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Sales Training with NLP- Close Sales, Increase Revenues, Boost Profit
Overview
Select Date Time Country Venue 15/11/2016 9 AM Malaysia Armada PJ 16/11/2016 5 PM 28/11/2016 9 AM INDONESIA JAKARTA 29/11/2016 5 PM 27/2/2017 9 AM INDONESIA JAKARTA 28/2/2017 5 PM
This successful Sales training is a highlypractical workshopstyle designed training to raise the confidence of sales professional to close deals, catapult sales volume, increase revenue and boost profits, through building instant rapport, improving customer's trust and closing sales easier through the secrets of NeuroLinguistics Programming (NLP); a revolutionary study of our how our Thoughts, Emotions and Language Influence Our Success in Life! Learning Outcomes The objective is to instil confidence for the sales team and motivate the Sales professionals to be empowered and motivated. Upon completion of this program, you will be able to: • • • • •
Understand how to communicate with impact Build deep rapport with your customers to inculcate longterm relationship Add a powerful set of listening skills to assist in identify buying signals. Interpret correctly your customers wants, needs and buying patterns Understand how your prospects prefer to be treated through their preferred
communication styles • Negotiate so that the customers feels they are in the satisfied and happy with your services and products • Tackle typical sales rejections and handle difficult customers. Who Must Attend • Sales And Marketing Managers • Sales And marketing executives • Those who want to enhance their selling skills. • Anyone who want to make sales as a career Course Details DAY 1 MODULE 1. THE MOTIVATION TO SUCCEED AS A PROFESSIONAL SALES PROFESSIONAL (HOW TO SURVIVE IN BUYER'S MARKET) • • • •
Find your values in life and align with your career goals Define your Intention before Setting your Goals Deposit 'successes' in your Confidence Bank Model the Best Sales People to Succeed
MODULE 2. CREATING DEEP RAPPORT and LONG-TERM RELATIONSHIP • • • • • •
Apply techniques to create deep rapport Read body language to influence and persuade subtly Develop a credible personality that customers will love Impress through projecting your image as a trustworthy business partner Learn to ‘serve and service’ rather than ‘kill’ for a sale Strategies to seal the deal at the Rapport Building stage
MODULE 3. PROBING FOR THE REAL NEEDS – DID YOU CARE TO FIND OUT EXACTLY WHAT YOUR CLIENTS WANT? • • • • • •
How to sharpen your Questioning skills? What Right Questions to ask to find our client’s needs? Use Probing Question to generate more 'YES'es from clients Differentiate buyer’s real needs and wants Persuade with 10 most influential words that drive people to decide and commit Strategies to seal the deal at the Probing stage
MODULE 4. REFINING YOUR INFLUENCING SKILLS TO HELP CUSTOMERS CLAMOUR OVER WHAT YOU SELL • Distinguish features, benefits and advantages • Define the Real Benefit that sets you apart from even your strongest competitors • Close the deal at the Influencing Stage
MODULE 5: MATCH YOUR SALES STRATEGY TO YOUR PROSPECT'S BUYING STRATEGY TO STRIKE A DEAL • Understanding Reality Vs Fantasy In Sales • “In Their Shoes” Mind Framing • U Win I Win MindFraming Day 2 MODULE 6. HANDLING OBJECTIONS & SEAL THE DEAL – DROWSE THE ‘FIRE’ and IGNITE INTERESTS • • • • •
Understand the psychology of objections and the underlying reason to them (There's no FAILURE, only ) Eliminate objections during the createrapport phase Handle objection in price, time, interest and resources artfully Analyze what’s behind customers’ words and how to get to the real truth behind every objection! • How to read ‘buying’ signals and close the deal MODULE 7. UNDERSTAND PERSONALITIES IN NEGOTIATION • Recognize your strengths and weaknesses as a negotiator Do you have a BATNA? • Relate to different types of buyer's personalities and offer according to their reaction. • Slip Yourself away from a Win/Lose negotiation Do you only selling once to the buyer? Do you want to Lose? Do you want your customer to feel they are on a losing end? • Develop a Win/Win style to create longterm relationshipGetting buyers to come back to you even after a decade! Methodology In this Experiential program, we adopt a coaching and facilitative approach through interactive workshops, selfassessments, group activities and simulations. It is very important to engage the participants in reviewing their own outcome and so the activities are designed to illustrate key issues that the participants are facing in Selling. The entire programme is a highly interactive. This will ensure the entire group has ample opportunity to learn and absorb the lessons with lots of activities and reviews to encourage application and integration of the appropriate values. • • • •
NLP Coaching Strategies Interactive Presentations Powerful and Engaging Simulations or Processes Debriefing –participants discuss what occurred for them during the simulations.
Course Leader MR SYAHMAN
B (Hons) Econs – Finance UPM Certified Professional Trainer (T) HRDF Accredited Trainer Certified NLP Practitioner by American Board of Neuro Linguistic Programming (ABNLP)
Certified NLP Coach by ABNLP Certified in Time Line Therapy™ Syahman comes with his unique Professional and Phenomenal Training experience of 9 years. His experience and expertise in training comes from his time in the financial industry which groomed him to become a phenomenal trainer he is now. His ability to handle numerous topics in sales and marketing, leadership, financial planning, talent management, human resource, motivation, office management, communication, team building and istration is his strength. His unique method in training is well received and recognised by his clients. To date he has trained more than 5000 people with his Phenomenal “Character and Personality” Methodology. He is known as a versatile and entertaining trainer as he believes entertaining training will enhance the result gained from each session. Throughout his professional training career for the past 9 year, he utilizes his uniquely and personally created methods called The S.H.A.R.E. & H.I.G.H. CONCEPT, The S.I.M.P.L.E. IDEOLOGY, T.F.H. TRAINING METHODOLOGY and PHENOMENOL O.O.T.B. He utilizes the Paper & RecycleBased Training methodology which is uniquely rare to only a few Trainers in the country. The S.H.A.R.E & H.I.G.H concept has been regarded as “phenomenal breakthrough” by his clients and participants. The method is a combination of ideas and methodology in which people may apply right away after every session. This is a very powerful tool that emphasises on the strength of each individual, and not their weaknesses. He was born and raised in a family of educator. Hail from Ipoh, he started of his career in broadcasting with ASTRO after completing his studies. From a modest post of a , he made his way up the ladder and was appointed as a Presentation Director in less than 1 year. Among phenomenal project under his belt during his time there is Akademi Fantasia 1, 2 and 3, El Classico and many more. His role as a Presentation director in airing live telecasts required him to always to make crucial call and tough decision making as to ensure the smoothness of the events. This grueling role sharpen his Decision, Leadership, Creativity and People Management Skills. In 2005, the opportunity for him to make a new leap in his career come calling. Leaving ASTRO was among the toughest call. As a person, he was known as a person who always ready to take and face new challenges. He ed one of the country’s top financial institution as a Unit Trust Consultant and never look back. Steadily he rose to the occasion in 2009 when he was appointed as Agency Manager (AM) with huge numbers of associates in which he trained and develop under his wing. He won numerous awards in sales and leadership during his time there. His ion to train and adding values to others people’s life is the keystone that keeps him going strongly. He was awarded the Certified Associate Master Trainer (AMT) title from Dr Lawrence Walter Ng Train The Trainer’s Academy in 2007 in recognition of his hard work and dedication in ensuring the people around him will always receive high quality training and education. Here’s a list of clients whom Syahman has served: JABATAN IMIGRESEN MALAYSIA (SELANGOR) HONDA MALAYSIA
MAYBANK ALRAJHI BANK MALAYSIA AIRPORT HOLDING BERHAD (MAHB) E & E GLOBAL INTERNATIONAL DEWAB BAHASA DAN PUSTAKA MALAYSIA (DBP) LEMBAGA PERLESENAN INDUSTRI PEMBINAAN MALAYSIA (CIDB) MALAYSIAN TECHNOLOGY DEVELOPMENT CORPORATION (MTDC) LEMBAGA HASIL DALAM NEGERI (LHDN) UNIVERSITI ISLAM ANTARABANGSA MALAYSIA (UIAM) PERTUBUHAN BERITA NASIONAL MALAYSIA (BERNAMA) MAJLIS AMANAH RAKYAT (MARA) SURUHANJAYA PERKHIDMATAN PELAJARAN (SPP) KEMENTERIAN PELANCONGAN MALAYSIA (SELANGOR) PERBADANAN DEPOSIT INSURANS MALAYSIA (PIDM) KEMENTERIAN PENGAJIAN TINGGI MALAYSIA (KPTM) PUSAT PERUBATAN UNIVERSITI MALAYA (PPUM) PELABURAN HARTANAH BERHAD (PHB) FELCRA BERHAD FELDA PRODATA SDN BHD FELDA TRANSPORT SDN BHD
(MELAKA) NAZAKIA GROUP TALENTCORP MALAYSIA JOBHUNT MALAYSIA SDN BHD SUNWAY UNIVERSITY COLLEGE UNIVERSITI SELANGOR (UNISEL) TAJ INTERNATIONAL COLLEGE ERICAN COLLEGE INSTITUT LATIHAN KEMAHIRAN MARA (ILKM) INSTITUT KEMAHIRAN MARA LUMUT INSTITUT KEMAHIRAN MARA JASIN ASTRO RADIO TELEVISYEN MALAYSIA (RTM) AGENSI ANTI DADAH KEBANGSAAN (AADK) PERBADANAN STADIUM MALAYSIA JABATAN PERPADUAN NEGARA DAN INTEGRASI NASIONAL (JPNIN) PAHANG BAHAGIAN PENGURUSAN HARTANAH (BPH) TOURISM MALAYSIA KOLEJ POLITEKNIK MARA (KPTM) HOSPITAL TUANKU JA’AFAR NEGERI SEMBILAN JABATAN KESIHATAN NEGERI SEMBILAN (BAHAGIAN PERGIGIAN) MMC GAMUDA KVMRT (T) SDN BHD PROLINTAS GROUP OF COMPANIES HOLDINGS MAKTAB RENDAH SAINS MARA (MRSM) SANDAKAN
MAKTAB RENDAH SAINS MARA PASIR SALAK DEWAN BANDARAYA KUALA LUMPUR (DBKL) MAJLIS PERDANDARAN NILAI (MPN) MAJLIS DAERAH KUALA LANGAT (MDKL) ENCORP THE STRAND MALL ASIA MEDIA SALES AGENCIES UNDER CIMB PRINCIPAL SDN BHD SBB MUTUAL BERHAD MAJLIS AGAMA ISLAM NEGERI SEMBILAN (MAINS) YAYASAN BUDI PENYAYANG IKATAN SETIAKAWAN WARTAWAN MALAYSIA INDONESIA (ISWAMI) A. SCHULMAN PLASTICS (M) SDN. BHD. TM KAY FERTILIZERS (M) SDN. BHD. PERMINTEX SANKO TECHNOLOGIES (M) SDN. BHD. MULTITRANS SDN BHD D’PULZE CYBERJAYA KLUCH COURIER AND SERVICES SDN BHD KUM HOI ENGINEERING SDN BHD
MEMBER OF : • American Board Of Neuro Linguistic Programming (ABNLP) • Malaysia Institute of Management ( MIM ) • Federation of Investment Managers Malaysia (FIMM)
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Malaysia Insurance Institute ( MII ) ESQ 165 ( Angkatan ke 30 ) Million Dollar Producer Association ( MDP ) Lead Trainer For Graduate Employability Management Scheme (GEMS 2.0) Trainer For Skim Latihan 1 Malaysia (SL1M
To Syahman for any speaking, training and consultancy engagements, please feel free to
[email protected] Testimonies
“At first, I thought it is another product training as usual. During the course, I learned about the effect of mindset and NLP on improving our selling skills. I feel excited and feel want to apply. It is a very interesting training to attend.” – C H Choo, Sales Consultant,Tenaga Setia Resoures Sdn Bhd “This is the course that I have been looking for long ago and I’m in bliss to have come to this training. In the beginning, I felt a little reluctant and reserved. After the course, , I’m so happy because I learned many new skills to close more sales. Now, I feel recharged and refreshed. During the course, I learned how to use alpha, V.A.K.Ad as well as pacing and leading skills. I enjoyed this training very much.” – Liew Foon Keen, Sales Advisor – Tian Siang Auto Care Sdn Bhd “Helps me to plan how to create another breakthrough in sales after being the top achiever in Indonesia.” Eka Winarto PT Bank Negara Indonesia, (PERSERO)
Investment Normal fee • Sign up 1 pax • Pay before course starts • MYR 2,780.00 • USD 650.00 Early Bird • Sign up 1 pax • Pay 14 days before course starts • MYR 2,180.00 • USD 500.00 Group Fee • Sign up 3 pax or more • Pay 14 days before course starts • MYR 2,080.00 • USD 480.00
(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)
Certificate Upon successful completion of this program, you will receive a Certificate of Achievement. Certificates are distributed on the final day of the program. Payment mode: 1. ONLINE PAYMENT by Credit card: You can opt to and pay online with our latest payment integration system through our website. 2. BANK IN CHEQUE Bank in and then scan the Bankin slip and email to us before the course commence to confirm your seat. Courier your cheque payment to our Finance HQ. *Note that we DO NOT take any payments during the event. 3. BANK IN CASH: You can also pay by cash through bankin our company bank . 4. Telegraphic Transfer You can also opt to use GIRO or telegraphic transfer of payment via international banks.