EMPLOYEE SATISFACTION RATING INVENTYORY Dear Respondent, Please read the statement carefully and put cross mark (X) in the appropriate box for the respective statement. Be honest in responding to each of the statement. The statements will be kept confidential and will be used for research purposes. Your valuable time and effort in filling this questionnaire are highly appreciated. Please take a few minutes to complete this survey. Your specific answers will be completely anonymous, but your views, in combination with those of others, are extremely important. To insure your anonymity, Rourkela Steel Plant (RSP) retained an independent consultant to design the survey, receive the completed questionnaires, and interpret the findings. PART-‘A’ 1. Your Name: 2. What is your sex? Male................................................. Female............................................. 3. What is your age? Under 21.......................................... 21 to 34........................................... 35 to 44........................................... 45 to 54........................................... 55 or older....................................... 4. Your Position in RSP: 5. How long have you worked for RSP? Less than one year.......................... One year to less than two years...... Two years to less than five years.... Five years to less than ten years..... Ten years or more...........................
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6. Overall, how satisfied are you with RSP as an employer? (Please circle one number) Very Very Dissatisfied Satisfied 1 2 3 4 5 6 7
PART-‘B’ Sl. No.
1 Stron gly Disagr ee A) RSP's leadership and planning 1 I have confidence in the leadership of RSP 2 There is adequate planning of corporate objectives 3 Management does not play favorites 4 Management does not “say one thing and do another” B) Corporate Culture 1 Quality is a top priority with RSP 2 Individual initiative is encouraged at RSP 3 Nothing at RSP keeps me from doing my best every day C) Communications 1 RSP's corporate communications are frequent enough 2 I feel I can trust what RSP tells me 3 There is adequate communication between departments D) Career Development 1 I have a clearly established career path at RSP Statements
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2 Disagre e Somew hat
3 In betwee n
4 Agre e
5 Strong ly Agree
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I have opportunities to learn and grow 3 My last performance appraisal accurately reflected my performance 4 The performance appraisal system is fair. E) Your Role 1 I am given enough authority to make decisions I need to make 2 I feel I am contributing to RSP’s mission. 3 I have the materials and equipment I need to do my job well F) Recognition and Rewards 1 If I do good work I can count on making more money 2 If I do good work I can count on being promoted 3 I feel I am valued at RSP 4 RSP gives enough recognition for work that's well done 5 My salary is fair for my responsibilities G) Teamwork and Cooperation 1 I feel part of a team working toward a shared goal 2 “Politics” at this company are kept to a minimum H) Working Conditions 1 I believe my job is secure 2 My physical working conditions are good 3 Deadlines at RSP are realistic 4 My workload is reasonable 5 I can keep a reasonable balance between work and personal life I) Your Immediate Supervisor 3
My supervisor treats me fairly 1 My supervisor treats me with respect 2 My supervisor handles my work-related issues satisfactorily 3 My supervisor asks me for my input to help make decisions 4 My supervisor is an effective manager J) Training Program 1 RSP provided as much initial training as I needed. 2 RSP provides as much ongoing training as I need. K) Benefits 1 Overall, I'm satisfied with RSP's benefits package. 2 Amount of Vacation 3 Leave Policy 4 Allowances like HR, Medical, Child Education, etc… 5
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