It Essentials Pc Hardware And Software V4.0 1e703v

IT Essentials PC Hardware and Software v4.0

Speaker Name June 2007

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Contents  Description  Features and Benefits  Course Design

 Certification Alignment  Scope and Sequence  Equipment and Training

 Virtual Learning Tools

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Description

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Description  Provides comprehensive overview of computer hardware and software and an introduction to advanced concepts –Describe the internal components of a computer, assemble a computer system

–Install an operating system, and troubleshoot using system tools and diagnostic software –Connect to the Internet and share resources in a network environment

 Integrates virtual learning tools to supplement classroom learning and provide an interactive “hands-on” experience  Intended for students pursuing careers in IT and want practical knowledge of how a computer works  Aligns with –CompTIA A+ certification

–Modules 1-3 of EUCIP IT certification (Europe)

 Approved as “CompTIA Authorized Quality Curriculum”

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Features and Benefits

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PC Hardware and Software v4.0 Features and Benefits  Offers an excellent introduction to the IT industry  Provides interactive exposure to personal computers, hardware, and operating systems  Learn by “doing” – hands-on activities and lab-based learning to become familiar with various hardware and software components and discover best practices in maintenance and safety  Helps develop greater skills and confidence in working with desktop and laptop computers  Prepares students for entry-level IT positions within various environments  New topics covered: –Laptops and portable devices –Wireless connectivity –Security –Safety and environmental issues –Communication skills © 2007 Cisco Systems, Inc. All rights reserved.

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Course Design

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PC Hardware and Software Course Design Update 

Sixteen (16) chapters



Five (5) new chapters on: Laptops and Portable Devices Security Communication Skills



Should prepare students to take: – All exams associated with the new CompTIA A+ certification – Modules 1-3 of the EUCIP IT certification (Europe)

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PC Hardware and Software One course divided into two (2) parts:





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Part 1: Fundamentals

Part 2: Advanced

Chapters 1-10

Chapters 11-16

Core competencies in latest hardware and software technologies

 More hands-on and lab-based

Greater emphasis on:

 Covers all three CompTIA job environment certification exams:

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information security skills

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safety and environmental issues

–

soft skills

–IT Technician (602) –Remote Technician (603) –Bench Technician (604)

Aligns with CompTIA A+ Essentials exam required for all A+ candidates

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 Greater depth with more practical application and troubleshooting

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 Flexibility for instructors to teach based on any or all of the certification exams

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Certification

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Previous CompTIA A+ Certification  Based on 2003 objectives  Two exams: A+ Core Hardware (exam 220-301) A+ OS Technologies (exam 220-302)

 Certification is for life

 Current IT Essentials PC v3.1 course aligned to these objectives

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Previous CompTIA A+ Certification Exams  CompTIA will retire these exams on June 30, 2007  Networking Academy program students will have access to certification exam discount coupons upon graduation from an IT Essentials PC Hardware and Software class  Students must complete both exams successfully by June 30, 2007 in order to be A+ certified under the previous exams  After June 30, 2007, they must complete the 2006 certification exams path

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A+ Certification Exam Update 

New 2006 Objectives exam announced in June 2006

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Different certification paths aimed at different job markets

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New topics on laptops, security, safety and communication and professionalism

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Two exams must still be ed to obtain certification: 1. A+ Essentials (220-601) 2. Any of the three job-skills exams: – 220-602 - IT Technician (Field Service Technician) – 220-603 - Remote (Help Desk Technician) – 220-604 - Depot Technician (Bench Technician)

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A+ Certification Exam Update http://certification.comptia.org/a/New_A.aspx

Most resembles previous 301, 302 exams

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Certification Mapping  Maps to new 60x CompTIA A+ exams  Certified as CompTIA Authorized Quality Curriculum  Aligns with EUCIP IT certification Covers Modules 1-3 covered completely and most of Module 4 http://www.eucip.org/ --> select Products / IT

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Scope & Sequence

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PC Hardware and Software Course Objectives  Define information technology (IT) and describe the components of a personal computer  Protect the student against accidents and injury, protect equipment from damage, protect data from loss, and protect the environment from contamination  Perform a step by step assembly of a desktop computer tower

 Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process  Explain, install, and navigate an operating system; upgrade components based on customer needs and perform preventive maintenance and troubleshooting  Describe, remove, and replace select components of a laptop; upgrade components based on customer needs and perform preventive maintenance and troubleshooting  Describe, remove, and replace select components of a printer/scanner; perform preventive maintenance and troubleshooting  Describe and install a network; upgrade components based on customer needs and perform preventive maintenance and troubleshooting  Perform advanced installation of a desktop computer tower; select components based on customer needs and perform preventive maintenance and troubleshooting  Upgrade security components based on customer needs and perform preventive maintenance and troubleshooting  Apply good communication skills and professional behavior while working with customers © 2007 Cisco Systems, Inc. All rights reserved.

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PC Hardware and Software Course Outline Chapter

PC Hardware and Software

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Introduction to the Personal Computer

2

Safe Lab Procedure and Tool Use

3

Computer Assembly - Step by Step

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Basics of Preventive Maintenance and Troubleshooting

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Fundamental Operating Systems

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Fundamental Laptops & Portable Devices

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Fundamental Printers and Scanners

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Fundamental Networks

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Fundamental Security

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Communication Skills

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Advanced Personal Computers

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Advanced Operating Systems

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Advanced Laptops and Portable Devices

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Advanced Printers and Scanners

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Advanced Networks

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Advanced Security

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Equipment and Training

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PC Hardware and Software v4.0 Lab Equipment Changes  Changes due to: –Changed certification exam objectives

–Increased focus on practical job skills and troubleshooting

 Operating systems covered Microsoft Windows XP Professional Microsoft Windows 2000 Professional

 Increased RAM  Wireless PCI adapter  Wireless router/switch

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Equipment Requirements New/Changes  Hardware: Two 128 MB memory modules (minimum) or two 256 MB memory modules (recommended)

 Software: Microsoft Windows XP Professional (Media CD)

 Additional Items/Resources: One Linksys wireless router/switch or equivalent per two Lab PCs, Linksys model WRT 300N preferred One Wireless PCI network adapter (compatible with the above wireless router/switch) for each Lab PC

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Typical Lab Layout  Lab size of 12-15 students for hands-on lab activities –Recommend ratio of 1 Lab PC per student

 Some lab activities require the student Lab PCs to be connected to a local network  2 instructor workstations –1 connected to Internet to search for and files –Other instructor workstation used for hands-on lab demonstrations

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Instructor Training PC Hardware and Software v4.0  Optional but strongly recommended

Current Instructor New Instructor

 Allowed to create and teach PC Hardware and Software v4.0 classes immediately

 Training is required (in-person or blended)  Instructor Fast Track option available to those with prior subject matter knowledge Eligibility is verified by: •Specific industry certification

•Formal evidence of industry experience •Formal evidence of teaching experience

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Virtual Learning Tools

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Virtual Learning Tools  Designed to: supplement classroom learning provide a virtual “hands-on” experience where real equipment is limited

 Stand-alone tools: Virtual Desktop

Virtual Laptop

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Virtual Laptop Tutorial

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Objectives  Describe the three modes of the Virtual Laptop.  Remove and install laptop components in the Virtual Laptop.  Participate in discussion of various teaching strategies to use with the Virtual Laptop.

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Tutorial

Or click the Skip button to go directly to using Virtual Laptop.

Click on the arrow to view the brief tutorial. © 2007 Cisco Systems, Inc. All rights reserved.

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The Three Modes Step-by-step instructions Learn Mode for removing and installing components

Self-check for understanding Test Mode Information about many laptop features Explore Mode and components © 2007 Cisco Systems, Inc. All rights reserved.

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Learn Mode: Underside Layer

Components in the Underside Layer

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Learn Mode: Show Instructions

For step-by-step instructions

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Antistatic Mat

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Aligning and Installing Components

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Completing a Layer in Learn Mode

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Learn Mode: Top & Sides Layer

PC Card

Optical Drive

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Learn Mode: Docking Station Layer

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Learn Mode: External Cables Layer

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Test Mode

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Explore Mode

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The “Learn More” Option

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Virtual Laptop Demo

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Virtual Laptop Demo  The Virtual Laptop demo can be ed at:



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