Organisational Structure 5f4f2m
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ORGANISATIONAL STRUCTURE AT
STARBUCKS COFFEE COMPANY By: Keertish Makam Lalith Prasad Kiran Krishna Kasturi
Managing Organisations
Company Profile
American Global Coffee Company.
Founded on March 30, 1971
HQ at Seattle, Washington.
Worlds largest Coffeehouse company with 20,366 outlets in 61 countries.
Sells Hot & Cold Beverages, Snacks, Pastries, etc. 2
Sales & Expansion
By 1986, company had 6 stores in Seattle.
By 1987, outlets opened at Vancouver, British Columbia, and Chicago, Illinois.
By 1989, there were 46 outlets & roasting 9,10,000 Kg of coffee per year.
By 1992(IPO), outlets grew to 140.
By September 1992, 100 times growth in share price. 3
Expansion To New Markets
In 1996, Opened outlet at Tokyo, Japan.
In 1998 , entered UK by acquiring Seattle coffee co. with
83m USD.
In 2002, Switzerland & carried on & on....
4
Organizational Structure At Starbucks
5
Organizational Structure
The typically hierarchical arrangement of lines
of authority, communications, rights and dutie s of an organization.
Organizational
structure
determines
how
the roles, power and responsibilities are assigned, controlled, and coordinated, and how
information
flows
between
the
different levels of management. 6
Types Of Organisation Structure
Traditional Structure Line
Line
& Staff Functional
Divisional Structure Product Market Geographic
Matrix 7
Advantages Of Organisational Structure
Clarity
Growth
Adaptability
Opportunity 8
Organisational Structure At Starbucks
MATRIX Structure
9
Advantages of Matrix Organisational Structure
Customer Satisfaction
Standardization
Regulation
Common Goals
Mutual Adjustment 10
Board Of Directors 1. 2. 3. 4. 5.
6. 7. 8. 9. 10. 11. 12.
Howard Schultz (Chair) William W. Bradley Robert M. Gates Mellody Hobson Kevin R. Johnson Olden Lee Joshua Cooper Ramo James G. Shennan, Jr. Clara Shih Javier G. Teruel Myron E. Ullman, III Craig E. Weatherup (Presiding Independent Director)
11
List Of Committees
Audit and Compliance Committee Javier G. Teruel (Chair) Mellody Hobson (Vice Chair) Kevin R. Johnson Craig E. Weatherup
Compensation and Management Development Committee Kevin R. Johnson (Chair) Myron E. Ullman, III (Vice Chair) Olden Lee
James G. Shennan, Jr. Javier G. Teruel Nominating and Corporate Governance Committee James G. Shennan, Jr. (Chair) William W. Bradley Robert M. Gates Joshua Cooper Ramo Clara Shih Craig E. Weatherup
12
Thank You
13
STARBUCKS COFFEE COMPANY By: Keertish Makam Lalith Prasad Kiran Krishna Kasturi
Managing Organisations
Company Profile
American Global Coffee Company.
Founded on March 30, 1971
HQ at Seattle, Washington.
Worlds largest Coffeehouse company with 20,366 outlets in 61 countries.
Sells Hot & Cold Beverages, Snacks, Pastries, etc. 2
Sales & Expansion
By 1986, company had 6 stores in Seattle.
By 1987, outlets opened at Vancouver, British Columbia, and Chicago, Illinois.
By 1989, there were 46 outlets & roasting 9,10,000 Kg of coffee per year.
By 1992(IPO), outlets grew to 140.
By September 1992, 100 times growth in share price. 3
Expansion To New Markets
In 1996, Opened outlet at Tokyo, Japan.
In 1998 , entered UK by acquiring Seattle coffee co. with
83m USD.
In 2002, Switzerland & carried on & on....
4
Organizational Structure At Starbucks
5
Organizational Structure
The typically hierarchical arrangement of lines
of authority, communications, rights and dutie s of an organization.
Organizational
structure
determines
how
the roles, power and responsibilities are assigned, controlled, and coordinated, and how
information
flows
between
the
different levels of management. 6
Types Of Organisation Structure
Traditional Structure Line
Line
& Staff Functional
Divisional Structure Product Market Geographic
Matrix 7
Advantages Of Organisational Structure
Clarity
Growth
Adaptability
Opportunity 8
Organisational Structure At Starbucks
MATRIX Structure
9
Advantages of Matrix Organisational Structure
Customer Satisfaction
Standardization
Regulation
Common Goals
Mutual Adjustment 10
Board Of Directors 1. 2. 3. 4. 5.
6. 7. 8. 9. 10. 11. 12.
Howard Schultz (Chair) William W. Bradley Robert M. Gates Mellody Hobson Kevin R. Johnson Olden Lee Joshua Cooper Ramo James G. Shennan, Jr. Clara Shih Javier G. Teruel Myron E. Ullman, III Craig E. Weatherup (Presiding Independent Director)
11
List Of Committees
Audit and Compliance Committee Javier G. Teruel (Chair) Mellody Hobson (Vice Chair) Kevin R. Johnson Craig E. Weatherup
Compensation and Management Development Committee Kevin R. Johnson (Chair) Myron E. Ullman, III (Vice Chair) Olden Lee
James G. Shennan, Jr. Javier G. Teruel Nominating and Corporate Governance Committee James G. Shennan, Jr. (Chair) William W. Bradley Robert M. Gates Joshua Cooper Ramo Clara Shih Craig E. Weatherup
12
Thank You
13
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