Executive Summary 1. Introduction Bench - the ed trademark of Suyen Corporation is the contraction of the name of marketing maverick Ben Chan,
and
is
his
lifework,
his
ongoing
dream
and
his
motivation. As Chairman and Executive Creative Director, Chan, with Virgilio
and
Nenita
Lim,
nurtured
Bench
to
become
the
Philippines' most successful crossover in the fashion and lifestyle industry. Bench was the first in the Philippines to grasp a global phenomenal trend: the reinvention of the world's
most
innovative
fashion
labels
from
"not
just
fashion but an entire lifestyle." Because of this, it is credited
for
almost
single-handedly
spawning
an
entire
industry of its own in the country, whereby the company's firsts were also firsts for the industry as a whole. The
natural
progression
of
Suyen
Corporation
remains
faithful to its core sensitivity to global trend: it is now spearheading global
a
fashion
two-pronged and
expansion
lifestyle
brands
of
bringing
to
the
in
top
Philippines,
while maintaining a relentless momentum in bringing out the Bench brand overseas, with concentrated efforts in mainland China. The much-applauded opening of the Bench_body boutique in Shanghai in 2002, as well as the launch of the 3,000sq.m.
Superbench, esteemed
marked
fashion
a
new
age
company,
as
for it
the has
Philippines' matured
into
most atrue
global brand that holds its own in the vastest market in the world. Bench is a leading lifestyle and fashion chain in the Philippines. The trademark is derived from the acronym of the founder’s first and last names (Ben Chan). From its humble beginnings, the t-shirt offerings expanded into a whole lifestyle store, offering Fix Salon for hair products and services, stationary line Prescribe(r), Bench Brats for teenagers, Bench Body and Bath specializing in bath and fragrance products, and now HerBench offering a complete women’s line, including fragrances and cosmetics. Beginning in 1987 with a small store selling men’s tshirts, Bench grew at a unparalleled rate by being the pioneer in the use of celebrity endorsers, television ang giant
billboards
to
propel
a
fashion
brand
that
offers
quality products at affordable prices. Bench, the ed trademark of Suyen Corporation, symbolizes the fulfillment of Executive Creative Director Ben Chan's dream to create a Philippine fashion brand that would appeal to the young local market. The first Bench boutique opened in 1987 through the combined efforts of Ben Chan and his sister and brother-in-law, Nenita and Virgilio
Lim.
The
merchandise
mix
featured
a
wide
collection
of
locally manufactured men's shirts, tros and footwear. Enthusiastically embraced by the growing mall market, the Bench line has since expanded to include stationery, men's fashion accessories, toiletries and an extensive underwear range. The single boutique of nine years ago has grown into a vast network of outlets in Metro Manila, the rest of the Philippines, as well as Asia, the Middle East and the United States. II Strategic Plan and Focus The
phenomenal
success
of
Bench
is
a
result
of
continuous adherence to a simple vision: to offer quality products at affordable prices. Presently, the Bench lifestyle includes a teen line, Bench Brats, the Bench Body & Bath line of fragrances and bath
products,
Prescribe(r)
skincare
products
and
Bench
Bytes snacks. The junior ladies' line, HerBench, now also features
a
line
of
fragrances
and
cosmetics,
HerBench
Colours. Bench
has
won
several
awards
both
locally
and
internationally: 1994, Bronze Award, New York Festival for International Advertising. 1995, Merit and Excellence Awards and the Platinum Award at the Philippine Ad Congress. 1999, TV Ad of the Month/June and Print Ad of the Month/June and
November by the Creative Guild. 1999, Winner for Asia at the Regional Max Awards for Worldwide D'Arcy. 1999, Three Gold Awards and two Silver Awards for print and television at the Philippine Ad Congress. Bench has also won various retail awards:
1997
Philippine Franchise
and
1998,
Retailers of
the
Retailer
Association.
Year
by
the
of
the
1999,
Year Most
Philippine
by
the
Promising Franchisers
Association. 1999, the Golden Shell Award by CITEM. In 2000, Bench was named Franchise of the Year by PFA-DTI, ushering it into the award-giving body’s Hall of Fame. For 2001, Bench deemed it high time to honor the very unique
Filipino
spirit
and
teamed
up
with
theater
and
literary dame Gilda Cordero-Fernando and artist wiz M.G. Chavez to bring to the Filipino people the Pinoy Pop Culture Book. The first book to be written on the language and nuances of Pinoy pop culture, it was considered a landmark in the Philippine literary scene. 2002 saw Bench fortifying its hold on the underwear industry with the opening of its maiden Bench Body boutique in Glorietta. It was also in 2002 that Bench launched its highly successful Overhauled line.
Competencies
In line of franchising and apparel industry , one of the leading competitors of Bench is the Penshoppe and Human Apparel , also an industry in selling apparel Competitive Advantages For the past 15 years, Suyen's most popular brand, Bench, has been affecting Filipino lifestyle and fashion, which started with the opening of the first Bench boutique in 1987 through the combined efforts of Mr. Ben Chan and his sister and brother-in-law, Nenita and Virgilio Lim. Today, Bench is undoubtedly the country's largest retail clothing store with 53 stores, plus 18 Herbench stores, 28 local franchise outlets, and 120 distributors nationwide. And it does not stop here at home. It has thriving franchises already operating in Al-Khobar, Riyadh and Kuwait in the Middle East. The Bench label, through its authorized retailers, has also demonstrated quite a strong presence in the
cosmopolitan
cities
of
California,
Canada,
Florida,
Saipan, Brunei, Taiwan, United Arab Emirates and Palau. With the opening of the Guam and Shanghai branches, Bench has clearly established itself as a force to reckon with in the very dynamic fashion landscape, offering quality
products
at
competitive markets.
affordable
prices
even
in
the
most
Bench's secret is in the merchandise. The mix features a
wide
collection
tros
and
of
locally
footwear.
manufactured
Enthusiastically
men's
embraced
shirts, by
the
growing mall market in the Philippines, the Bench line has since
expanded
to
include
stationery,
men's
fashion
accessories, toiletries and an extensive underwear range. The Bench lifestyle also includes a teen line called Bench Brats, the Bench Body & Bath line of fragrances and bath products, Prescribe(r) skincare products and Bench Bytes snacks. The ladies' line, HerBench, now also features a line of fragrances and cosmetics, HerBench Colours. SWOT Analysis The following SWOT analysis explains the strengths and weaknesses of the company Strengths
All the raw materials in the manufacturing of apparels comes of locally produced markets
All
their
expansion
franchises of
company
were and
given their
all store
seminars from its lowest personnel
the
needs
in
by
means
of
up to
higher
personnel
Prices
of
competitors Weaknesses
the
products
were
low
compared
to
its
Constant changes of fashion makes them change all their nature of apparel to make it more appealing rather that to its competitors
Bench products are for franchise and not for people who want to start a small business.
Opportunities
A sales opportunity in take out business
Ability
to
spread
overhead
over
multiple
revenue
centers Threats
Competition from imported and low cost apparel from China
A slump on the economy reducing customer’s disposable income spent.
Industry Analysis Filipinos love dresses and fashion , they tend to save a little amount of money to spend want
in buying clothes they
in which they tend to be fashionable and they make
sure that the one that they buy has trademark. It
is
the
factor
Corporation. Competitor Analysis
or
the
target
of
the
Bench
On of the competitors of Bench is the Penshoppe , they are
also
in
line
of
selling
apparels
to
the
fashion
industry, they also put money in retailing industry , aside from apparel they also sell colognes , children apparel. Other competitors of the Bench is the local industry offering lowest prices especially com ing from china and Korea. Company and Environment Bench’s undisputed success in Filipino retail should come as a surprise. Their Chairman has a degree in interior design rather than an MBA. Their stores sell an improbable mix of items, such as bags of popcorn next to sports bras next to cologne. Yet retail
the
market
brand with
internationally.
continues 132
They’ve
to
stores won
dominate
the
Philippine
nationwide
and
14
countless
stores
competitions
for
their marketing campaigns, and they are worn across the alphabet
by
every
market
demographic,
whether
by
a
fashionista who likes Bench Body, or a supermarket cashier who likes their jeans. In the mid-80s, Ben Chan’s first venture was a home furniture store, Dimensione. He began deg children’s
clothing
for
his
sister
and
brother-in-law,
Nenita
and
Virgilio Lim, who owned a children’s clothing boutique. The pieces proved so popular that Chan started a casual men’s line of t-shirts, slacks and denim, under the label Bench, which the trio operated together. A Filipino retail giant had been born. Evolution is something the public has associated with Bench,
just
as
it
associates
the
company
with
splashy
marketing campaigns. Bench’s marketing budget is probably twice that of many local brands. Bench has a talent for choosing influential endorsers, Bench used as an unknown way back in 2002 in a Bench Body campaign.
In
fact,
Bench
has
become
so
successful
at
promoting itself that some customers have pointed out that the quality of its marketing exceeds that of its products, a charge that the company denies. However, the criticism does reveal Bench’s incisive understanding of the Filipino market: while the company’s image is perceived as cutting edge – award-winning ads, slick packaging, fun concepts – the products themselves are not. Bench still sells everyday basics, like shirts, jeans and slacks.
Furthermore,
there
is
nothing
new
about
underwear,
cologne, or marshmallows. In fact, thousands of stores in the
Philippines
sell
cosmetics,
snacks,
and
accessories
under one roof: sari-saris. Bench, however, has been the only retailer with the imagination – and bravado – to market corner grocery products under an apparel label, christening the concept as “Lifestyle”. Being able to predict and sometimes create the next hot thing,
constantly
identity–
these
evolving
qualities
and
give
expanding
Bench
a
their
brand
reputation
as
a
visionary company. The Ayala group has worked with Bench since 1988, when it opened one of its first stores in Park Square One. Over the years, they’ve watched as Bench has introduced one new product HerBench
or
concept and
after
another:
traffic-stopping
cosmetics
billboards
in in
1990, 1993,
international stores in Saudi Arabia and China in 1994, Bench Bytes in 1999, hair salons and an internet café in 2001, Jerry Yan’s presidential visit in 2003. In
2004,
Ayala
and
Bench
collaborated
on
another
innovation: Market Market’s Superbench, which measures 3,000 square meters. A new format in the retail market, Superbench
provides all anchor
for
Bench lines under one roof, serving as an the
mall.
It
draws
customers
and
other
businesses – a role that conventionally might be filled by a junior department store. To understand the conceptual jump, transpose this achievement on the popular US brand GAP. Like Bench, GAP has its own fragrances and the GAP Body underwear line. Now imagine a line of GAP snacks sold in-store, GAP hair salons and GAP publications. Then imagine all those things in a GAP department store at the local mall. All of Bench’s top officers are family. Chan’s sister Nenita Lim serves as vice-president, managing the financial and budgetary concerns; his brother-in-law Virgilio Lim acts as president, supervising logistics and systems management; and
his
nephew
Bryan
Lim
is
vice-president
of
business
development. Advertising manager Liamson refers to Chan, Nenita Lim and Virgilio Lim as the “triumvirate,” with the Lims providing Chan’s creativity with operational backbone. While most consumers only see the creative side of the business, Success in these aspects results in a smoother shopping
experience.
Details
complete for each style. VISION
like
whether
the
sizing
is
To be a recognized world brand among the best world brands. MISSION When we create, we
inspire,
When we make, we innovate, when we lead, we serve. ABOUT BENCH Beginning in 1987 with a small store selling men’s tshirts, Bench grew at an unparalleled rate by being the pioneer in the use of celebrity endorsers, television and giant
billboards
to
propel
a
fashion
brand
that
offers
quality products at affordable prices. To date, Bench has grown to include a ladies’ line, underwear, fragrances, housewares, snacks, and a wide array of other lifestyle products, with the distinction of being present in virtually every retail space in the Philippines, and with a worldwide network of stores and outlets, reaching as far as the United States, the Middle East, and China. As
it
sliced
through
demographic
divisions
--
age,
gender, socioeconomic status -- a stirring slogan, “Bench is forever”, became the company’s abiding creed. ACHIEVEMENTS 1991
- Best Cinematography - Bench "Sculler" Campaign 12th Advertising Congress - Araw Awards 1994 - New York Festival International Advertising Bench "Air/Water/Fire" Campaign - The New York Festivals 1995 - Platinum Award - TVC Bench "Fire" Campaign - 14th Philippine Advertising Congress 1997 - World Class Retailer (Medium Scale Apparel Category) - Philippine Franchise Association 1998 - Outstanding Filipino Retailer - Bench (Medium Scale Fashion) - Philippine Franchise Association
1999 - Most Promising Filipino Franchise of the Year – Bench (Non Food) - Philippine Franchise Association - Outstanding Filipino Retailer - Bench (Non Fashion) Philippine Franchise Association 2000 - Outstanding Filipino Franchise of the Year - Bench (Non-Food) - Philippine Franchise Association
- Golden Shell Award for Marketing Excellence Department of Trade and Industry - Ayala Malls Grand Store of the Year - Ayala Malls Merchants Rewards Program 2001 - Franchise Excellence Award - Hall of Fame in Retail Philippine Franchise Association - Finalist - Bench Underwear "Breathable" Campaign 2001 London International Advertising Awards 2003 - Bronze Award Bench Response Deo "Beauty Pageant" Campaign - 18th Philippine Advertising Congress 2004 - World Medal Bench Response "Beauty Pageant" for TV & Cinema Advertising - The New York Festivals 2008 - Global Filipino Franchise Award - Philippine Franchise Association 2009 - Outstanding Filipino Retailers Awards Night Bench Body - Fashion category - Philippine Retailers Association - Global Filipino Franchise Concept of the Year -Retail Category - Philippine Franchise Association IV Market Product Focus Marketing and Product Objectives
Marketing Objectives 1. maintain positive , steady , growth each month 2. increase in new customers Target Market The
market
can
be
segmented
into
three
target
populations.
A buyer that can back because of satisfaction on the products.
Individual person who chooses market corner grocery products under an apparel label
Fashionistas who loves apparel at a low prices.
Positioning Bench
has
132
stores
nationwide
and
14
stores
internationally, they prefer to it franchises who has stall in the mall or in the department store , they believe that the real market are in the area whereas people loves sometimes to hung out in the mall , together with their family and friends Bench positioning leverage their competitive edge:
Product- product will assures client that it is all high
grade
fitted
and
to all
lifestyles.
imported,
creative
design
that
best
people who have different status and
Service- prioritize customers service. All employees assures client excellent service provided by the staff of the Bench store.
V. Market Program Strategy and Tactics Product Line Bench's secret is in the merchandise. The mix features a
wide
tros
collection and
of
footwear.
locally
manufactured
Enthusiastically
men's
embraced
shirts, by
growing mall market in the Philippines. Bench Line: Bench Body – offering line of men and women apparel The Bench line has since expanded to include
Stationery
men's fashion accessories
toiletries and an extensive underwear range.
Bench Lifestyle The Bench lifestyle also includes a teen line called
Bench Brats
KinderBench
the
Bench Bytes
Bench Body & Bath line of fragrances and bath products
Prescribe(r) skincare products
Bench Bytes snacks.
The ladies' line
HerBench
-
which
also
features
a
line
of
fragrances and cosmetics, HerBench Colours. Bench opened Bench FIX Salon, a chain of beauty hubs for public. Together with this, B/ Connected Internet Café were
opened
giving
the
latest
state-of-the-art
computer
technology Promotion Each year, Bench executes several multimedia campaigns to promote the season’s leading product or concepts and they are:
A large billboard (50’ x 60’) along a major route like C-5 or EDSA rents for about P200,000 – 300,000 per month.
Bench has many. A 30-second primetime TV commercial on a local network costs about P180,000.
A full-page magazine ad in a monthly glossy, Around P70,000-100,000
Bench image
value
models.
the
In
concept
1988
with
of
celebrity
its
first
endorsers
dedicated
and
Bench
boutique, Bench hired young new actor then by the name of Richard Gomez, as its first image model. As Gomez's fame increased, so did Bench's, paired with increasingly large and beautiful images of Mr Gomez along highways and malls in the Philipines. Other endorsers have included Gomez's wife Lucy Torres, models Marc Nelson and Borgy Manotoc, as well as actors Diether Ocampo and Richard Gutierrez. Besides beautiful young image models, Bench has also pioneered in featuring more mature endorsers, including Ben Cab,
the
artist,
Marixi
Prieto,
the
socialite,
and
Congressman TeddyBoy Locsin. Internationally Chinese supermodel Lu Yan, the runner up
in
Cosmopolitan
World’s
International
Super-Model
Competition held in Paris was selected by Bench to be the image model of Bench in China. In 2003, Asian superstar Jerry Yan became its image model in Asia. Actor-singer Peter
Ho was hired in 2005 and the following year actress-model Qu Ying was hired as the chain's female endorser in China. Pricing Bench is a manufacturer and distributor of casual clothing, accessories and cosmetics. Established in 1987, Bench today is the leader the Philippine in industry. The brand
is
found
in
over
500
boutiques,
concessionaires,
franchise outlets and authorized wholesalers.
The
success
or
Bench
lies
in
its
collection
of
fashionable high quality products and competitive prices. The brand has garnered numerous awards for its innovative and aggressive marketing and advertising promotions. It has also
received
recognition
for
visual
merchandising
and
franchising. The pricing of the Bench Products are depnding n the Franchises , however the franchises fee 1.5 million and it
amounting to P
includes seminars , designs of the
location and all the benefits that they will obtain from the Suyen
Corporation
in
line
of
customers . VI
Financial Data and Projections Expense Distribution
better
services
to
the
Expense Distribution
include direct materials, direct
labor and manufacturing overhead. The Expense Distribution
on 2011 is estimated to be
Php89,166.12. The cost will reach Php 82,894.69 on 2015. Table III-C Production Costs note
2011
2012
2013
2014
2015
Direct Material Perfume
A
9611.25
9611.25
9611.25
9611.25
9611.25
Clothing
B
23283.33
23283.33
23283.33
23283.33
23283.33
Design Paint design
C D
4864.4 6657.14
4864.4 4285.71
4864.4 4285.71
4864.4 4285.71
4864.4 4285.71
Patches Host
E F
120 60
120 60
120 60
120 60
120 60
Thread Fuel Expense
G
300 4800
300 4800
300 4800
300 4800
300 4800
49696.12 13970
47324.69 13970
47324.69 13970
47324.69 13970
47324.69 13970
4900 8600
8600
8600
8600
8600
12000
12000
12000
12000
12000
25500 89166.12
20600 81894.69
20600 81894.69
20600 81894.69
20600 81894.69
Direct Material Cost Direct Labor Manufacturing Overhead Production Suppliesdepreciation Equipment-depreciation Utilities Manufacturing Overhead Cost Production Cost
ing Computation Note A no. of Apparel/12= answer/4 x price 2794/12=233/4x165=9611.25 Note B no. of Apparel /12=answer x price 2794/12=233 x 100=23283.33 Note C
no. of Apparel /12=answer/25 x price 2794/12=233/25 x 520=4864.40 Note D no. of Apparel /12=answer/14x price 2794/12=233/14 x 400=6657.14 Note E no. of Apparel /12=answer/150 x price 2794/12=233/233 x 120=120 Note F no. of Apparel /12=answer/150 x price 2794/12=233/233 x 60=60 Note G no. of Apparel /12=answer/150 x price 2794/12=233/233 x 300=300 Note H no. of Apparel /12=answer x labor Cost/unit 2794/12=233 x 60=13970
VII Implementation Plan Promotion Schedule The promotion schedule of the Bench Corporation under the Suyen Corporation of the Philippines is based on the projected and scheduled promotion of Ben Chan , he is
the
pioneer and over all in charge of the promotion of the Bench
company, he continued to hire local and foreign models to represents the Bench. VIII Evaluation and Control Quality Control The quality of the products that Bench are offered to the people were tested by its concessionaires , first
the
Bench corporation under Ben Chan design the apparel
and
ed to their tailor , not mentioning that there are people
who
chooses
what
kind
of
materials
that
they
emphasize on the apparel. Second Ben Chan hire people who will design and made the apparel and upon ing the taste of Ben Chan it will be ready for production and for distribution to all their retailers and franchise company. Risk Analsyis The Bench
company posses
many
risk in the industry
and among them are:
Sudden rise of raw materials costing him to double the price of their products
There are people who make fake Bench products and sold to the market making their company fall back and be affected