Real Time Tickets In Sap Sd ne60

Real time tickets in SAP SD Examples of Tickets,

1) Billing Document not released to ing / s determination: To resolve the error, you can analyze determination in the billing document. Process: Go to T.Code: VF02 & Enter Invoice number Next (On the top most strip) go to Environment Next (Select Environment) go to determination Next (In Determination) select Revenue Determination (first option) This will list all the condition types in the Billing document & analyze each condition & check for which G/L s is not determined. Possible errors: 1. VKOA not maintained for required combination Solution: Maintain the combination in VKOA. 2. Assignment of Customer / material not maintained in Customer / Material Master (If maintained in combination in VKOA). Solution: Option 1 (Standard solution): step 1: Cancel Billing Document --> Reverse PGI --> cancel Delivery --> Cancel Sales Order step 2: Maintain Customer master / Material Master correctly. step 3: Recreate sales order --> Delivery --> PGI --> Invoicing. Option 2: Force the Assignment Group of Customer / Material through Debug in change mode of Billing document, which will release Billing Document to ing. ------------------------------------------------------------------------------------------------2) Key not maintained in Pricing Procedure: Impact: This may create ing document, but if condition type, which are to be posted to , but do not have key maintained in pricing procedure, it will not be post the relevant condition type to G/L . FI consultant requires to take corrective action. ------------------------------------------------------------------------------------------------3) Billing Document not being released to ing: In Material Master, there is some link between Profit Centre & MRP Type. If one of it is not maintained, erratically few documents get stuck while releasing Billing Document to ing. Few of course get posted. Solution1: Cancel Billing Document --> Reverse PGI --> Cancel Delivery --> Block the sales Order & Create new sales Cycle all over again after rectifying Material master. Solution 2: (Temporary Solution) In Debug mode in Billing, force the Profit Center in Billing Document with the help of ABAP-er. But ensure Material master is rectified. From FI Side, you require to check that all the G/L has been maintained through T.Code: FS00. G/L being Master data has to be created in each client to through LSMW / SCATT / BDC. In Billing Document in change mode (in the first screen where we enter Billing Document number), on the top most left hand corner, take a dropdown on Billing Document & select Release to ing. Here you can get the under mentioned possible message: 1. G/L not found 2. Cost Element not maintained for G/L . FI consultant requires to take corrective action. -------------------------------------------------------------------------------------------------

4) End not able to create sales order: End is not able to create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING). Possible errors: SP configuration not done for the new plant

Real time SAP SD tickets - part 2 Please find part 1 of this here - Real time SAP SD tickets

1) Issue: Pricing not determined

Possible cause: Customer pricing procedure left blank in customer master --> sales area data --> sales tab

2) Issue: Data not flowing to standard reports

Possible cause: Customer statistic group left blank in customer master --> sales area data --> sales tab

3) Issue: Unable to select Sales Area for Customer Master Creation

Possible cause: Most Probably either sales area is not defined or customization not done for common Sales Org & Common Distribution Channel. To maintain this configuration: SPRO --> Sales & Distribution --> Master Data --> Define Common Distribution Channels / Define Common Divisions

Posted by Sappy Guy at 8:42 PM

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