Leading Through Change Presentation.ppt 21371m

“Leading Through Change” Alisha Kleiner Creighton Glober Jacob Moore Jared Ruff

Overview John P. Kotter Traits of effective leaders Eight steps to transform you organization Four Mistakes That Lead to Failure

John P. Kotter Professor of Leadership at Harvard School of Business Speaker At Management Meetings Author of six best selling books:

Traits of Effective Leaders Quest for learning Risk takers Open to people and ideas

Eight steps to transform you organization  Establish a sense of urgency  Form a powerful guiding coalition  Create a vision  Communicate the vision  Empower others to act on the vision  Plan for and create short-term wins  Consolidate improvements and produce still more change  Institutionalize new approaches

Establish a Sense of Urgency  Change is urgent and imperative Balance short-term goals with long-term vision Utilize short-term gains as reminders

Establish a Sense of Urgency S.W.O.T. analysis Set the mood Manage time

Form a Powerful Guiding Coalition Create a team to lead change  Engaging the right talent  Guiding the coalition strategically  Working as a team, not just as a collection of individuals

Create a Vision Emotional as opposed to rational Clear intention and attainable Guides decision-making Directs the change effort

Vision, Results, and Sustainable Success High

Unsustainable Success

Sustainable Success

Stagnation

Aborted Vision

RESULTS

Low

Weak

Strong VISION

Communicate the Vision Leaders set an example Various vehicles to communicate new vision

Empower Others to Act On the Vision Eliminate obstacles to change Change structures that undermine the vision Encourage risk-taking activities

Plan for and Create Short-term Wins Plan for tangible goals Establish goals and create improvements Reward employee involvement

Consolidate Improvements and Produce Still More Change Change structures and policies to fit the vision Hire right employees to implement vision Keep things fresh

Institutionalize New Approaches Create a relation between change behaviours and success Implement strategies to ensure leadership development

Four Mistakes That Lead to Failure Writing a memo instead of lighting a fire Talking too much and saying too little Declaring victory before the war is over Looking for villains in all the wrong places

Writing a Memo Instead of Lighting a Fire Managers fail to create the sense of urgency during change Do not just send out a report, have a meeting

Solution  Gather group to identify complacencies  Brainstorm ways to counteract complacencies  Develop action plan to implement ideas

Talking Too Much and Saying Too Little Most leaders under communicate their change in vision by a factor of 10 Use speeches and memos too often Lead by example Leaders must behave consistently with their goals

Solution Lead by example Leaders should behave consistently with their goals

Declaring Victory Before the War Is Over Often with initial success, leaders lose sight of overall objective Forget the difficulty and time it takes to make change

Solution Don’t settle for too little too soon Don’t lose sight of the work that’s left to be done

Looking for Villains In All the Wrong Places The perception that middle-management resists change is unfair Educated workforce-everyone is involved in the change process Biggest obstacles to change are people directly under the CEO

Solution Build a guiding coalition that represents all levels of the organization

Conclusion  John P. Kotter  Traits of Effective Leaders  Eight steps to transform you organization  Four Mistakes that lead to failure

Conclusion  “No organization today - large or small, local or global - is immune to change. To cope with new technological, competitive, and demographic forces, leaders in every sector have sought to fundamentally alter the way their organizations do business.” John P. Kotter