 3 sites, distribute Infrastructure across sites Design • License type: CUWL Standard • Application sizing via CST: 3x Unified CM 7.5K VM 2x CUC 5K VM 2x IM&P 5K VM • VM placement via VMPT: 3x BE7K servers (could fit on 2)
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
70
Example Comparison with à la carte UC on UCS / à la carte= list $576,464
Hardware Hardware
Virtualization Virtualization Software Software
Services Services & & Subscription Subscription s s
Collaboration Collaboration App App Software Software
BE7000 + CUWL Std = list $568,995
Savings from included virtualization license plus reduced install labor from preload. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
71
Services and
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
72
Realizing Value Faster with Cisco Services
Unmatched Expertise
Innovative Solutions
Migration
Smart Service Capabilities
Collaborative Approach
Smart Services
Services from Cisco together with Our Partners © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
73
Cisco SMARTnet Service Rapid issue resolution with anytime access to Cisco engineers and extensive technical resources Customer Profile/Requirements • Network is critical to mission critical • Skilled IT staff require direct access to Cisco engineers • Require flexible device-level coverage
Capabilities and Features • • • •
Advance hardware replacement options including 2- hour 24 x 7 global access to Cisco TAC and onsite resources OS software updates Device diagnostics and alerts on select devices
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
74
Cisco Unified Communications Essential Operate Service • Provides maintenance and minor software updates, plus
access to online resources and Technical Assistance Center (TAC)
• Offers application service, including 24 x 7
dedicated to Cisco Unified Communications
• Access to Cisco.com technical knowledge base including
access to: − − − − − − −
Software advisor Technical Assistance Center (TAC) Case collection My Tech Output interpreter Peer-to-peer online forums TAC newsletter And much more!
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
75
Cisco Unified Communications Software Subscription • Guarantees access to major software version upgrades for
duration of the activated subscription term • Most cost-effective method to acquire upgrades • Priced on a per basis • Complement to Cisco Unified Communications Essential
Operate Service
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
76
Partner Sales Tools
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
77
Sales and Marketing Materials ing the Sales Engagement Cycle Partner Resources •
Sales Collateral
•
Ordering Tools
•
Promotions
•
Marketing Tools
•
Social Media
•
And more.
http://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html#anchor0 © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
78
Financing – Leading with Cisco Capital Leasing •
Conserves cash flow and takes system price out of the equation
•
Equipment remains off customer’s balance sheet
•
One low monthly payment
•
Lower costs
•
Equipment Lifecycle Management with ability to up-sell when lease is up for renewal
•
Maximum flexibility – eliminates risk of customer getting stranded with technology
Learn More www.cisco.com/go/ciscocapital © 2014 Cisco and/or its s. All rights reserved. *Cisco Capital and Conditions apply, subject to credit approval, not available in all countries.
Cisco Confidential
79
Summary Top Reasons to lead with Business Edition 7000 • Packaged Solution – easy to design, quote, order,
deploy, manage and use • Built with the Best – industry-leading and unrivaled
end-to-end Collaboration capabilities • Modular Approach – scale-out design, stack BE7000
servers to more s, devices, collaboration applications • Increased Profitability – faster, easier sales and
implementation cycles, seed s with collaboration attach, e.g., video conferencing, center, web conferencing for recurring revenue
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
80
BE7000 Resources Community • forum - https://forums.cisco.com/community/netpro/collaboration-voice-video • Partner Collaboration Communities – https://communities.cisco.com/community/partner/collaboration • Migration Assistance
− “Drive to Collaboration” overview for Partners https://communities.cisco.com/docs/DOC-35584
Cisco.com • Product Main – http://www.cisco.com/go/be7000 • Partner Resources – http
://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html • Design Assistance – −
VM Placement Tool: http://www.cisco.com/go/vmpt
−
“Docwiki” for Technical info: http://www.cisco.com/go/uc-virtualized
Partner Central • Cisco Promotions and Incentives – www.cisco.com/go/ptomotions
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
81
Thank you.
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
1
Selling Cisco Business Edition 7000 11
Product Product Overview Overview
22
Opportunity Opportunity
33
Portfolio Portfolio Positioning Positioning
44
Solution Solution Design Design and and Deployment Deployment
55
Promotions Promotions and and Incentives Incentives
66
Quoting Quoting a a Business Business Edition Edition 7000 7000
77
Services Services and and
88
Partner Partner Sales Sales Tools Tools
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
2
Product Overview
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
3
All-in-One Collaboration Solution Collaboration Your Way Open, Interoperable
Complete Service Offering •
•
End-to-end collaboration for every , device, location
Scalable, Highly Available
Differentiated Communications •
•
Cost-effective, high-quality packaged design
Ready-to-activate, easy to deploy, manage, and use
Built-in ability to grow and change with the business
Flexible Cost Model
Simple Deployment, Management •
3rd-Party applications and devices ed
•
Cisco Business Edition 7000 From 1000+ s
Collaboration platform scales to business needs
Better Better Together Together || Communications Communications and and Collaboration Collaboration © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
4
Ready-to-Activate Applications Cisco Unified Communications Manager
Cisco Expressway Series Remote/mobile worker collaboration
Call control, native call queuing
Cisco TelePresence Server Multi-party video conferencing
Cisco Prime Collaboration Provisioning management
Cisco Jabber Instant messaging, presence
Cisco Collaboration
Cisco Unity Connection Voicemail, automated attendant
Web conferencing, Cloud-hosted service
Call routing, distribution
Cisco Unified Center Express Customer care, call center reporting
Cisco Emergency Responder 24/7 access to emergency services
© 2014 Cisco and/or its s. All rights reserved.
Cisco TelePresence Management Suite Conferencing Management Cisco WebEx
Cisco Unified Attendant Console
Cisco Paging Server Point-to-point, group paging
Cisco TelePresence Conductor Conferencing control
Identify Identify Priorities Priorities || Select Select Applications Applications || Choose Choose Devices Devices || Activate Activate || Easy Easy
Cisco Developer Network (CDN) 3rd-Party, other Cisco UC co-resident applications
Cisco Confidential
5
Business Edition 7000
Modular for Fast Growing Companies
Stackable, turnkey platform with many application options. Video Conferencing
Call Control Unified CM
Voicemail Unity Connection
IM &P Jabber
Attendant Console CUAC
Paging Paging Server
Center UCCX
Response CER
Control TP Conductor
Video TP Server
Management TP Mgmt Suite
Collaboration Edge Expressway / VCS
Provisioning, Management Prime Collaboration
Scale-out, stackable server solution •
No capacity limits − −
•
Preloaded with virtualization and applications s/w −
• •
Add server(s) to add more s, devices, applications Price-optimized for 4-6 applications per server ing 1-5K s each 2 RU model: $23.468
UCS C240 M3 SFF Rack Mount Server
UC Virtualization Hypervisor
Standard /apps licenses sold separately Single-ordering SKU: BE7K-K9 or BE7K-K9-XU
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
6
Turnkey, Preloaded Servers Collaboration Solution Releases 10.x and 9.x (BE7K-SW-9X10X, BE6K-SW-9X10X)) Prime Collaboration Provisioning 10.5 and 9.5 Unified CM 10.5(1) and 9.1(2) IM & Presence 10.5(1) and 9.1(1) Paging Server 9.0(1) Unity Connection 10.5(1) and 9.1(2) Emergency Responder 10.0(2) Center Express 10.0(1)
Preloaded Collaboration Software (unlicensed / licenses sold separately) • Same suite of apps and versions as BE6000/BE7000, ready-to-install • BE7000 has same preload files as BE6000 except for P, VCS, Expressway • CUWL/UCL, VCS, P licensing sold separately
VCS + Expressway X8.1 Conductor XC2.3 Virtual Telepresence Server 4.0 Telepresence Management Suite 14.4
Cisco UC Virtualization Hypervisor 5.1 U1 Cisco UCS C240 M3 SFF TRC#2 Cisco UCS C220 M3 SFF TRC#2 & TRC#3
© 2014 Cisco and/or its s. All rights reserved.
Preinstalled Virtualization Software • VMW-VS5-HYP-K9 • Licensed with v5.1 master serial number, ready-to-run Server Hardware, Preconfigured • BIOS, RAID, disk formatting, firmware, drivers readyto-go Cisco Confidential
7
Managing BE7000: Just like Managing UC on UCS
Collaboration Collaboration Software Software
• • • • •
Cisco Prime Collaboration Provisioning/Assurance (P, PCA 9.1 vs. 10.0) Cisco Prime Collaboration Deployment (PCD, 10.0+) Cisco Enterprise License Manager (ELM, 9.x) Cisco Prime License Manager (PLM, 10.0+) App-native (Cisco Unified Serviceability, ccm, CUC “SA”, etc.)
Infrastructure Infrastructure
VMware VMware vSphere vSphere ESXi ESXi
Cisco Cisco UCS UCS
© 2014 Cisco and/or its s. All rights reserved.
• VMware vSphere Client or (optional) vCenter • Cisco Integrated Management Controller
Cisco Confidential
8
Interoperable and Open Architecture Add More Collaboration • Cisco-approved 3rd-Party applications
are ed on both BE6000 server models - Three 3rd-party applications / VMs per host - Six 3rd-party applications per deployment Choice of UC/Collaboration Applications
• VMware licenses included
- Cisco DevNet - Cisco Solutions Partners
Catalogue of Vendor Applications https://marketplace.cisco.com/catalog © 2014 Cisco and/or its s. All rights reserved.
CUCM
CUC
UC Apps
3rd-Party 3rd-Party 3rd-Party
Prime Collaboration Provisioning
Allow Allow maximum maximum of of three three 3rd-Party 3rd-Party applications applications per per server server
Cisco Confidential
9
Any-to-Any Collaboration Cisco Collaboration Edge
Mobile Workers
Anyone, Anywhere, Any Device, Any Workload •
Simplified mobile, teleworker and B2C collaboration
•
Security choice – no VPN client required
•
Browser-based collaboration
•
TDM and analog gateways
•
Session border control
•
Firewall traversal
•
ISDN Video Gateways
•
Highly secure and standards-based
© 2014 Cisco and/or its s. All rights reserved.
Teleworkers TDM or IP PBX
B2B
PSTN or IP PSTN
Consumers
3rdParties
Cloud Services WebExEnabled TP
Branch office Analog Devices
Cisco Confidential
10
The Power to Collaborate Cisco Jabber Delivering a Collaboration Experience on Any Device
All-in-one UC Application
Collaborate from Any Workspace
• Presence and IM
• PC, Mac, tablet, smart phone
• Voice, Video, voice messaging
• On-premises and Cloud
• Desktop sharing, conferencing
• Integration with Microsoft Office
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
11
Enhance Any Application • Improve Business Process Efficiency and
Workflows • Enrich Business to Consumer Interactions • Engage with Specialist Resources • Provide Guest Access • Bring Mobile Apps and Websites to Life
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
12
Create Exceptional Customer Care Experiences Cisco Customer Collaboration Highly Available, Virtual, and Sophisticated Customer Interaction • Connect customers to company experts correctly the first time • Accelerate call center productivity and interaction capabilities • Increase employee satisfaction and retention • Improve customer satisfaction and loyalty • Choose a deployment option right for your customer care strategy
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
13
Bring People Together to Achieve Amazing Things… Faster • Conferencing without boundaries: Simple and Secure Internal, B2B and B2C meetings • Meet your way: Scheduled, instant or always-on meetings • Business quality video, audio and content sharing from any device • Reduce Travel and related costs • Enhance relationships and accelerate decision making
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
14
Industry-Leading Meeting Solutions Cisco WebEx Web Conferencing •
Industry-leading web conferencing -
Audio, web, and high-definition video
-
Document, application, desktop sharing
-
Meetings, Training, Events, and versions
•
One-time and scheduled meetings, including scheduling with Outlook and Lotus Notes
•
Interoperable with Cisco® Unified Communications products
•
Delivered securely over the Cisco WebEx Cloud and onpremises
•
Consistent, cross-platform experience -
Windows, Mac, Linux, Unix, Solaris
-
ed on mobile devices
-
Available in 13 languages
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
15
One Meeting, One Experience Cisco Collaboration Meeting Rooms • One meeting: Scheduled, instant, or always-on personal meeting rooms with audio, video, and data sharing • Broad endpoint : and participate in meetings using any device • Flexible deployment options: On-premises and hybrid (available now), and cloud (avail NA Sept 2014, EMEA Oct 2014, APJC Q1 2015)) • Smooth scale: Up to 25 video endpoints and 500 video-enabled WebEx® s in a single meeting
Bringing Cisco’s industry-leading, proven video collaboration infrastructure and WebEx cloud conferencing services together © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
16
From the Browser to the Boardroom Cisco Video Collaboration One Experience. Connecting People.
Home Office Browser / Mobile
Any Media © 2014 Cisco and/or its s. All rights reserved.
Small Group Space Work Office
Any Device
Larger Space / Boardroom
Anywhere Cisco Confidential
17
Turn Any Room into a Collaboration Room
MX200 G2
Quiet / Small Room
SX10
© 2014 Cisco and/or its s. All rights reserved.
MX700
MX300 G2
Small / Medium Room
SX20
Medium Room
MX800
Large Room
SpeakerTrack 60
Training / Board Room / Auditorium
TX9000
Immersive Room
SX80
Cisco Confidential
18
Enable Collaboration from Any Desktop • All s and environments • Basic voice to the most-advanced integrated collaboration • Focus on ease of use and superior experience
Basic Voice
3900 Series
Professional Voice
7800 Series
7900 Series
Next Generation Voice Communication
8800 Series
Cisco® IP Phone Portfolio
© 2014 Cisco and/or its s. All rights reserved.
Professional Voice and Video Phones
8900 Series
9900 Series
Comprehensive Integrated Collaboration Experiences for Every Desktop
DX650
DX70
DX80
Cisco DX Series
Cisco Confidential
19
All-in-One TelePresence Solution Cisco SX10 QuickSet Cost-effective, Scalable Video •
Simple plug and play with installation in 10 minutes or less
•
Ideal for small huddle or team spaces
•
Business quality experience at the cost of a PC for scale
•
s any industry standard screen
•
Powered over Ethernet
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
20
Always-On Collaboration at Your Desk Cisco Desktop Collaboration Experience HD Voice and Video Communications
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
21
Next-Generation Voice Communications Cisco IP Phone 8800 Series High Executive Office and Conference Room Solutions Affordable, high-quality endpoints for how you wish to work today All models wideband audio Hardware enhancements for even higher performance Speakerphone on all models
Easy-to-use experiences Telephony feature integration with BYOD (on select models) Extensible ROI with scalability Optional key expansion modules
Experience (Most Models)
© 2014 Cisco and/or its s. All rights reserved.
Knowledge and istrative workers, managers, executives, conference rooms
Cisco Confidential
22
General Business Communications Cisco IP Phone 7800 Series Voice-Focused Solution • Ideal for Light to Highly Active Voice s
Cisco IP Phone 7841 (4-line)
• High-Quality Audio • Easy-to-Use • Comprehensive Telephony • Energy Efficient • Reliable and Secure • Customizable
© 2014 Cisco and/or its s. All rights reserved.
Cisco IP Phone 7821 (2-line)
Cisco IP Phone 7861 (16-line)
Cisco Confidential
23
Business Editions CSR 10.5
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
24
Collaboration System Release 10.0/10.5 Simplification •
“Touch-less” Virtual Machines for Unified CM, Unity Connection, IM&P, CCX and Prime Collaboration Provisioning (P) – Automatically!
•
Prime Setup Wizard
•
Zero-Touch Provisioning
•
Self-Care
Enhancements •
Collaboration Edge with Expressway Series integrated firewall traversal and interworking
•
Embedded conferencing with TelePresence Conductor, Server, and Management Suite
•
-centric licensing
Migration •
Prime Collaboration Deployment (PCD)
•
Unified Attendant Console Standard
Provisioning, Deployment, configuration
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
25
Simplification: Deployment/Management Workflow
Day 0
Day 1
Day 2
© 2014 Cisco and/or its s. All rights reserved.
• Install using Touch-less installation process
• Setup “standard base-configuration” using Prime Setup Wizard • Use Unified CM/Prime Self-provisioning to setup phones
• Use Prime Collaboration Zero-Touch Provisioning for MACDs (moves, adds, changes, and deletes) • Self-Care for end s
Cisco Confidential
26
BE7000 with Pre-loaded Virtual Machines Enabling Touch-less Installations • Now pre-loaded with VMs of Unified CM and Unity Connection • VMs are partially-installed to the point where IP addressing data needs to be entered • simply boots pre-loaded VMs and:
-
Starts entering IP address information in the console Transfers a AFG file into the data-store and attaches to VM to make install touch-less
Unpack, Unpack, Rack Rack & & Stack Stack servers servers
© 2014 Cisco and/or its s. All rights reserved.
Bootup Bootup Server Server – – to to vShpere vShpere
Bootup Bootup VM VM
Enter Enter Configuration Configuration Data Data or or Transfer Transfer AFG file AFG file into into datastore datastore
Repeat Repeat for for other other Apps Apps
Cisco Confidential
27
Prime Collaboration Provisioning 10.5 Simplification Roap
• “Getting Started” Setup Wizard – speeds deployments • Zero-Touch Provisioning – automates moves, adds, and changes • Batch Provisioning – extends capabilities with easy-to-use, pre-built templates
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
28
Prime Collaboration Provisioning 10.5 PStarted” 10.5 -Setup Getting “Getting Wizard Started Wizard •
Fastest way configure full collaboration (Phone / Voicemail/ Jabber)
•
Helps win deals against competition and expand down market aggressively
•
Makes deployments quick and improves Customer Satisfaction
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
29
Prime Collaboration Provisioning 10.5 Setup Wizard
Initial setup of Unified CM and Prime Collaboration Provisioning •
Define Unified CM, Unity Connection, IM&P, Exchange, LDAP
•
Integrates applications
•
Sets up Domain ( groups), Service Areas (sites) and Roles (policy)
•
Sets up Prime Collaboration Zero-Touch Provisioning
Creates Sites •
Provisions site related settings (device pool, partition, CSS, DN blocks, etc.)
•
Imports basic dial patterns from CSV file or CUCC application
•
Builds site in UC applications
Reentrant •
Can export the built site as a Prime Collaboration Provisioning batch file
•
Batch file can be fed back into the Setup Wizard to prepopulate next sites’ settings
•
Batch file can be modified and fed into Setup Wizard
•
Batch file can be modified and fed into Prime Collaboration Batch Provisioning system
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
30
Self Provisioning: As Easy as 1-2-3 Empower s to Provision their Own Phone
2
1 Auto-provision s and lines synched from corporate directory
grabs a phone and plugs it in or s client
s, lines and phones provisioned … © 2014 Cisco and/or its s. All rights reserved.
3 logs in and begins to use their new phone!
No required, simple! Cisco Confidential
31
Self-Provisioning: Day 1 “Enable and Setup” Feature Day Day 1 1
Provisions Provisions
LDAP Sync /Partner
Templates, Rules, & Limits
Zero-Touch Configuration Self Provisioning Configuration IVR, Auto , Feature Templates, LDAP integration and rules
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
32
Self Provisioning: Day 2 Add New Automated
Sync Sync
No Needed
Unified CM: and line created
Active directory Updated by Business processes Experience
New © 2014 Cisco and/or its s. All rights reserved.
BYOD
or IVR Cisco Confidential
33
Self Provisioning: Endpoint Coverage Traditional Cisco IP Phones (no keyboard )
Keyboard-enabled Endpoints
Cisco Jabber Clients (available Jabber 10)
Use Voice Portal for Self Provisioning
Use keyboard for Self Provisioning
Use keyboard for Self Provisioning
3900/6900
7900
© 2014 Cisco and/or its s. All rights reserved.
8900
9900
DX650
Personal Video Endpoints
Desktop
Jabber iPad
Mobile
Cisco Confidential
34
Prime Collaboration Provisioning 10.5 P 10.5 – Zero-Touch Provisioning Zero-Touch Provisioning
• Makes Moves, Adds, Changes and Deletes (MACD) automatically synched to LDAP • Adding sites to existing deployments simplified • Training end s is easy
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
35
Prime Collaboration Provisioning 10.5 Prime Collaboration Zero-Touch Provisioning Automatically provisions services for new s •
New s synced in from LDAP
•
CSV file or batch loading new s
•
When adding new s individually through Add UI
•
When added through the Northbound API
Now part of Role setup
Easy to Configure •
Configure as part of Setup Wizard (settings appear in Role automatically)
•
Manual configuration and modification
•
LDAP sync settings and filter can be set during Setup Wizard
Can choose to auto provision Works with Unified CM 10.0 for endpoint self-provisioning (BYOD) when adding • PC Provisioning can create a line and templates in Unified CM so can attach phone new s −
PC Provisioning does LDAP sync if AD environment
−
PC Provisioning can setup self provisioning if customer does not have AD/LDAP environment
•
Prime Collaboration Zero-Touch Provisioning expands coverage providing voicemail and endpoint provisioning
•
LDAP sync for new s moved from Unified CM to PC Provisioning
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
36
Prime Collaboration Provisioning 10.5 Cisco Collaboration Device / Endpoint
New LDAP field mappings
• New Endpoint − MX300 G2 Telepresence Endpoints − Backport endpoints to Cisco UC Manager 8.x and 9.x (8831, 78xx, others) − Other new TBD before FCS • New Device − UC 10.5 application (Unified CM, IM&P, CUC) − VG310 and VG320 • Expanded LDAP − Additional object filtering and field mappings − Replaces Unified CM LDAP synch
© 2014 Cisco and/or its s. All rights reserved.
Filters for LDAP import and Prime ZTP
Improved LDAP setup for Domain group import
Cisco Confidential
37
Prime Collaboration Provisioning 10.5 Batch Provisioning
Batch Format Enhancement and Performance Improvements •Comment rows and resetting column headings −
Comments can be added using # characters
−
Column headings can be reset for new entries using >> characters
Templates and Tools Provided • Prepared/provided templates for top UC features • Sample dial-plan batch templates • Setup Wizard has the ability to import templates
• Performance improvements −
Batch orders per row can now be executed in parallel: Default 10, maximum equals 100
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
38
Prime Collaboration Provisioning 10.5 P 10.5 Now available in Language •
German
•
French
•
Spanish
•
Simplified Chinese
•
Japanese
•
Korean
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
39
Self-Care Easy, Intuitive and Everywhere •
End ’s “Single Pane of Glass” Access to the UC suite for managing Phones, call settings, voice mail settings, conference scheduling and more
•
-based Settings Collectively manage “My Phones”
•
Consistent Experience Access the same Self-Care from the browser, in Jabber, or directly from ed phones
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
40
Video Add-on to Voice Deployments BE6000 BE6000 HD HD
vTS
TMS
Conductor Exp C
BE6000 BE6000 MD MD or or BE7000 BE7000
Unified CM
Prime
CUC
IM&P
PSTN gateway VPN concentrator PVDM resources
PSTN
B2B Internet
Exp E
Remote
BE6000 BE6000 HD HD Optiona Optiona ll
UC App
vTS
vTS
Cisco virtual virtual Cisco Telepresence Telepresence Server Server
Mobile
B2B Connectivity
• Optimized conferencing with integrated TelePresence Conductor and
TelePresence Server • Upto 16 HD conferencing ports per HD server • Cost effective Personal multiparty conferencing license with CUWL Pro • Easy creation of personal collaboration meeting rooms with TelePresence Management Suite © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
41
Unified Communications Licensing Stack Unified Communications 9.0 and Above +
+
+
+
Personal Multiparty
+
+
+
+
WebEx Conferencing
+
+
+
Unity Connection
N/A
N/A
Expressway
N/A
N/A
Jabber UC
E & Hosted
E & Hosted
One
One
One / Two
Multiple
Multiple
UCL Essential
UCL Basic
UCL Enhanced / Enhanced Plus
CUWL Standard
CUWL Professional
$40
$125
$210 / $295
$325
$500
Jabber IM/P Prime Collaboration Standard Edition # of Devices ed
Price = included w/ license + = optional add-on
© 2014 Cisco and/or its s. All rights reserved.
N/A =
Cisco Confidential
not available w/ license
42
Video Promotions • Video Collaboration Promotion • 59% off for 50K, • 64% off for 200K deal minimums on TP Infrastructure, BE7000, Endpoints • Video Reach – Cisco Capital wrapper and per month payment option • Video Velocity Starter Kit
• 85% off Expressway (5 RMS) and Conferencing (3 licenses) • 78% off EX Series
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
43
Benefits
• Allows customers to easily deploy high-quality multiparty video throughout their organization • Simplifies the business case and purchasing process through an established, -based pricing model • Enhances the value of existing investment in CUWL Professional licenses
© 2014 Cisco and/or its s. All rights reserved.
Partner Benefits
Customer Benefits
• Enables partners to offer a simplified pricing and deployment model for multiparty video collaboration • Creates a specific offering to help enable spontaneous mobile and desktop multiparty video collaboration • Provides upsell opportunities for existing Unified CM customers • Pricing aligns with Jabber, DX650, and EX endpoint models
Cisco Confidential
44
Key Takeaways – Business Editions CSR 10.5 Easy-to-Deploy •
New Prime Collaboration features and tools simplify and reduce time to dial tone
•
Powerful, preloaded platforms come ready-to-activate
Easy-to-Customize •
New integrated video conferencing capabilities deliver highest-quality experiences
•
Turn-on collaboration applications whenever desired
Easy-to-Own •
Purpose-built platforms address specific customer solution requirements
•
Seamless migration paths across the entire PCS portfolio
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
45
For More Information about Prime Collaboration External Cisco Prime™ Collaboration Website http://www.cisco.com/go/primecollaboration
Internal Cisco Prime Collaboration Webex Social http://iwe.cisco.com/web/ese/go_primecollaboration
Cisco® TAC Prime Collaboration Forum https://forums.cisco.com/community/netpro/collaboration-voice-video/pcm
For More Information [email protected]
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
46
Opportunity
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
47
Market Opportunity • $13.9 billion Global Collaboration market opportunity • 1000+ s (particularly 1000-5000 s / 3000-15000
devices), • Examples − Greenfields with outdated telephony − Drive to Collaboration - Installed base with old CM/Unified CM versions and MCS 7800 servers − Pipeline conversions − s needing to start small and grow quickly
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
48
Identifying Customer Opportunities Look for customers with . . . • Phone system maintenance contract expiring • Current phone system reaching end of • Aging phone system (7+ years) • Opening of new remote office(s) • Moving to a new HQ office • Recent merger or acquisition • Business growth trajectory will soon exceed existing system that is not easily or cost-effectively expandable • Upgrading their current Unified CM or BE6000 platforms
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
49
Cisco Business Edition 7000 Customer Value Proposition and Benefits Business Value Cisco Business Edition 7000 is a complete, customizable Collaboration solution modularlydesigned to solve communications needs of fast-growing Enterprise companies. Business Benefits • Delights s – provides innovative, secure, easy-to-use Collaboration services and tools for all s,
using preferred devices, from any location • Boosts Productivity – enables efficient, secure, collaborative workspaces across the entire organization • Reduces Complexity - simplifies operations with one centrally-managed platform that is easy to install,
deploy, manage, and maintain • Lowers TCO – consolidates multiple systems down to one virtualized server that requires less time to
manage and upgrade, and less space and power costs • Protects Investments – designed with flexibility to grow and change with the pace of the business
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
50
Partner Profitability Positioning •
BE7000 quotes 10% or more cheaper compared to UC on UCS a la carte
•
At least 10% reduction in installation times compared to UC on UCS a la carte
Compensation •
Both are Collaboration SKUs in a Collaboration product family
•
Both pay VIP of 1% (same as what Data Center (DC) pays on UCSC-C240-M3S)
Discount policy •
Uses Collaboration discount structures (same as Unified CM and BE6000)
•
Note max discount (before discount pool, DSA or promotion required) probably different from “DC” or “UCS” discount structures − E.g. Reseller GPL discounts indexed to GPL Major/Minor Headers − E.g. Distributor GPL discounts indexed to Product Family
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
51
Cisco Business Edition 7000 Partner Value Proposition Solid profitability •
More Revenue - Full Unified CM features at a manageable price
•
Faster Sales - Easy to quote uses one convenient SKU for the whole solution
•
Faster Deployments - easy to install, virtualized server comes pre-loaded and ready to activate
•
Scales Seamlessly – grows with modular, building-block design to more s, devices, applications as needed
The Cisco Business Edition 7000 is a differentiated Collaboration solution that is simple to sell, design, quote, order, configure, deploy, and manage, providing natural upsell of more applications and endpoints in existing s.
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
52
Portfolio Positioning
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
53
Platform Side-by-Side Attribute
BE6000
BE7000
Companies
Midsize Businesses
Enterprise Organization
(25 to 1000 s)
(1000+ s)
Design
Scale-up Single-server solution Typically 1-2 servers in deployment and 5-8 apps per server
Scale-out, stackable, modular building block Typically 2-4 servers in deployment and 4-6 apps per server
Capacity
Up to 1000 s 1200-2500 devices (dependent on server) Up to 100 center agents
Pricing
SKU
© 2014 Cisco and/or its s. All rights reserved.
$9,400 for MD Server (4 apps + Management) $20,800 for HD Server (8 apps + Management)
1000+ s 15,000+ devices 100+ center agents (stack servers to add more s, devices, apps)
$23,468 (4-6 apps typical) + app/ licensing
Bundled 25- license options included Special add-on /app license options available
Standard app/ licensing sold separately
BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU= BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU=
BE7K-K9, BE7K-K9-XU +Standard app/ licensing sold separately
Cisco Confidential
54
Platform Hardware Side-by-Side BE6000
BE7000
Attribute
MD Model
HD Model
U
2 x 2.4 GHz E5-2609 / 4 Cores / 80W / 10MB Cache
2 x 2.4 GHz E5-2665 / 8 Cores / 115W / 20MB Cache / Hyper-Threading
2 x 2.5 GHz E5-2640 / 6 Cores / 95W / 15MB Cache / Hyper-Threading
RAM
4 x 8GB (32GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
6 x 8GB (48GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
8 x 8GB (64GB) DDR3-1600-MHz RDIMM/PC3-12800/ dual rank/1.35v
Disk
4 x 500GB 6Gb SATA 7.2K RPM SFF HDD/hot plug/drive sled mounted
8 x 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted
12 x 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted
RAID
Mega RAID 9271-8i + battery backup
Mega RAID 9271-8i + battery backup
Mega RAID 9271CV + SuperCAP
RAID Scheme
RAID10 ~ 1TB Total
RAID5 ~ 2.1TB
RAID5 – 2 volumes of ~1.36 TB each
Network
2 x 1Gb + 1Gb LoM On-board
2 x 1Gb + 1Gb LoM On-board plus Intel i350 Quad Port 1Gb Adapter
4 x 1Gb + 1Gb LoM On-board plus 2x Intel i350 Quad Port 1Gb Adapter
PSU
1 x 650W power supply (2 power supply available as option)
2 x 650W power supplies
2 x 1200W power supplies
Virtualization Software
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
Cisco UC Virt. Hypervisor 2 U sockets, vRAM unrestricted
nd
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
55
Cisco Business Edition Portfolio Positioning Guidance Customer Profile Have legacy/old PBX and have not truly realized IP benefits
Have older Unified CMs
New Business, Competitive takeout
© 2014 Cisco and/or its s. All rights reserved.
Discussion Focus on: • How UC and VoIP opens new opportunities ? • Show how HQ /Branch /Remote Workers can work better in true IP world
Focus on: • How upgrades are simple and moving to newer releases of software applications is good for business
Focus on: • Cisco’s collaboration leadership • Drive Video, Center, WebEx • Leverage promotions, special offers • Get competitive Intelligence
Guidance •
Propose BE6000 for midsize customers with limited IT resources, price-sensitivity requirements (up to 1000 s, 2500 devices, 50 Sites
•
Propose BE6000 for midsize customers with moderate growth/scale requirements (unlikely to go beyond 1000 s in 1-2 yr)
•
Propose BE7000 for large customers with rapid growth/scale requirements (1000+ or likely to 1000+ s in 1-2 yr)
Cisco Confidential
56
Solution Design and Deployment
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
57
Start Right-Sized, Then Pay as You Grow Start • • • • • • •
1000 s 2400 endpoints Unified CM Unity Connection IM & Presence Expressway-C Up to 400 Agents (Unified CCX or PCCE)
© 2014 Cisco and/or its s. All rights reserved.
Growth + Add more Customer Collaboration • • •
Expand to 2500 s / 3000 endpoints Up to 400 Agents (Unified CCX or PCCE)
More Growth + Add Pervasive Video • • • •
Expand to 15-20K s / 20-25K endpoints Add TelePresence Up to 1000 Agents (PCCE or Unified CCE) 1000+ Agents (Unified CCE)
Cisco Confidential
58
How to Design BE7000 1.
Size applications with SRND & Collaboration Sizing Tool http://www.cisco.com/go/ucsrnd http://tools.cisco.com/cucst
2.
Place VMs with VM Placement Tool http://www.cisco.com/go/vmpt •
Can now import from Collaboration Sizing Tool
•
BE7000 is a new Medium TRC
•
Use UC on UCS rules…“whatever fits and is compatible” is allowed
•
If don’t want preload, can order TRC as à la carte
Hardware Highlights DO NOT CONFUSE with the previous TRCs
© 2014 Cisco and/or its s. All rights reserved.
UCUCS-EZ-C220M3S
BE7K-K9
UCUCS-EZ-C240M3S
Medium Medium TRC TRC
BE7000’s BE7000’s new new Medium Medium TRC TRC
Large Large TRC TRC
C220 C220 M3 M3 SFF SFF TRC#1 TRC#1 8 cores 8 disks
C240 C240 M3 M3 SFF SFF TRC#2 TRC#2 12 cores 12 disks
C240 C240 M3 M3 SFF SFF TRC#1 TRC#1 16 cores 16 disks Cisco Confidential
59
Which Virtualization License Should I Use? Cisco UC Virt. Hypervisor 5.1
Cisco UC Virt. Foundation 5.1
License included with BE7000 server price (+ESW/UCSS)
Add-on SKU, extra license cost ($2499+ESW/UCSS)
VMW-VS5-HYP-K9
R-VMW-UC-FND5-K9
VMW-VS5-ST-1A=, VMW-VS5-ET-1A=, VMW-VS5-EP-1A=, etc.
Install
Pre-installed on BE7000 server
Field-installed
Field-installed
License & Media Logistics
Cisco.com, simplified
Cisco.com, simplified
Standard vmware.com
Cisco TAC
Cisco TAC
Cisco TAC if OEM, otherwise VMware
Per-app size
Limited (8vu per VM)
Limited (8vu per VM)
Higher based on Edition
vCenter Integration
No
Yes
Yes
Advanced VMware Features (HA, vMotion, N1KV, etc.)
No
No
Yes based on Edition
Cisco Prime Collaboration Deployment (PCD)
Incompatible
Compatible
Compatible
3rd-party Apps allowed?
Limited (see BE6000/7000 co-residency policy document)
Limited (same as BE6000/7000)
Any allowed
Attribute
Price and SKU
VMware vSphere ESXi 5.1 Standard, Enterprise or Enterprise Plus Edition Add-on SKU, extra license cost ($3732 to $13,106 + ISV1)
See also http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purchasing_. 2F_Sourcing_Options_for_Required_Virtualization_Software © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
60
Expansion, Upgrade and Migration Highlights In general, same as today’s Unified CM or UC on UCS, with their UCL/CUWL licensing. BE7000 +s or +apps
v9.1
v10.0
…
1. 2.
+s via UCL/CUWL until hit app instance capacity. +Apps or grow app instance capacity - plan the expansion with www.cisco.com/go/vmpt and buy additional BE7000 servers.
Larger Server UCS B-Series Specs-based UCS
1.
2.
Already installed 9.1 apps can upgrade version to 10.0 if UCSS or purchase 10.0 UCL/CUWL, using “Drive to Collaboration” procedures (same as Unified CM) Any NEW apps must be manually installed and licensed separately.
Migrate BE6000 BE7000
Migrate BE7000 UC on UCS
BE7000 Software Upgrade
1. 2. 3. 4. 5.
Essentially a HW change. Re-use UCL/CUWL licensing. Buy a higher-end virtualization license (FND, ST, ET, EP) BE7000 server can be re-used. Plan deployment with www.cisco.com/go/vmpt
BE6000 MD/HD BE7000 Server BE6000 License Unified CM UCL/CUWL L BE6000 ESW/UCSS ESW/UCSS
1. 2. 3.
Re-use licenses and entitlements (UWL-BEUWL Std) Add ESW/UCSS for HYP virt. software Might be able to reuse MD/HD servers - plan deployment with www.cisco.com/go/vmpt
NOTE: for MCS 7800 to BE7000 migrations, note the included virtualization license is not compatible with Cisco Prime Collaboration Deployment. (PCD) Use FND, ST, ET, EP if you plan to use PCD. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
61
Promotions and Incentives
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
62
Eligible Promotions - Primary Offers Collaboration Breakaway PLUS Promotion
• Competitive PBX Displacements • Installed-base Upgrades (Drive to Collaboration)
Video Collaboration and Reach Promotion • Accelerate Video Adoption • Sell from the full Telepresence Portfolio
• COMPETITIVE & PREDICTABLE: discounts to help you close business! • SIMPLE AND EASY: allowing you to focus on selling, not pricing! • PROMOTES PARTNER LED: less reliance on Cisco! More information - click titles for Partner links. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
63
Additional Partner Incentives Unified Center Ex press Starter Bundles
• •
Increase call center attach with Unified CCX Low-cost 5 -or- 25 Agent Enhanced/ license bundle options
e e lliid d s t s x t e x n O n ne On
TX9000 Series Immersive Promotion • •
Increase adoption of TP Limited-time discount on TelePresence TX9000 Series, TelePresence Server
© 2014 Cisco and/or its s. All rights reserved.
Accelerate Customer Collabo ration Promotion
• Migrate customers using a licensed Unified ICM Enterprise with a 3rd-party ACD • Discounted Unified CCE Agent and Server licenses
Cisco Capital Financing Offers • Close deals faster with US/CN customers • No payments, no interest during UC deployments offer • No payments for 3 months during UC deployment offer
Customer Collaboration Upgr ade Offer
• Migrate customers without UCSS to Unified CCE and Unified CVP • 33% off list price with a three year UCSS purchase
Opportunity Incentive Progr am
• Rewards developing new business • Upfront discounts for creating demand-generation • Value engagement for first partner to develop an oppty Cisco Confidential
64
Cisco Unified Center Express Bundles Best Experience
Simplification
• Embedded Finesse (new Agent Desktop) • Live Data with CUIC • Workforce Optimization
• REST API step in editor • Enhanced Outbound API • Home Agent with Extend and Connect
New Cisco Unified CCX CSR 10.0 All in One, Easy to Deploy, Manage, Use Center New Unified CCX Bundles 5 Agent Seats ENHANCED $995 List
$2,995 List
25 Agent Seats ENHANCED $22,395 List © 2014 Cisco and/or its s. All rights reserved.
$34,495 List
An excellent center is key to customer satisfaction and business growth •
All businesses have a help desk, HR department, inside sales desk
•
Center + Business Edition together form a true collaboration platform for customers; increased profitability for partners
•
Customers can start small and grow with promotional offers
Note: UCCX preloaded with:100 Agent OVA on BE6000; 100/ 400 Agent OVAs on BE7000 Cisco Confidential
65
Quoting a Business Edition 7000
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
66
Quote Experience Comparison BE6000 Add-on Add-on Application Application Licensing Licensing
BE6000-specific BE6000-specific bundles bundles and and licenses licenses
UC on UCS
BE7000
Add-on Add-on CUWL CUWL // UCL UCL (sold (sold separately separately – – same same as as “Unified “Unified CM” CM” or or “UC “UC on on UCS”) UCS”)
Incl. Incl. first first 25 25 licenses licenses Included Included Application Application Licensing Licensing
P P license license included included
None None -- sold sold separately separately
VCS VCS license license included included
Virtualization Virtualization Software Software
HYP HYP license license included included
FND/ST/ET/EP FND/ST/ET/EP license license sold sold separately separately
UCS UCS Server Server Hardware Hardware
Server Server included included
Server Server sold sold separately separately
© 2014 Cisco and/or its s. All rights reserved.
HYP HYP license license included included Server Server included included
Cisco Confidential
67
How to Quote BE7000 BE7000 v9.1 Ordering Guide in 9.1 section of http:// www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
Partner community - quoting cheat sheets for OEM VMware https://communities.cisco.com/message/109097#109097
1.
Quote Application Software - Existing non-BE6K SKUs for CUWL, UCL, VCS, P, etc. - With their existing entitlements (ESW, UCSS, etc.) - No BE7000-specific software bundles or licenses
2.
Quote Virtualization software - Most deals will leverage included VMW-VS5-HYP-K9 - Otherwise FND, ST, ET, EP, vCenter sold separately
3.
Quote BE7000 preloaded servers - Top-level BE7K-K9 or BE7K-K9-XU - Hardware (SNT, etc.) on top-level - If using included virt. software, add ESW and UCSS on VMW-VS5-HYP-USEL to enable upgrades and TAC
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
68
BE7000 Design Example
Hardware Hardware
Virtualization Virtualization Software Software
Collaboration Collaboration App App Software Software
Services Services & & Subscription Subscription s s
Requirements • Dial tone, voicemail, IM&P for office, SOHO and mobile • 1200 s / 2400 endpoints with some headroom • 3 sites, distribute Infrastructure across sites Design • License type: 10.0 CUWL Standard • Application sizing via CST: 3x Unified CM 7.5K VM 2x CUC 5K VM 2x IM&P 5K VM • VM placement via VMPT: 3x BE7K servers (could fit on 2)
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
69
Design and Quote Example
Hardware Hardware
Virtualization Virtualization Software Software
Collaboration Collaboration App App Software Software
Services Services & & Subscription Subscription s s
Requirements • Dial tone, voicemail, IM&P for office, SOHO and mobile • 1200 s / 2400 endpoints with some headroom • 3 sites, distribute Infrastructure across sites Design • License type: CUWL Standard • Application sizing via CST: 3x Unified CM 7.5K VM 2x CUC 5K VM 2x IM&P 5K VM • VM placement via VMPT: 3x BE7K servers (could fit on 2)
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
70
Example Comparison with à la carte UC on UCS / à la carte= list $576,464
Hardware Hardware
Virtualization Virtualization Software Software
Services Services & & Subscription Subscription s s
Collaboration Collaboration App App Software Software
BE7000 + CUWL Std = list $568,995
Savings from included virtualization license plus reduced install labor from preload. © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
71
Services and
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
72
Realizing Value Faster with Cisco Services
Unmatched Expertise
Innovative Solutions
Migration
Smart Service Capabilities
Collaborative Approach
Smart Services
Services from Cisco together with Our Partners © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
73
Cisco SMARTnet Service Rapid issue resolution with anytime access to Cisco engineers and extensive technical resources Customer Profile/Requirements • Network is critical to mission critical • Skilled IT staff require direct access to Cisco engineers • Require flexible device-level coverage
Capabilities and Features • • • •
Advance hardware replacement options including 2- hour 24 x 7 global access to Cisco TAC and onsite resources OS software updates Device diagnostics and alerts on select devices
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
74
Cisco Unified Communications Essential Operate Service • Provides maintenance and minor software updates, plus
access to online resources and Technical Assistance Center (TAC)
• Offers application service, including 24 x 7
dedicated to Cisco Unified Communications
• Access to Cisco.com technical knowledge base including
access to: − − − − − − −
Software advisor Technical Assistance Center (TAC) Case collection My Tech Output interpreter Peer-to-peer online forums TAC newsletter And much more!
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
75
Cisco Unified Communications Software Subscription • Guarantees access to major software version upgrades for
duration of the activated subscription term • Most cost-effective method to acquire upgrades • Priced on a per basis • Complement to Cisco Unified Communications Essential
Operate Service
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
76
Partner Sales Tools
© 2012 Cisco and/or its s. All rights reserved.
Cisco Confidential
77
Sales and Marketing Materials ing the Sales Engagement Cycle Partner Resources •
Sales Collateral
•
Ordering Tools
•
Promotions
•
Marketing Tools
•
Social Media
•
And more.
http://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html#anchor0 © 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
78
Financing – Leading with Cisco Capital Leasing •
Conserves cash flow and takes system price out of the equation
•
Equipment remains off customer’s balance sheet
•
One low monthly payment
•
Lower costs
•
Equipment Lifecycle Management with ability to up-sell when lease is up for renewal
•
Maximum flexibility – eliminates risk of customer getting stranded with technology
Learn More www.cisco.com/go/ciscocapital © 2014 Cisco and/or its s. All rights reserved. *Cisco Capital and Conditions apply, subject to credit approval, not available in all countries.
Cisco Confidential
79
Summary Top Reasons to lead with Business Edition 7000 • Packaged Solution – easy to design, quote, order,
deploy, manage and use • Built with the Best – industry-leading and unrivaled
end-to-end Collaboration capabilities • Modular Approach – scale-out design, stack BE7000
servers to more s, devices, collaboration applications • Increased Profitability – faster, easier sales and
implementation cycles, seed s with collaboration attach, e.g., video conferencing, center, web conferencing for recurring revenue
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
80
BE7000 Resources Community • forum - https://forums.cisco.com/community/netpro/collaboration-voice-video • Partner Collaboration Communities – https://communities.cisco.com/community/partner/collaboration • Migration Assistance
− “Drive to Collaboration” overview for Partners https://communities.cisco.com/docs/DOC-35584
Cisco.com • Product Main – http://www.cisco.com/go/be7000 • Partner Resources – http
://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/partner-resources-listing.html • Design Assistance – −
VM Placement Tool: http://www.cisco.com/go/vmpt
−
“Docwiki” for Technical info: http://www.cisco.com/go/uc-virtualized
Partner Central • Cisco Promotions and Incentives – www.cisco.com/go/ptomotions
© 2014 Cisco and/or its s. All rights reserved.
Cisco Confidential
81
Thank you.
Related Documents 3h463d
Be7000 Part 5x3m3g
March 2021 0
Be7000 Ordering Guide o2222
November 2021 0
Casr Part 23 -part 25 5g3s12
December 2021 0
Part 1 2s422k
November 2022 0
Part-solfeggio.pdf m6jm
November 2019 31
Part 3 235h62
December 2019 114More Documents from "leandroj8" 6y381e