329565 Technical Training Pc 344x

Global Training – The finest automotive learning.

Training Program Worldwide Technical Training PC

TECHNICAL TRAINING PC

6

Overall Vehicle - Market Launches 2011

6

T0113F • enger Cars • Market Launch of the SLS Roadster (R197) • Go

6


7

T0483E • enger Cars • Market Launch of the A-Class (W176) • e-Training • Go 7 T0485F • enger Cars • Market Launch of the A-Class (W176) • Go 8 T0484E • enger Cars • Market Launch of the A-Class (W176) • AKUBIS® direct Special Broadcast Final Test • Go 9 T0486E • enger Cars • Market Launch of the CLS Shooting Brake (X218) • AKUBIS® direct Special Broadcast Final Test • Go 10 T0114F • enger Cars • Market Launch of the E-Class HYBRID (W212) with OM651 (ECE) • Go 11 T0487F • enger Cars • Market Launch of the G-Class (G463) • Go 12 T0496E • enger Cars • Market Launch of the G-Class (G463) • AKUBIS® direct special Final Test • Go 13 T0488E • enger Cars • Market Launch of the GL-Class (X166) • AKUBIS® direct Special Broadcast Final Test • Go 14 T0499F • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • Go 15 T0498E • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • AKUBIS® direct Special Broadcast Final Test • Go 16 T0497E • enger Cars • GLK Facelift (X204) • AKUBIS® direct special • Final Test • Go 17 Overall Vehicle - Service24h

18

T0459F • enger Cars • Current Technology for Specialists in Service 24h • Advanced Training • Run

18

Overall Vehicle - Fundamentals

19

T0177F • enger Cars • Star Diagnosis • Level I • Go T0178F • enger Cars • Star Diagnosis • Level II • Run T0290F • enger Cars, Trucks, Vans • Gaseous Fuel Vehicles • Certificate of Competence • Go T0073E • enger Cars • Fundamentals of the C-Class (W204, S204, and X204) • e-Training • Go T0208F • enger Cars, Trucks, Vans, smart • Fundamentals of Automotive Engineering • Go T0213F • enger Cars • Mercedes-Benz Product Technology Maintenance/Service • Go T0219F • enger Cars • Electrical System • Level I • Go T0220F • enger Cars • Electrical System • Level II • Go T0221F • enger Cars • Electrical System • Level III • Go T0136F • enger Cars, Trucks, Vans • Chassis • Go T0265F • enger Cars, Trucks, Vans • Drive • Go T0297F • enger Cars, Trucks, Vans • Mechanical engine components • Go T0050E • enger Cars • Fundamental Knowledge of the E-Class (W/S 212, C/A 207) • e-Training • Go T0048E • enger Cars • Fundamentals of the S-Class • Basic Qualification • e-Training • Go T0298F • enger Cars, Trucks, Vans • Engine Combustion • Go T0299F • enger Cars, Trucks, Vans • Mechanics, Hydraulics and Pneumatics • Go T0446F • enger Cars • Complex Diagnosis and Troubleshooting with the SDScan Diagnostic Tool • Fly

19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35

Stand 12/2011

2

Overall Vehicle - On-board Electrical System, Bus System

36

T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go T0445E • enger Cars • Fundamentals of SDconnect with On-Board Electrical and Bus Systems • e-Training • Go T0514F • enger Cars • On-Board Electrical and Bus Systems • Run T0070E • enger Cars • Fundamentals of Diagnosing with "SDscan" • e-Training • Run T0227F • enger Cars • Diagnosis and troubleshooting with "SDScan" • Run

36 37 38 39 40

Overall Vehicle - Workshop Management and Service Advisors

41

T0353F • enger Cars • Technology for Service Advisors and Workshop Directors • New features/modifications • Run T0352F • enger Cars • Service Reception Interview with Focus on Technical Diagnosis • For Service Advisors and Workshop Directors • Run T0444F • enger Cars • Comfort and Telecommunications Systems and Accessories • Current Operation Issues for Service Advisors and Workshop Directors • Run

41 42 43

Overall Vehicle - Diagnosis Technicians

44

T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run T0084E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • e-Training • Go T0025F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • Run T0088E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M273 + OM642 • e-Training • Go T0104E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • e-Training • Go T0024F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • Run T0087E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Chassis • e-Training • Go T0027F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Suspension • Run T0007F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Test • Go T0465F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • A-Class and E-Class Hybrid • Further Training • Fly T0010F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • B, SL and ML-Class • Further Training • Fly

44

Stand 12/2011

45 46 47 48 49 50 51 52 53 54 55

3

Drive Train

56

T0103E • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor Vehicles – Awareness • e-Training • Go T0001F • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for Motor Vehicles • Go T0081E • enger Cars • Current CDI Engines • e-Training • Go T0324F • enger Cars • Current CDI Engines • Run T0477F • enger Cars • Diagnosis of Diesel Engines • Fly T0080E • enger Cars • Current Gasoline Engines • e-Training • Go T0473F • enger Cars • Current Gasoline Engines • M271EVO and M272DE • Run T0493E • enger Cars • Engine OM607 in the New A-Class (BR 176) • e-Training • Run T0474F • enger Cars • Engine OM607 in the New A-Class (W176) • Run T0106E • enger Cars • Engine M270 in the New B-Class (W246) • e-Training • Run T0494F • enger Cars • Engines M270 and OM651Transverse in the New B-Class (BR 246) • Run T0475F • enger Cars • Engine M274 in the C-Class (BR 204) • Run T0476F • enger Cars • Diagnosis of 6/8-Cylinder Gasoline Engines M276/M278 • Fly T0508F • enger Cars • Gasoline and Diesel Engines • Exchange of Experience, New Features and Modifications • Fly T0492E • enger Cars • Gaseous Fuel Engines M271 CNG and M266 CNG • e-Initial Test • Go T0259F • enger Cars • Continuously Variable Automatic Transmission CVT (722.8) • Diagnosis, Repair • Run T0346F • enger Cars • Manual Transmissions • Diagnosis, Repair • Run T0478F • enger Cars • Manual Transmission FSG310 for the New B-Class (W246) • Diagnosis and Repair • Run T0100E • enger Cars • Automatic Transmission (724.0) in the New B-Class (W246) • e-Training • Run T0491F • enger Cars • Automatic Transmission (724.0-7G-DCT) in the New B-Class (BR 246) • Run T0489F • enger Cars • AMG Powertrain Diagnosis • Engines M152, M157 and M279 • Fly T0490F • enger Cars • HYBRID P2 with NAT2-FE in the E-Class (BR 212) • Diagnosis, Repair • Run

74 75 76 77 78

Chassis and Active Safety

79

T0036E • enger Cars • Suspension Systems • e-Test • Run T0258F • enger Cars • Suspension Systems • Diagnosis, Repair • Run T0076E • enger Cars • Brake Control and Active Driving Assistance Systems • e-Training • Run T0342F • enger Cars • Brake Control, Suspension and Active Driving Assistance Systems • New Features and Modifications • Fly T0307F • enger Cars, smart • Vehicle Alignment • Run

79 80 81

Stand 12/2011

4

56 57 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73

82 83

Comfort/Convenience and ive Safety Systems

84

T0092E • enger Cars, Trucks, Vans • Air Conditioning Systems Basic Training • e-Training • Go T0074E • enger Cars • Fundamentals of Diagnosing Comfort and Climate Control Systems • e-Training • Run T0356F • enger Cars • Diagnosis of Comfort and Climate Control Systems • Fly T0447F • enger Cars • Diagnosis of Comfort and Climate Control Systems • Fly T0448F • enger Cars • Air Conditioning Systems and Auxiliary Heaters • Emphasis on the New R1234yf Refrigerant • Run T0357F • enger Cars • Air Conditioning Systems, Heaters, Auxiliary Heaters • Run T0274F • enger Cars • ive Restraint, Knee, Airbag and Safety Systems • Run T0452F • enger Cars • Current Drive Authorization and Locking Systems • Emphasis on the New DAS 4 • Run T0454F • enger Cars • New Drive Authorization System DAS 4 • Key Programming • Run T0226F • enger Cars • Drive Authorization System DAS 3 • Key Programming • Run T0450E • enger Cars • Fundamental Knowledge of Soft Top Systems • SL, SLK and E-Class (R231/R172/A207) • e-Training • Go T0449F • enger Cars • Repair and Adjustment Operations for Soft Top Systems • SL, SLK and E-Class (R231/R172/A207) • Run T0451F • enger Cars • Diagnosis of Soft Top Systems • Emphasis on the New R231, SLK and E-Class Cabriolet • Fly T0281F • enger Cars • Diagnosis of Soft Top Systems • Focus on R172, A207, SL (R230) • Fly T0453F • enger Cars • Diagnosis of Body Noises and Leaks • Emphasis on the SLK, E-Class Cabriolet and New SL (R231) • Fly

84

Telecommunications

85 86 87 88 89 90 91 92 93 94 95 96 97 98 99

T0456F • enger Cars • Telematics Platforms and Systems • Go T0097E • enger Cars • Diagnosis of Telematics Systems • Fundamentals • e-Training • Run T0464F • enger Cars • Telecommunications • Emphasis on the New M and B-Class • New Features/Modifications • Run T0455F • enger Cars • Diagnosis of the New NTG 4.5 and Current Telematics Systems • Emphasis on the M, B and SL-Class • Fly

102

Bodywork

103

T0274F • enger Cars • ive Restraint, Knee, Airbag and Safety Systems • Run T0276F • enger Cars, Vans • Small Repairs • Cosmetic Repairs and Repairs of Minor Damage • Go T0461F • enger Cars • ing Techniques for Current Model Series • Emphasis on the R231 • Run T0457F • enger Cars • Accident Repair and Equipment for the New B-Class W246, MFA • Run T0374F • enger Cars • Accident Repair and Equipment • C, GLK, E and S-Class • Run T0556F • enger Cars • Accident Repair and Equipment • M-Class • Run T0466F • enger Cars • Accident Repair for the New SL-Class (R231) • Fly T0376F • enger Cars • Accident Repair and Equipment • SLK and CLS-Class • Run T0458E • enger Cars • Fundamentals of Body Accident Repair • e-Training • Go T0462F • enger Cars • Assessment of Current Body Shell Complaints • Run T0365F • enger Cars • Aluminum Welding 1 • Run T0463F • enger Cars • Aluminum Welding 2 • Fly T0518F • enger Cars • Aluminum Welding • Work Sample 2 • Fly T0471F • enger Cars • Interior and Exterior Equipment for the New SL-Class (R231) • Fly

103 104 105 106 107 108 109 110 111 112 113 114 115 116

Stand 12/2011

99 100 101

5

Chapter

Technical Training PC

Department


Title

T0113F • enger Cars • Market Launch of the SLS Roadster (R197) • Go

Course Number

T0113F-AA

Target group

System Technician

Objectives

The participant can > Name the essential modifications and changes to the R197 in comparison with C197 > Name the repair scope of the soft top > Describe the potential repair and adjustment operations on the doors

Contents

> New features and modifications compared to C197 > Soft top, soft top operation and soft top control > Doors, adjustment operations, removal and installation

Training Depth

Go

Duration

1 day (per 8 hours)

Stand 12/2011

Method

Theorie 100%

6

Chapter


Department


Title

T0483E • enger Cars • Market Launch of the A-Class (W176) • e-Training • Go

Course Number

T0483E-AA

Target group

System Technician

Objectives

The participant can > Describe the special features of the new engines > Describe the demands placed by the target group on the new A-Class > List the key equipment features > Describe the repair concept for the new A-Class > Describe the control and display concept for the new A-Class > Name the assistance systems in the new A-Class

Contents

> > > > > > > >

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

New OM 607 diesel engine New M 282 gasoline engine New platform strategy: "New Generation Compact Car" Equipment overview Materials overview and vehicle shell structure Control and display concept Assistance systems in the new A-Class The target customer group for the new A-Class Method

Theorie 100%

7

Chapter


Department


Title

T0485F • enger Cars • Market Launch of the A-Class (W176) • Go

Course Number

T0485F-AA

Target group

System Technician

Objectives

The participant can > Name the major assemblies in the new A-Class > Describe the repair concept for the engines and transmissions > Perform initial repair and diagnostic work > List the key equipment features > Describe the control and display concept for the new A-Class > Operate the assistance systems in the new A-Class

Contents

> > > > > > >

Mandatory prerequisite

T0483E • enger Cars • Market Launch of the A-Class (W176) • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Duration

1 day (per 8 hours)

Stand 12/2011

New platform strategy: "New Generation Compact Car" Equipment overview Control and display concept Assistance systems in the new A-Class Repair concept for engines and transmissions Service packages for the new A-Class Overview of engines and transmissions

Method

Theorie 30%, Practice70%

8

Chapter


Department


Title

T0484E • enger Cars • Market Launch of the A-Class (W176) • AKUBIS® direct Special Broadcast Final Test • Go

Course Number

T0484E-AA

Target group

Service Advisor

Objectives

The participant can > Name the major assemblies in the new A-Class > Describe the demands placed by the target group on the new A-Class > List the key equipment features > Describe the control and display concept for the new A-Class > Name the assistance systems in the new A-Class > Name the service products for the new A-Class

Contents

> > > > > > >


T0483E • enger Cars • Market Launch of the A-Class (W176) • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

New platform strategy: "New Generation Compact Car" Equipment overview Control and display concept Assistance systems in the new A-Class The target customer group for the new A-Class Service packages for the new A-Class Overview of engines and transmissions

Method

Theorie 100%

9

Chapter


Department


Title

T0486E • enger Cars • Market Launch of the CLS Shooting Brake (X218) • AKUBIS® direct Special Broadcast Final Test • Go

Course Number

T0486E-AA

Target group

Service Advisor

Objectives

The participant can > Name the most important new features in the CLS Shooting Brake > Describe the changes in the CLS Shooting Brake compared to the CLS Coupe > Describe the different equipment variants for the CLS Shooting Brake

Contents

> New features and modifications compared to the CLS (C218) > Overview of body changes on the CLS Shooting Brake > Equipment packages for the CLS Shooting Brake

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

Method

Theorie 100%

10

Chapter


Department


Title

T0114F • enger Cars • Market Launch of the E-Class HYBRID (W212) with OM651 (ECE) • Go

Course Number

T0114F-AA

Target group

System Technician

Objectives

The participant can > Describe the hybrid functions in the E-Class > Describe the repair scope for the OM 651 HYBRID > Describe the repair scope for the transmission > Remove the voltage from the vehicle > Use special tools for repairs > Carry out repair work according to the manufacturer's specifications

Contents

Procedures for repair work: > Engine OM 651 HYBRID > Transmission P2 NAT2-FE+ > Hybrid functions in the E-Class > Repair scope on the transmission > Removing voltage from hybrid system > Special tools for hybrid system, application and scope > Interlock behavior and vehicle safety > Maintenance scopes for transmission and engine > Special considerations for the ECO start/stop function


T0001F • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for Motor Vehicles • Go T0103E • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor Vehicles – Awareness • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Note

IMPORTANT! Persons with electronic implants (e.g. pacemakers) are not permitted to work on high-voltage systems. They may not do any practical work on the HV system during training and are not HV-certified after the conclusion of training.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


11

Chapter


Department


Title

T0487F • enger Cars • Market Launch of the G-Class (G463) • Go

Course Number

T0487F-AA

Target group

System Technician

Objectives

The participant can > Describe the new features and modifications compared to the predecessor model > Operate and repair the assistance systems in the G-Model > Operate the telematics generation NTG4.5 in the G-Model > Describe the basic function of the systems offered in the G-Model > Perform relevant repair and diagnostic operations

Contents

> > > > > >


T0496E • enger Cars • G-Class Facelift (BR 463) • AKUBIS® direct Special Broadcast Final Test • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Duration

2,0 days (per 8 hours)

Stand 12/2011

Equipment packages in the facelifted G-Class (BR 463) Overview of major assemblies New features and modifications brought by the facelift The telematics generation NTG4.5 in model series 463 New assistance systems in model series 463 Basic functions of the key off-road systems

Method


12

Chapter


Department


Title

T0496E • enger Cars • Market Launch of the G-Class (G463) • AKUBIS® direct special Final Test • Go

Course Number

T0496E-AA

Target group

Service Advisor

Objectives

The participant can > Describe the new features and modifications compared to the predecessor model > Name the assistance systems in the G-Model > Describe the telematics generation NTG4.5 in the G-Model > Explain the basic function of the systems offered in the G-Model

Contents

> > > > > >

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

Equipment packages in the facelifted G-Class (BR 463) Overview of major assemblies New features and modifications brought by the facelift Telematics generation NTG4.5 in model series 463 New assistance systems in model series 463 Basic functions of the key off-road systems Method

Theorie 100%

13

Chapter


Department


Title

T0488E • enger Cars • Market Launch of the GL-Class (X166) • AKUBIS® direct Special Broadcast Final Test • Go

Course Number

T0488E-AA

Target group

Service Advisor

Objectives

The participant can: > Name the new features in the GL-Class introduced since the predecessor model series > Describe what is included in the off-road vehicle package > Describe the basic operation of the off-road functions > Describe the equipment packages for the new GL-Class > Describe the new features in the 4MATIC in the GL-Class

Contents

> > > > > >

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

New features and modifications since the predecessor model New off-road package in the GL-Class Equipment packages for the GL-Class New service products in the GL-Class New features and modifications in the 4MATIC variant of the GL-Class Overview of major assemblies Method

Theorie 100%

14

Chapter


Department


Title

T0499F • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • Go

Course Number

T0499F-AA

Target group

System Technician

Objectives

The participant can > Perform the procedures for removing voltage from the vehicle > Describe the basic hybrid functions in the ML 300 BlueTEC > Perform initial repair and diagnostic work on the vehicle > Use relevant special tools in accordance with manufacturer's specifications

Contents

> New features and modifications in the engine and transmission > Removing voltage from vehicle > Basic hybrid functions


T0498E • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • AKUBIS® direct Special Broadcast Final Test • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Duration

1 day (per 8 hours)

Stand 12/2011

Method


15

Chapter


Department


Title

T0498E • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • AKUBIS® direct Special Broadcast Final Test • Go

Course Number

T0498E-AA

Target group

Service Advisor

Objectives

The participant can > Describe the procedures for removing voltage from the vehicle > Explain the basic hybrid functions in the ML 300 BlueTEC > Name the repair and diagnostic scopes > Name the relevant special tools

Contents

> New features and modifications in the engine and transmission > Removing voltage from vehicle > Basic hybrid functions


T0103E • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor Vehicles – Awareness • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

Method

Theorie 100%

16

Chapter


Department


Title

T0497E • enger Cars • GLK Facelift (X204) • AKUBIS® direct special • Final Test • Go

Course Number

T0497E-AA

Target group

Service Advisor

Objectives

The participant can > Describe the new features and modifications in the facelifted GLK > Describe the telematics generation NTG 4.5 and its innovations in the GLK > Describe the innovations in the AGILITY CONTROL suspension in the GLK > Describe the function of the electric steering system in the GLK

Contents

> > > > >

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

New features and modifications since market launch Active assistance systems The telematics generation NTG 4.5 in the GLK Innovations in the AGILITY CONTROL suspension The electric steering system in the GLK Method

Theorie 100%

17

Chapter


Department

Overall Vehicle - Service24h

Title

T0459F • enger Cars • Current Technology for Specialists in Service 24h • Advanced Training • Run

Course Number

T0459F-AA

Target group

System Technician

Objectives

The participant can > Implement technical innovations plus tips and tricks for solutions at the breakdown location > Adjust to specific conditions at the breakdown location > Implement specific repair solutions > Ensure the service quality in Service24h via professional work and commitment > Act independently during a Service24h job and make entrepreneurial decisions > Depending on the situation, communicate with the customer and find customeroriented solutions to problems

Contents

> Service24h-relevant new features/modifications in the current model series > Special considerations of on-site work

Training Depth

Run

Duration


Stand 12/2011

Method


18

Chapter


Department


Title

T0177F • enger Cars • Star Diagnosis • Level I • Go

Course Number

T0177F-AA

Target group

Maintenance Technician

Objectives

The participant can > Operate Star Diagnosis, including the individual components of the hardware and software > Independently implement the regular updates according to requirements > Use Star Diagnosis on Mercedes-Benz vehicles for simple tests, control unit programming, reading out fault memory and troubleshooting > Derive accurate diagnoses and conduct troubleshooting

Contents

> Individual Star Diagnosis components, hardware design > The interface and basics of the software used > Update process and procedures > Using the individual software programs HHT WIN (for "old" vehicles), Diagnosis Assistance System (DAS), Workshop Information System (WIS), Hermann Measurement Technology (HMS 990), StarUtilities and SD-Media > Practical application of Star Diagnosis for carrying out simple troubleshooting on current Mercedes-Benz enger car model series

Optional prerequisite

Attendance of training course "T0219F • enger Cars • Electrical System • Level I • Go" or equivalent knowledge.

Training Depth

Go

Duration


Stand 12/2011

Method


19

Chapter


Department


Title

T0178F • enger Cars • Star Diagnosis • Level II • Run

Course Number

T0178F-AA

Target group

System Technician

Objectives

The participant can > Implement possible solutions to current application problems > Implement the basic procedure for troubleshooting and diagnosis of Mercedes-Benz enger cars using the level model > Use Star Diagnosis individual programs for targeted troubleshooting/diagnosis > Efficiently use and proficiently handle HMS 990 Measurement Technology (particularly the universal oscilloscope) to check electrical components, sensors, actuators

Contents

> Exchange of experience and comparison of knowledge participants have gained in the practical use of Star Diagnosis, including all individual components > Effective use of Star Diagnosis programs for a targeted diagnosis of the electrical systems in the current Mercedes-Benz enger car model series > Operation and use of Hermann Measurement Technology (HMS 990) - in particular the use of the universal oscilloscope - on electric components and systems > Basic approach during troubleshooting/diagnosis


The participant has completed basic training course "T0177F • enger Cars • Star Diagnosis • Level I • Go" and "T0220F • enger Cars • Electrical System • Level II • Go" or has equivalent knowledge of enger car electrical systems.


T0177F • enger Cars • Star Diagnosis • Level I • Go T0220F • enger Cars • Electrical System • Level II • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

The content of this training is a part of cross-system competence training for repair technicians (system technicians).

Duration


Stand 12/2011

Method


20

Chapter


Department


Title

T0290F • enger Cars, Trucks, Vans • Gaseous Fuel Vehicles • Certificate of Competence • Go

Course Number

T0290F-AA

Target group

System Technician Powertrain

Objectives

The participant > Knows the basic components, the design and function of mono- and bivalent gas systems and gas engines in Mercedes-Benz vehicles > Can implement safety precautions important for working on the gas systems of these vehicles > Can apply the legal requirements in practice > Can test for leaks in the system > Is able to perform repair work on vehicles with gaseous fuel engines

Contents

> Differences between natural gas and liquefied petroleum gas, risk potential > Product overview of Mercedes-Benz vehicles with gaseous fuel engines > Legal basis and regulations > Information on protective equipment/accident prevention > Design of various monovalent and bivalent gas systems > Measures to be taken prior to performing repairs on gas systems > Practical section, definition and function of components and performance of a leak test


Basic knowledge of engine technology, ignitions, and mixture formation

Training Depth

Go

Note

This training course will conclude with a final test. On successful completion, the participant receives a certificate that certifies the qualification/professional competence required by work safety and accident prevention regulations.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


21

Chapter


Department


Title

T0073E • enger Cars • Fundamentals of the C-Class (W204, S204, and X204) • eTraining • Go

Course Number

T0073E-AA

Target group

System Technician

Objectives

The participant can > Name the innovations in model series 204 > Name the differences among the variants W204, S204, and X204 > Communicate the advantages and features of model series 204 in a customer-friendly manner

Contents

Innovations and features in the W204 > AKUBIS Special Broadcast on the S204 > Innovations on the X204 > Operation of the individual systems as well as overview of the design and function of the technical innovations, such as: - New Telematics Generation NTG4 - Bluetooth telephone connectivity - Hierarchical bus system LIN networking - Intelligent battery sensor IBS - Intelligent lighting system ILS - PRE-SAFE with knee airbag

Training Depth

Go

Note

The e-training is a summary of the basic information on the different variants within model series 204. It is intended to provide new employees and trainees with the opportunity to obtain fundamental information on model series 204. The acquired knowledge will be checked by means of a final test.

Duration

5,0 hours

Stand 12/2011

Method


22

Chapter


Department


Title

T0208F • enger Cars, Trucks, Vans, smart • Fundamentals of Automotive Engineering • Go

Course Number

T0208F-AA

Target group

Salesperson

Objectives

The participant can > Name all the current Mercedes-Benz model series and their main features > Describe the various types of drives and chassis and their major assemblies and components > Explain why maintenance work and inspections are necessary > Differentiate between replacement parts that are or are not related to wear

Contents

> Model diversity and body construction types > Wheels and tires > Wheel suspension, springs and damping > Steering types > Brake circuits and systems > Types of drives (engines, clutches, transmissions and shafts) > Mixture formation in gasoline and diesel engines > Differentiating between components and wear parts that are or are not relevant for maintenance


The participant has successfully completed the CBTs "Welcome to Daimler", Part 1 (order no. 1290 4051) and "Welcome to Daimler", Part 2 (order no. 1290 4052).

Training Depth

Go

Note

This training course offers front-end employees who do not have a technical education the background knowledge they need to discuss technical automotive matters (such as what's on the bill) with customers.

Duration


Stand 12/2011

Method


23

Chapter


Department


Title

T0213F • enger Cars • Mercedes-Benz Product Technology Maintenance/Service • Go

Course Number

T0213F-AA

Target group


Objectives

The participant can > Name the different vehicles, major assemblies and systems and their correlation with model series and vehicle models > Operate the necessary systems for carrying out maintenance and repair work on enger cars, such as ASSYST and ASSYST Plus > Carry out the different maintenance work according to the maintenance procedures

Contents

Basic information on the following topics: > Overview of Mercedes-Benz enger car models > Innovations > Vehicle documentation and vehicle data card > Design group overview and logic > Symbols in the documentation > Significance and use of Specifications for Operating Fluids > Work units and operation texts > Need for maintenance > Design and function of maintenance systems (ASSYST and ASSYST Plus) > Systems that need particular attention, such as: - Drive authorization - AIRMATIC - Automatic transmissions - Sensotronic Brake Control (SBC)

Training Depth

Go

Note

This training course will convey the information necessary to carry out maintenance and repair work on Mercedes-Benz enger cars. The design and the operation/function of the individual maintenance systems and items are specifically worked on in the practical work. The content of this course is required for maintenance technicians to safely and effectively perform maintenance work on Mercedes-Benz enger cars with the help of valid service information.

Duration


Stand 12/2011

Method


24

Chapter


Department


Title

T0219F • enger Cars • Electrical System • Level I • Go

Course Number

T0219F-AA

Target group


Objectives

The participant can > Cite Ohm's law and apply it during troubleshooting > Name the most important electrical components in Mercedes-Benz enger cars and describe their functions > Carry out various measurements using the multimeter (current, voltage, resistance) > Independently conduct simple troubleshooting with the aid of the workshop literature and a multimeter

Contents

> > > > > > > > >


The participant has successfully worked through CBTs "Fundamentals of Electrics" (order no. 1290 4747), "Fundamentals of Electrical Components" (1290 4748) and "Wiring Diagrams" (1290 4722).

Training Depth

Go

Note

This course is the first level of the Mercedes-Benz enger car electrical system basic qualification series, consisting of three 2-day face-to-face training courses (see the qualification pathway for maintenance technicians) and several CBTs.

Duration


Stand 12/2011

Conductivity of materials Voltage types Basic electrical variables Ohm's law Electricity hazards Circuit types and their properties Terminal designations Testing electrical components Practical work

Method


25

Chapter


Department


Title

T0220F • enger Cars • Electrical System • Level II • Go

Course Number

T0220F-AA

Target group


Objectives

The participant can > Carry out test, adjustment and repair work using digital multimeters, Star Diagnosis, including HMS990 Measurement Technology, oscilloscope and the Diagnosis Assistance System (DAS) on electrical systems in Mercedes-Benz enger cars > Apply current Mercedes-Benz test and measuring equipment, service literature and the Workshop Information System (WIS) in a targeted manner for maintenance, diagnosis and repairs

Contents

> > > > > > > > > >


The participant has successfully completed the CBTs "Underlying Principles of Motor Vehicle Electrics/Electronics" Part 3 (order no. 1290 4749) and "Wiring Diagrams" Part 4 (1290 4015). Previous participation in the following basic training courses: > "T0219F • enger Cars • Electrical System • Level I • Go" > "T0177F • enger Cars • Star Diagnosis • Level I • Go" or equivalent, wellfounded technical knowledge.

Training Depth

Go

Note

This course is the second level of the Mercedes-Benz enger car electrical system training, consisting of three 2-day face-to-face training courses (see the training for maintenance technicians) and several CBTs.

Duration


Stand 12/2011

Electrical formulas Control and regulation Oscilloscope Sensors and their signal forms AC and DC voltage Pulse width modulation Diagnosis and networking Fault types Testing electrical components Practical work

Method


26

Chapter


Department


Title

T0221F • enger Cars • Electrical System • Level III • Go

Course Number

T0221F-AA

Target group


Objectives

The participant can > Reliably handle the current electrical test equipment approved by Mercedes-Benz > Describe the design and function of the various sensors and actuators and name and apply the corresponding measuring and testing options > Reliably recognize and eliminate resistance and discontinuities in electrical lines and connections > Perform accurate troubleshooting in electrical and electronic components > Name the different types of networking and perform troubleshooting

Contents

> > > > >


The participant has successfully completed the CBTs "Fundamentals of Sensors" (order no. 1290 4738) and "Sensors in Practice" (1290 4739). Previous participation in the following basic training courses: "T0178F • enger Cars • Star Diagnosis • Level II • Run" and "T0220F • enger Cars • Electrical Systems • Level II • Go"

Analog and digital sensors and actuators and their areas of application Design and function of electrical and electronic circuits and their use in motor vehicles Basic functions and types of data transfer Basic function and design of CAN networks Practical work

or equivalent, well-founded knowledge. Training Depth

Go

Note

This course is the third level of the Mercedes-Benz enger car electrical system training, consisting of three 2-day face-to-face training courses (see the training for maintenance technicians) and several CBTs.

Duration


Stand 12/2011

Method


27

Chapter


Department


Title

T0136F • enger Cars, Trucks, Vans • Chassis • Go

Course Number

T0136F-AA

Target group


Objectives

The participant can > Distinguish between the different types of bodywork and state their properties concerning vehicle safety > Name all components and parts of the chassis, particularly of the axle suspension, brake systems, steering system and wheels & tires, and explain their functions > Appreciate the necessity of carefully performed maintenance and repair work given specific knowledge of components and systems > Properly perform simple repairs and maintenance work on the chassis

Contents

> > > > > > > > >

Training Depth

Go

Note

This course conveys the tasks and functions of all components installed on the chassis. The target group of this course consists of trainees, semiskilled employees without automotive training and people reentering the industry. The content of this course is presupposed for performing maintenance and repair work on all chassis components, in particular the brake system, reliably and effectively as a maintenance technician, with the aid of the applicable service information.

Duration


Stand 12/2011

Vehicle body and body forms Vehicle safety Paintwork Vehicle dynamics, suspension and damping Suspension and wheel position Wheels and tires Steering and steering types Brake systems and their modes of operation Practical work Method


28

Chapter


Department


Title

T0265F • enger Cars, Trucks, Vans • Drive • Go

Course Number

T0265F-AA

Target group


Objectives

The participant can > Name all components of the drivetrain and explain their function > Properly perform simple repairs and maintenance work on the drivetrain > Appreciate the necessity of carefully performed maintenance and repair work given specific knowledge of components and systems

Contents

> > > > > >

Training Depth

Go

Note

This course explains the tasks and functions of all components involved in the drivetrain. The target group of this course consists of trainees, semiskilled employees without automotive training and people reentering the industry. The content of this course is presupposed for performing maintenance and repair work on drivetrain components reliably and effectively as a maintenance technician, with the aid of the applicable service information.

Duration


Stand 12/2011

Various types of drives Various clutch systems Manual transmission, transfer case, planetary gear system, differential Torque converter Drive shafts and ts Practical work Method


29

Chapter


Department


Title

T0297F • enger Cars, Trucks, Vans • Mechanical engine components • Go

Course Number

T0297F-AA

Target group


Objectives

The participant can > Name the basic design of all engine types and explain their operation > Properly perform simple repairs and maintenance work on the engine > Appreciate the necessity of carefully performed maintenance and repair work given specific knowledge of components and systems

Contents

> > > > > >

Training Depth

Go

Note

This course explains the tasks and functions of mechanical engine components. The target group of this course consists of trainees, semiskilled employees without automotive training and people reentering the industry. The content of this course is presupposed for performing maintenance and repair work on drivetrain components reliably and effectively as a maintenance technician, with the aid of the applicable service information.

Duration


Stand 12/2011

Combustion engine, functioning and components Differences between gasoline engine and diesel engine Principles of operation Lubrication and cooling systems Workshop operations Practical work Method


30

Chapter


Department


Title

T0050E • enger Cars • Fundamental Knowledge of the E-Class (W/S 212, C/A 207) • e-Training • Go

Course Number

T0050E-AA

Target group

System Technician

Objectives

The participant can > Name the innovations in model series 212 > Describe the systems for the E-Class > Describe the special features and functions of the coupe, wagon, and convertible > Communicate the features of the new E-Class in a customer-oriented way

Contents

> Innovations and features of the E-Class model series > systems for the E-Class > Product features of the E-Class coupe, the E-Class wagon, the E-Class convertible

Training Depth

Go

Duration

4,0 hours

Stand 12/2011

Method

Theorie 100%

31

Chapter


Department


Title

T0048E • enger Cars • Fundamentals of the S-Class • Basic Qualification • eTraining • Go

Course Number

T0048E-AA

Target group

System Technician

Objectives

The participant can > Name the innovations in the S-Class (W221) > Describe the assistance systems in the S-Class > Describe the basic function of the individual systems in the S-Class (W221)

Contents

> Innovations and features of the S-Class W221 > Assistance systems in the S-Class

Training Depth

Go

Duration

4,0 hours

Stand 12/2011

Method

Theorie 100%

32

Chapter


Department


Title

T0298F • enger Cars, Trucks, Vans • Engine Combustion • Go

Course Number

T0298F-AA

Target group


Objectives

The participant can > Name and explain all components for mixture formation and exhaust aftertreatment > Name the basic design of all engine types and explain their operation > Properly perform simple repairs and maintenance work on the engine > Appreciate the necessity of carefully performed maintenance and repair work given specific knowledge of components and systems

Contents

> > > > > > >

Training Depth

Go

Note

This course explains the tasks and functions of mixture formation in gasoline and diesel engines and their peripheral systems. The target group of this course consists of trainees, semiskilled employees without automotive training and people reentering the industry. The content of this course is presupposed for performing maintenance and repair work on drivetrain components reliably and effectively as a maintenance technician, with the aid of the applicable service information.

Duration


Stand 12/2011

Mixture formation Mixture formation and injection systems in gasoline engines Diesel engine injection systems Ignition systems Exhaust aftertreatment and emissions minimization Peripheral systems Practical work Method


33

Chapter


Department


Title

T0299F • enger Cars, Trucks, Vans • Mechanics, Hydraulics and Pneumatics • Go

Course Number

T0299F-AA

Target group


Objectives

The participant can > Name and apply basic physical concepts and (measuring) units of mechanics, hydraulics and pneumatics > Name and operate the usual measuring instruments and tools

Contents

> > > > > > > > > >

Training Depth

Go

Note

This course conveys a basic knowledge of physics, (dimensional) units and concepts encountered by maintenance technicians in their everyday work. The target group of this course consists of trainees, semiskilled employees without automotive training and people reentering the industry. The content of this course is presupposed for performing maintenance and repair work reliably and effectively as a maintenance technician, with the aid of the applicable service information.

Duration


Stand 12/2011

Mechanical fundamentals Basic physical concepts and units of measure Various types of materials Operating fluids and auxiliary materials Connections Bearings and seals Hydraulics and pneumatics Testing equipment Tools and workshop operations Practical work Method


34

Chapter


Department


Title

T0446F • enger Cars • Complex Diagnosis and Troubleshooting with the SDScan Diagnostic Tool • Fly

Course Number

T0446F-AA

Target group

System Technician

Objectives

The participant can > Expand and consolidate his/her diagnostic knowledge by using SDscan applications > Read and interpret digital data telegrams > Eliminate false diagnoses by using SDscan > Identify and assess complex fault causes and their effects in the network (data telegram evaluation) > Localize bus wake-up events and bus keepawake units

Contents

> Familiarization with the SDScan diagnostic tool and use of tool on current vehicles > Diagnosis and detailed troubleshooting methods with the CAN tool > Recording and evaluation of CAN data telegrams on current vehicles


T0070E • enger Cars • Fundamentals of diagnosing with "SDscan" • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration


Stand 12/2011

Method


35

Chapter


Department


Title

T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go

Course Number

T0004F-AA

Target group

System Technician

Objectives

The participant can: > Describe the concept and purpose of a diagnostic strategy > Develop a simple, multi-brand diagnostic strategy based on the five-level model > Apply the current brand-specific diagnostic aids and interpret their results > Describe fault types and their effects

Contents

> > > > > >


The participant has good knowledge of Star Diagnosis or has taken part in the "PSD2 • enger Cars • STAR DIAGNOSIS Level II • Run" or "NSD2 • Trucks, Vans • STAR DIAGNOSIS Level II • Run" trainings.

Training Depth

Go

Duration


Stand 12/2011

Diagnosis according to the five-level model Faults and fault types Application of the brand-specific diagnostic aids (DAS,...) Practical work on guided diagnosis Evaluation of on-board diagnosis Fault diagnosis with stored and non-stored fault codes

Method


36

Chapter


Department


Title

T0445E • enger Cars • Fundamentals of SDconnect with On-Board Electrical and Bus Systems • e-Training • Go

Course Number

T0445E-AA

Target group

System Technician

Objectives

The participant can describe the design and functions of the on-board electrical systems and bus systems

Contents

Fundamental knowledge of > Design and function of on-board electrical and bus systems > Current data bus technologies

Training Depth

Go

Note

The participant is proficient in the use of Star Diagnosis and Hermann Measurement Technology. He/she has a good knowledge of vehicle electronics and electrical components. The level of knowledge can be checked and refreshed with CBT programs 1290 4757/4758/4759 (Principles of Motor Vehicle Electronics Parts 1 to 3) and 1290 4012 (Sensors and Actuators).

Duration

1,0 hours

Stand 12/2011

Method


37

Chapter


Department


Title

T0514F • enger Cars • On-Board Electrical and Bus Systems • Run

Course Number

T0514F-AA

Target group

System Technician

Objectives

The participant can > Perform a targeted diagnosis in the current on-board electrical systems > Successfully diagnose various systems in the network > Carry out repairs taking EMC measures into

Contents

> Design and function of the on-board electrical system and energy management system - Analyzing the information from the intelligent battery sensor - ECO start/stop function > Current data bus systems in enger cars - Topology of vehicle networks - Functions and data transfer in the network > Control units in the network - Control unit coding and software programming - Electromagnetic compatibility (EMC) > Diagnostic work with troubleshooting of current model series


T0445E • enger Cars • Fundamentals of SDconnect with On-Board Electrical and Bus Systems • Cross-System Competence • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

The participant is proficient in the use of Star Diagnosis and Hermann Measurement Technology. He/she has good knowledge of vehicle electronics and electrical components. Participants can test and refresh their knowledge using the CBT programs "Principles of Motor Vehicle Electronics" parts 1-3 (order nos. 1290 4757, 12904758, 12904759) and "Sensors and Actuators" (1290 4012).

Duration


Stand 12/2011

Method


38

Chapter


Department


Title

T0070E • enger Cars • Fundamentals of Diagnosing with "SDscan" • e-Training • Run

Course Number

T0070E-AA

Target group

System Technician Comfort and Safety

Objectives

The participant can > Name the various components of the multiplexer (SDconnect) > Explain the various ways of connecting Star Diagnosis Compact3W to the multiplexer > Describe the basic procedure for configuring the device > Explain the difference between integration in DAS and the expert mode > Explain the difference between a bus wake-up event and a bus keep awake unit > Basically describe the individual fields of a CAN message

Contents

> > > >

Training Depth

Run

Duration

2,0 hours

Stand 12/2011

Star Diagnosis compact3W with the SDconnect multiplexer Equipment connection options and configuration SDscan as a function in DAS and as an expert mode feature Structure of a data telegram Method

Theorie 100%

39

Chapter


Department


Title

T0227F • enger Cars • Diagnosis and troubleshooting with "SDScan" • Run

Course Number

T0227F-AA

Target group


Objectives

The participant can > Expand and consolidate his/her diagnostic knowledge by using SDscan applications > Read and interpret digital data telegrams > Eliminate false diagnoses by using SDscan > Identify and assess complex fault causes and their effects in the network (data telegram evaluation) > Localize bus wake-up events and bus keepawake units

Contents

> Become familiar with the SDscan diagnostic tool and use it on current vehicle models > Diagnosis and detailed troubleshooting methods with the CAN tool > Record and analyze CAN data telegrams from the vehicle


T0070E • enger Cars • Fundamentals of diagnosing with "SDscan" • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


40

Chapter


Department


Title

T0353F • enger Cars • Technology for Service Advisors and Workshop Directors • New features/modifications • Run

Course Number

T0353F-AA

Target group

Service Advisor

Objectives

The participant: > Is able to describe the new features and modifications in the given fields > Is able to apply the knowledge gained in practice at the interface between the workshop and the customer

Contents

In this course, participants learn about the new features and modifications in the current model series, with a focus on practical work, receiving qualification in the following fields: > Drivetrain > Chassis and active safety > Comfort systems, ive safety and telecommunications systems > Practical work on vehicles

Training Depth

Run

Duration


Stand 12/2011

Method

Theorie 100%

41

Chapter


Department


Title

T0352F • enger Cars • Service Reception Interview with Focus on Technical Diagnosis • For Service Advisors and Workshop Directors • Run

Course Number

T0352F-AA

Target group

Service Advisor

Objectives

The participant > Can use the customer conversation to quickly understand and technically analyze the complaint > Can prepare a systematic initial diagnosis based on the fault symptoms and use this to write up a detailed workshop order > Improves his/her own technical diagnostic skills by working through practical exercises together with other training course participants

Contents

During the course the participants will practice dealing with specific customer questions and issues: > Actively accept repair orders to include customer interviews, operating instructions, vehicle checks and test drive > Fault/symptom descriptions > Working out the cause of the complaint > Systematic initial diagnosis for fault repair > Preparation of a detailed workshop order for efficient fault repair

Training Depth

Run

Duration


Stand 12/2011

Method


42

Chapter


Department


Title

T0444F • enger Cars • Comfort and Telecommunications Systems and Accessories • Current Operation Issues for Service Advisors and Workshop Directors • Run

Course Number

T0444F-AA

Target group

Service Advisor

Objectives

The participant > Gains detailed knowledge of the operation and configuration of the comfort and telematics systems and of the currently available accessories > Is able to employ tips and tricks in the practical operation of the navigation, audio and video systems > Is able to analyze operating errors made by the customer and explain proper operation in a customer-friendly way > Explain the current systems to the customer and provide detailed instructions on how to operate them

Contents

In this course, the participants practice operating the current range of comfort and telematics systems in response to real customer questions: > Lighting systems and climate control > Operation of telecommunication systems > Operation of current accessories > Learning procedures for telephones > Operation of the navigation systems > Operation of the current audio and video systems

Training Depth

Run

Duration


Stand 12/2011

Method


43

Chapter


Department


Title

T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go

Course Number

T0003F-AA

Target group

Diagnosis Technician

Objectives

> Knowledge and skills of participants have been ascertained > An individualized qualification plan has been prepared > Participants and the dealership have been informed of the individual qualification path

Contents

Theoretical test in the areas of: > Electrical System > Drivetrain > Chassis > Communication > Order writing > Assistance systems Practical test: > Diagnostic work on comfort, drivetrain and chassis systems

Training Depth

Go

Note

The test is a part of the qualification series to become a Certified Mercedes-Benz Diagnostic Technician.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


44

Chapter


Department


Title

T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run

Course Number

T0005F-AA

Target group


Objectives

The participant can > Develop a complex diagnosis strategy for all brands based on the five-levels model and complaint analysis > Prepare complaint-related orders or order extensions > Develop a troubleshooting tree > Implement complex troubleshooting strategies > Prepare documentation that will satisfy an audit

Contents

> > > > > >


T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

One of the specified initial tests is to be considered a mandatory prerequisite. The training course is part of the qualification series to become a Certified Mercedes-Benz Diagnostic Technician.

Duration


Stand 12/2011

Complex diagnosis according to the five-levels model Complaint analysis Consolidating knowledge on the use of brand-specific diagnostic aids (DAS,...) Practical work/diagnosis based on fault symptoms and specified/actual values Evaluating the on-board diagnosis Fault diagnosis with stored and non-stored fault codes

Method


45

Chapter


Department


Title

T0084E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • e-Training • Go

Course Number

T0084E-AA

Target group


Objectives

The participant can > Ask the customer questions that are pertinent to the complaint > Develop a strategy plan for resolving the customer complaint > Make use of the required information sources (workshop literature)

Contents

> > > > >

Training Depth

Go

Note

This e-Training is the mandatory prerequisite for "T0025F • enger Cars • MercedesBenz Certified Diagnostic Technician • Electrical System • Run".

Duration

1,5 hours

Stand 12/2011

Networking Access authorization Central locking Drive authorization On-board electrical system in model series 212 Method

Theorie 100%

46

Chapter


Department


Title

T0025F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • Run

Course Number

T0025F-AA

Target group


Objectives

The participant can > use complaint analysis and the level model to plan and conduct efficient troubleshooting of electrical/electronic vehicle systems > can evaluate the current bus systems by means of an oscilloscope and begin diagnosis in a well-planned, targeted manner

Contents

> Networking, access authorization, central locking, drive authorization, on-board electrical system on model series 212 > Troubleshooting and diagnosis of latest electrical/electronic systems > Troubleshooting based on complaint analysis and the level model


T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run T0084E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


47

Chapter


Department


Title

T0088E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M273 + OM642 • e-Training • Go

Course Number

T0088E-AA

Target group


Objectives


Contents

> Gasoline engine M273 in model series 212 - Camshaft adjustment, secondary air injection, ignition system, air ducting, fuel system > Diesel engine OM642 in model series 212 - Fuel system, preglow system, intake port shutoff (EKAS), exhaust gas recirculation

Training Depth

Go

Note

This e-Training is a mandatory prerequisite for "T0024F• enger Cars • MercedesBenz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • Run".

Duration

1,5 hours

Stand 12/2011

Method

Theorie 100%

48

Chapter


Department


Title

T0104E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • e-Training • Go

Course Number

T0104E-AA

Target group


Objectives


Contents

> Gasoline engine M278 in model series 212 - Camshaft adjustment, secondary air injection, ignition system, air ducting, fuel system > Diesel engine OM642LS in model series 212 - Fuel system, preglow system, intake port shutoff (EKAS), exhaust gas recirculation

Training Depth

Go

Note

This e-Training is a mandatory prerequisite for "T0026F • enger Cars • MercedesBenz Certified Diagnostic Technician • Drivetrain • Run".

Duration

1,5 hours

Stand 12/2011

Method

Theorie 100%

49

Chapter


Department


Title

T0024F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • Run

Course Number

T0024F-AA

Target group


Objectives


Contents

> > > >


T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run T0025F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • Run T0104E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Gasoline engine M278 in the E-Class (BR 212) Camshaft adjustment, secondary air injection, ignition system, air ducting, fuel system Diesel engine OM642LS in the E-Class (BR 212) Fuel system, preglow system, intake port shutoff (EKAS), exhaust gas recirculation

Method


50

Chapter


Department


Title

T0087E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Chassis • e-Training • Go

Course Number

T0087E-AA

Target group


Objectives


Contents

> AIRMATIC in model series 212 > Active Body Control in model series 221

Training Depth

Go

Note

This preliminary training is a mandatory prerequisite for "T0027F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Chassis • Run".

Duration

1,5 hours

Stand 12/2011

Method

Theorie 100%

51

Chapter


Department


Title

T0027F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Suspension • Run

Course Number

T0027F-AA

Target group


Objectives

The participant can > Plan troubleshooting on suspension systems and carry this out efficiently with the aid of the level model and complaint analysis > Explain the fundamentals of the ABC and the AIRmatic systems and initiate repair work > Apply complaint analysis to create a plan for targeted troubleshooting and diagnosis > Prepare documentation of tests conducted and work performed

Contents

> AIRMATIC in the E-Class (BR 212) > Active Body Control in the S-Class (BR 221) > Troubleshooting according to complaint analysis and the level model


T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run T0024F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • Run T0025F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • Run T0087E • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Chassis • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


52

Chapter


Department


Title

T0007F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Test • Go

Course Number

T0007F-AA

Target group


Objectives

> Assessment of theoretical and practical knowledge and skills > Comparison with the international standards

Contents

According to the examination regulations: > 2x 60 minutes theory > 2x 60 minutes practice > 15 minutes situation-based technical discussion


T0006F • enger Cars • Mercedes-Benz Certified Diagnostic Technicians • Test Preparation • Run


T0003F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Initial Test • Go T0004F • enger Cars, Trucks, Vans, smart • Diagnosis Strategy 1 • Go T0005F • enger Cars, Trucks, Vans, smart • Mercedes-Benz Certified Diagnostic Technician • Diagnosis Strategy 2 • Run T0024F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Drivetrain M278 + OM642LS • Run T0025F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Electrical System • Run T0027F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Chassis • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Note

The test is a part of the qualification series for becoming a Certified Diagnostic Technician.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


53

Chapter


Department


Title

T0465F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • A-Class and E-Class Hybrid • Further Training • Fly

Course Number

T0465F-AA

Target group


Objectives

The participant can > Perform all the steps necessary when making initial with the customer and the vehicle in a customer-friendly way > Determine whether the customer complaint is possibly due to incorrect operation or is indeed a feature of normal system operation > Apply complaint analysis to help in creating a logical and understandable work procedure > Recognize complaints involving more than one system and properly process them > Create practical documentation reflecting the scope of work involved > Work through the testing, adjustment and repair measures as required for the defined topics while observing the accident prevention regulations and manufacturer specifications

Contents

> Market launch of the new A-Class with the engines OM607, M274 > E-Class with hybrid and engine OM651 for ECE and engine M276 for USA Current contents will be sent to the operations in the e-mailed invitation


T0001F • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for Motor Vehicles • Go T0007F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Test • Go T0479E • enger Cars • Market Launch of the E-Class HYBRID (W212) with OM 651 (ECE) and M276 (USA) • AKUBIS® direct Special Broadcast Final Test • Go T0493E • enger Cars • Engine OM607 in the New A-Class (BR 176) • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration


Stand 12/2011

Method


54

Chapter


Department


Title

T0010F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • B, SL and ML-Class • Further Training • Fly

Course Number

T0010F-AA

Target group


Objectives

The participant can: > Perform all the steps necessary when making initial with the customer and the vehicle in a customer-friendly way > Determine whether the customer complaint is possibly due to incorrect operation or is indeed a feature of normal system operation > Apply complaint analysis to help in creating a logical and understandable work procedure > Recognize complaints involving more than one system and properly process them > Create practical documentation reflecting the scope of work involved > Work through the testing, adjustment and repair measures as required for the defined topics while observing the accident prevention regulations and manufacturer specifications > Describe and demonstrate the modifications and new features of the SL-Class (BR 231) / ML-Class (BR 166) in a customer-friendly way

Contents

> Market launch of the new M270 engine and the dual clutch transmission in the B-Class (BR 246) > New SL-Class (BR 231) with modifications/new features compared to the predecessor series > ML-Class (BR 166) with modifications/new features compared to the predecessor series (active roll control) > Updated content will be provided to operations in the invitation sent by e-mail


T0007F • enger Cars • Mercedes-Benz Certified Diagnostic Technician • Test • Go T0098E • enger Cars • Market Launch of the B-Class (W246) • e-Training • Go T0100E • enger Cars • Automatic Transmission (724.0) in the New B-Class (W246) • e-Training • Run T0469E • enger Cars • Market Launch of the SL-Class (R231) • e-Training • Go T0498E • enger Cars • Market Launch of the ML-Class 300 BlueTEC HYBRID (W166) • AKUBIS® direct Special Broadcast Final Test • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Note

Preliminary training on the model series concerned is expected as a basic prerequisite.

Duration


Stand 12/2011

Method


55

Chapter


Department

Drive Train

Title

T0103E • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor Vehicles – Awareness • e-Training • Go

Course Number

T0103E-AA

Target group

System Technician

Objectives

The participant can: > Discuss the details of hybrid concepts and electric vehicles at Daimler AG > Figure out the requirements and effects for his/her service duties > Describe the first measures to take when working on hybrid and electric vehicles

Contents

Procedure for basic operations on hybrid and electric vehicles: > Comparison of the main hybrid and electric concepts at Daimler AG > Overview of the high-voltage components in the vehicle > Safety information: Effects of electricity on the human body > Repair operations and their effects on hybrid and electric vehicles

Training Depth

Go

Note

This e-Training is the preparation for the high-voltage qualification for motor vehicles with high-voltage systems.

Duration

1,5 hours

Stand 12/2011

Method

Theorie 100%

56

Chapter


Department

Drive Train

Title

T0001F • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for Motor Vehicles • Go

Course Number

T0001F-AA

Target group

System Technician

Objectives

The participant > Can confidently and safely work on high-voltage systems in accordance with Trade Association Ordinance BGV A3 and VDE 0105/ECE R105 > Is familiar with the high-voltage concepts and the technical background of the highvoltage components > Can explain the technical responsibility and the legal background > Can describe the power disconnect procedure > Is familiar with the required safety precautions to protect against electric shock and arc faults > Is familiar with the necessary first aid measures

Contents

Laws and regulations related to work on high-voltage motor vehicles > Safety information > Effects of electricity on the human body > High-voltage sections and high-voltage safety precautions > Procedure for working on high-voltage vehicles > First aid measures, rescue chain


T0103E • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Systems in Motor Vehicles – Awareness • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Go

Note

The following prerequisites are defined by the Trade Association for qualification as a "Specialist for intrinsically safe high-voltage series production vehicles":

Method


- Automotive mechanic, electrician, mechatronics engineer (with start of vocational training after 1973) - Automotive foreperson ("master") for mechanical, electrical, mechatronic systems (master's examination taken after 1973) - Automotive service technician with certification received after 1973 - Graduate engineer, bachelor's degree, master's degree, or state-certified technician for electrical engineering - Automotive body mechanic, vehicle construction mechanic (vocational training begun after 2002) - Automotive body mechanic foreperson, vehicle construction mechanic foreperson (with master's examination taken after 2002) IMPORTANT! Persons with electronic implants (e.g. pacemakers) are not permitted to work on high-voltage systems. They may not do any practical work on the HV system during training and are not HV-certified after the conclusion of training.

Stand 12/2011

57

Duration

Stand 12/2011

1 day (per 8 hours)

58

Chapter


Department

Drive Train

Title

T0081E • enger Cars • Current CDI Engines • e-Training • Go

Course Number

T0081E-AA

Target group


Objectives

The participant > Is familiar with the design of the OM 651 and OM 642 and with the basic function of the systems and their components > Can specifically prepare for the PMVD-PA114 training course > Can his/her knowledge by ing the e-Initial Test

Contents

Basic and system knowledge regarding the design and function of: > Mechanical engine components and engine control system > Oil circuit > Thermal management > Fuel high and low-pressure systems > Sensors and actuators in the subsystems > Exhaust concept/exhaust treatment > Peripheral systems, e.g. air ducting incl. charging > e-Final Test with questions on the e-contents

Training Depth

Go

Note

The current level of knowledge can be checked with the CBT programs "Common Rail Diesel Injection" Parts 1-3 (order no. 1290 4730 02, 1290 4731 02, 1290 4765 02).

Duration

2,3 hours

Stand 12/2011

Method


59

Chapter


Department

Drive Train

Title

T0324F • enger Cars • Current CDI Engines • Run

Course Number

T0324F-AA

Target group


Objectives

The participant can > Carry out testing and adjustment operations > Carry out diagnostic operations > Initiate required remedial actions > Carry out professional repair

Contents

The contents encom practical and group work with emphasis on the OM 651 and OM 641 regarding the design and function of > Mechanical engine components > Sensors and actuators in the subsystems > Networking of the control units and on-board diagnosis > Exhaust concept/exhaust treatment > Testing of the common rail diesel injection systems (CDI) and the peripheral systems > Use of service literature and workshop test equipment > Effective diagnostic work and remedies plus > The essential features of the OM 640, 642LS, 651 Bluetec, 646, 646 EVO and 629 engines


T0081E • enger Cars • Current CDI Engines • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

The current level of knowledge can be checked with the CBT programs "Common Rail Diesel Injection" Parts 1-3 (order no. 1290 4730 02, 1290 4731 02, 1290 4765 02).

Duration


Stand 12/2011

Method


60

Chapter


Department

Drive Train

Title

T0477F • enger Cars • Diagnosis of Diesel Engines • Fly

Course Number

T0477F-AA

Target group


Objectives

The participant can > Professionally accept a workshop order and check its contents regarding the complaint > Create checklists to document and properly work through the individual steps/complaints > Carry out difficult and complex diagnoses using the latest diagnostic tools > Carry out a structured diagnosis > Independently carry out complex, technically correct repair work using all work aids > Carry out an independent, final check of his/her repair work to ensure overall success

Contents

The contents encom practical and group work on: > Strategic approaches following the five-level model for diagnosis > Complex testing and diagnostic work on the engine system > Multi-system diagnosis > Effects of faults and their diagnosis, analysis and proper repair > Targeted use of the service literature (WIS, Xentry/DAS,TIPS, STI) and workshop test equipment (special tools)

Training Depth

Fly

Note

The participant is qualified as a Drivetrain System Technician or Diagnostic Technician.

Duration


Stand 12/2011

Method


61

Chapter


Department

Drive Train

Title

T0080E • enger Cars • Current Gasoline Engines • e-Training • Go

Course Number

T0080E-AA

Target group


Objectives

The participant > Is familiar with the design of the M271 EVO and M272 DE plus the basic function of systems and their components > Can specifically prepare for the PMVB-PA125 training course > Can his/her knowledge by ing the e-Initial Test

Contents

Basic and system knowledge regarding the design and function of: > Mechanical engine components and engine control system > Camshaft adjustment > Oil pump > Thermal management > Fuel high and low-pressure systems > Combustion system – homogeneous/stratified > Charging > Exhaust concept/exhaust treatment > Peripheral systems, e.g. secondary air injection and swirl flap adjustment > e-Final Test with questions on the e-contents

Training Depth

Go

Note

Participants can test their level of knowledge using the CBT programs "Engine Control System" (order no. 1290 4012 02, 1290 4013 02), "Direct Injection" (1290 4038 02) and "V Petrol Engines - Part 2" (1290 4063 02).

Duration

2,3 hours

Stand 12/2011

Method


62

Chapter


Department

Drive Train

Title

T0473F • enger Cars • Current Gasoline Engines • M271EVO and M272DE • Run

Course Number

T0473F-AA

Target group


Objectives


Contents

Practical and group work focusing on M271EVO and M272DE regarding the design and function of: > Mechanical engine components > Sensors and actuators in the subsystems > Control unit networking > Exhaust concept/exhaust treatment > Fuel, injection and ignition system, e.g. air ducting, fuel high- and low-pressure system > Use of service literature and workshop test equipment > Diagnostic work with effects and remedies


T0080E • enger Cars • Current Gasoline Engines • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

Participants can test their level of knowledge using the CBT programs "Engine Control System" (order no. 1290 4012 02, 1290 4013 02), "Direct Injection" (order no. 1290 4038 02) and "V Petrol Engines - Part 2" (order no. 1290 4063 02).

Duration


Stand 12/2011

Method


63

Chapter


Department

Drive Train

Title

T0493E • enger Cars • Engine OM607 in the New A-Class (BR 176) • e-Training • Run

Course Number

T0493E-AA

Target group


Objectives

The participant can > Describe the design, the function and the peripherals of engine OM270 > Name the fundamental differences from other engines > Explain the manner in which the peripheral systems function > Name the service-relevant work procedures

Contents

Design and function of the OM607 engine

Training Depth

Run

Note

The questions in the final test for the e-Training serve to check the knowledge gained during the course.

Duration

1,0 hours

Stand 12/2011

Method


64

Chapter


Department

Drive Train

Title

T0474F • enger Cars • Engine OM607 in the New A-Class (W176) • Run

Course Number

T0474F-AA

Target group


Objectives


Contents

The contents encom practical and group work on the design and function of: > Mechanical engine components > Sensors and actuators in the subsystems > Networking of the control units and on-board diagnosis > Exhaust concept/exhaust treatment > Testing of the injection systems and the peripheral systems > Use of service literature and workshop test equipment > Diagnostic work with effects and remedies > Key engine features compared to other diesel engines


T0493E • enger Cars • Engine OM607 in the New A-Class (BR 176) • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


65

Chapter


Department

Drive Train

Title

T0106E • enger Cars • Engine M270 in the New B-Class (W246) • e-Training • Run

Course Number

T0106E-AA

Target group


Objectives

The participant can: > Describe the design, the function and the peripherals of engine M270 > Name the fundamental differences from previous engines > Explain the manner in which the peripheral systems function > Name the service-relevant work procedures

Contents

Design and function of the M270 engine

Training Depth

Run

Note

The questions in the associated final test serve to check the knowledge gained during the course.

Duration

1,5 hours

Stand 12/2011

Method


66

Chapter


Department

Drive Train

Title

T0494F • enger Cars • Engines M270 and OM651Transverse in the New B-Class (BR 246) • Run

Course Number

T0494F-AA

Target group


Objectives


Contents

Practical and group work on: > Mechanical design of engines and peripherals > Fuel system (high and low-pressure) > Mixture formation > ME-SFI gasoline injection and ignition system > Combustion system > Chain drive > Exhaust concept/exhaust treatment > Ignition system > Air ducting


T0106E • enger Cars • Engine M270 in the New B-Class (W246) • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


67

Chapter


Department

Drive Train

Title

T0475F • enger Cars • Engine M274 in the C-Class (BR 204) • Run

Course Number

T0475F-AA

Target group


Objectives


Contents

Practical and group work on: > Mechanical design of engines and peripherals > Fuel system (high and low-pressure) > Mixture formation > ME fuel injection and ignition system > Combustion system > Chain drive > Camshaft adjustment > Exhaust concept/exhaust treatment > Ignition system > Air ducting

Training Depth

Run

Duration

1 day (per 8 hours)

Stand 12/2011

Method


68

Chapter


Department

Drive Train

Title

T0476F • enger Cars • Diagnosis of 6/8-Cylinder Gasoline Engines M276/M278 • Fly

Course Number

T0476F-AA

Target group


Objectives

The participant can > Professionally accept a workshop order and check its contents regarding the complaint > Create checklists to document and properly work through the individual steps/complaints > Carry out difficult and complex diagnoses using the latest diagnostic tools > Carry out a structured diagnosis > Independently carry out complex, technically correct repair work using all work aids > Carry out an independent, final check of his/her repair work to ensure overall success

Contents

Practical and group work on: > Strategic approaches applying the five-level model for diagnosis, with emphasis on the M276/M278 > Complex testing and diagnostic work on the engine system > Multi-system diagnosis > Effects of faults and their diagnosis, analysis and proper repair > Targeted use of the service literature (WIS, Xentry/DAS,TIPS, STI) and workshop test equipment (special tools)

Training Depth

Fly

Note


Duration


Stand 12/2011

Method


69

Chapter


Department

Drive Train

Title

T0508F • enger Cars • Gasoline and Diesel Engines • Exchange of Experience, New Features and Modifications • Fly

Course Number

T0508F-AA

Target group


Objectives

The participant can > Develop a structured approach based on the described customer complaints > tly develop proposed solutions and use the experience to expand his/her personal diagnostic skills in a targeted manner > Name the new features in the OM651 (and variants), OM642 LS and M271 CNG engines

Contents

The contents encom practical and group work: > Consolidation of the knowledge obtained in the previous engine training courses > Analysis of current complaints such as engine running disturbances (gasoline/diesel) > Problem and case discussions plus development of solution strategies > New features and modifications in fuel and diesel engines

Training Depth

Fly

Note

The participant is qualified as a Drivetrain System Technician or is a Certified Diagnostic Technician.

Method


The following items must be brought to the training course: At least 2 real cases of engine complaints (solved or unsolved) from daily workshop work. The case documentation should include at least: - Repair order with vehicle data and customer complaint - Vehicle history (vehicle file, VEGA, etc.) - Initial quick test log and fault freeze frame data - Initial evaluation of the workshop (customer interview) - Test steps performed, with test results - Image and sound documents as files (optional) Please also bring a keychain of your choice. Duration

Stand 12/2011


70

Chapter


Department

Drive Train

Title

T0492E • enger Cars • Gaseous Fuel Engines M271 CNG and M266 CNG • e-Initial Test • Go

Course Number

T0492E-AA

Target group


Objectives

The participant can > Check his/her level of knowledge > Specifically prepare for the training course > Prove his/her level of knowledge by ing the e-Initial Test

Contents

Basic functions of gaseous fuel engines

Training Depth

Go

Note

This e-Initial Test is required for participation in training course "T0335F • enger Cars • Gaseous Fuel Engines • M271 CNG and M266 CNG • Run".

Duration

0 hours

Stand 12/2011

Method

Theorie 100%

71

Chapter


Department

Drive Train

Title

T0259F • enger Cars • Continuously Variable Automatic Transmission CVT (722.8) • Diagnosis, Repair • Run

Course Number

T0259F-AA

Target group


Objectives

The participant can > Describe the components, design and functions of the CVT transmission > Perform test, adjustment and repair work according to the manufacturer's instructions > Determine the wear limit of components and their usability > Perform system diagnosis on the transmission with the help of the Diagnosis Assistance System (DAS) and Workshop Information System (WIS) > Flashing the control unit > Perform SCN coding

Contents

> Design and function of system components > Disassembling the transmission, establishing findings, assembly and adjustment with the help of the Workshop Information System (WIS) and Diagnosis Assistance System (DAS) > Diagnosis strategy and systematic procedure when dealing with complaints > Safety precautions when working on the transmission

Training Depth

Run

Note

Training begins with an entrance exam and ends with a final test. Completion of the preliminary training course sent in advance.

Duration


Stand 12/2011

Method


72

Chapter


Department

Drive Train

Title

T0346F • enger Cars • Manual Transmissions • Diagnosis, Repair • Run

Course Number

T0346F-AA

Target group


Objectives

The participant can > Describe the functions of the 6-speed manual transmission (NSG 400 Nm) and the reinforced manual transmission (510 Nm) > Perform test, adjustment and repair work with system diagnosis > Determine the wear of components and define their usability > Perform diagnosis work on the transmission > Adjust shift cables

Contents

> Disassemble the new 6-speed manual transmission (NSG400 and NSG510) and establish findings, reassemble and adjust transmission > Design of the manual transmissions with and without lockout mechanism > Partially disassembling the transmission, establishing findings, assembly and adjustment of transmission

Training Depth

Run

Note

The e-Test "T0039E • enger Cars • Manual Transmissions • e-Test • Run" is recommended in preparation for this course. Participants can check their knowledge using the CBT programs "Automated Manual Transmission" Parts 1-2 (order no. 1290 4732, 1290 4733). The training concludes with a final test.

Duration


Stand 12/2011

Method


73

Chapter


Department

Drive Train

Title

T0478F • enger Cars • Manual Transmission FSG310 for the New B-Class (W246) • Diagnosis and Repair • Run

Course Number

T0478F-AA

Target group


Objectives

The participant can > Describe the functions of the manual transmission > Perform test, adjustment and repair work with system diagnosis > Determine the wear of components and define their usability > Perform diagnosis work on the transmission

Contents

> Design and function of the manual transmission > Disassembling the manual transmission, determining condition, assembly and adjustment


T0039E • enger Cars • Manual Transmissions • e-Test • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

Participants can check their knowledge using the CBT programs "Automated Manual Transmission" Parts 1-2 (order no. 1290 4732, 1290 4733). The training concludes with a final test.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


74

Chapter


Department

Drive Train

Title

T0100E • enger Cars • Automatic Transmission (724.0) in the New B-Class (W246) • e-Training • Run

Course Number

T0100E-AA

Target group


Objectives

The participant can > Describe the design of the automatic transmission 724.0 > Understand how shift operations work > Name the hydraulic power shift and oil circuit > Name the electronic components > Name the service-relevant work procedures

Contents

> Design and function of automatic transmission 724.0 (front dual clutch transmission FDCT 350) > Mechanical and hydraulic shift operations > Electronic components

Training Depth

Run

Note

The questions in the final test for the e-Training serve to check the knowledge gained during the course. Participants can check and refresh their knowledge using the CBT program "Fundamentals of Dual Clutch Transmissions" (order number 1290 4073).

Duration

1,5 hours

Stand 12/2011

Method


75

Chapter


Department

Drive Train

Title

T0491F • enger Cars • Automatic Transmission (724.0-7G-DCT) in the New B-Class (BR 246) • Run

Course Number

T0491F-AA

Target group


Objectives

The participant can > Describe the functions of the automatic front-end transmission > Perform test, adjustment and repair work > Determine the wear of components and define their usability > Flash the control unit and perform SCN coding

Contents

> > > > > >


T0100E • enger Cars • Automatic Transmission (724.0) in the New B-Class (W246) • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Design and function of the automatic front-end transmission System diagnosis and repair Test, adjustment and repair work Disassembling the transmission, determining condition, assembly and adjustment Flash the control unit SCN coding

Method


76

Chapter


Department

Drive Train

Title

T0489F • enger Cars • AMG Powertrain Diagnosis • Engines M152, M157 and M279 • Fly

Course Number

T0489F-AA

Target group


Objectives

The participant can > Perform diagnosis on the systems > Use diagnostic tools and the associated special tools > Initiate required remedial actions > Carry out professional repair

Contents

Contents include practical work and group work related to the diagnosis procedure in regard to: > Performing testing and diagnostic work on the current AMG engines with the ME-SFI gasoline injection and ignition systems > Analyzing and remedying the effects of faults in gasoline injection and ignition systems and in peripheral systems > Targeted use of the service literature (WIS, Xentry/DAS,TIPS, STI) and workshop test equipment (special tools) > Current key topics

Training Depth

Fly

Note


Duration


Stand 12/2011

Method


77

Chapter


Department

Drive Train

Title

T0490F • enger Cars • HYBRID P2 with NAT2-FE in the E-Class (BR 212) • Diagnosis, Repair • Run

Course Number

T0490F-AA

Target group


Objectives

The participant can > Describe the functions of the transmission > Perform test, adjustment and repair work > Determine the wear of components and define their usability

Contents

> > > > > >


T0001F • enger Cars, Trucks, Vans, smart, FUSO • High-Voltage Qualification for Motor Vehicles • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Design and function System diagnosis and repair Test, adjustment and repair work Disassembling the transmission, determining condition, assembly and adjustment Flash the control unit SCN coding

Method


78

Chapter


Department


Title

T0036E • enger Cars • Suspension Systems • e-Test • Run

Course Number

T0036E-AA

Target group

System Technician Driving Stability

Objectives

The participant can > Check his/her level of knowledge on the design, function and operation of AIRMATIC (S-/M-Class), AIRMATIC Dual Control (E-Class, W212) and ABC (S-/CL-Class, W221/CL216) > Specifically prepare for the training course > Prove his/her level of knowledge by ing the e-Initial Test

Contents

This is an e-Initial Test on the basic functions of the suspension systems.

Training Depth

Run

Note

ing this test is a prerequisite for training course "T0258F • enger Cars • Suspension Systems • Diagnosis, Repair • Run". Participants can test their knowledge using the CBT programs "Air Suspension Systems" Parts 1-2 (order no. 1290 4032, 1290 4033) and "Active Body Control" Parts 1-2 (1290 4025, 1290 4024).

Duration

0 hours

Stand 12/2011

Method


79

Chapter


Department


Title

T0258F • enger Cars • Suspension Systems • Diagnosis, Repair • Run

Course Number

T0258F-AA

Target group


Objectives

The participant can > Describe the design, function and operation of the ABC (S-/CL-Class, W221/CL216) > Perform diagnosis on the suspension systems > Diagnose faults in the network > Properly use the Diagnosis Assistance System (DAS) and Measurement Technology (HMS) test tools

Contents

> Design, function and diagnosis of the suspension systems AIRMATIC, Dual Control and ABC > Diagnosis of the suspension systems Dual Control and ABC > Integration of suspension systems in the vehicle network > Use of Diagnosis Assistance System (DAS) and Measurement Technology (HMS) diagnostic tools > Adjustment of vehicle level


T0036E • enger Cars • Suspension Systems • e-Test • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Note

Participants can test their knowledge using the CBT programs "Air Suspension Systems" Parts 1-2 (order no. 1290 4032, 1290 4033) and "Active Body Control" Parts 1-2 (1290 4025, 1290 4024). The training concludes with a final test.

Duration


Stand 12/2011

Method


80

Chapter


Department


Title

T0076E • enger Cars • Brake Control and Active Driving Assistance Systems • eTraining • Run

Course Number

T0076E-AA

Target group


Objectives

The participant can: > Check his/her level of knowledge > Specifically prepare for the training course > Prove his/her knowledge by successfully completing the test

Contents

Basic functions of the ESP, ABR and SBC systems

Training Depth

Run

Note

Successful completion of this e-Training course entitles you to take part in the training course "T0344F • enger Cars • Brake Control and Active Driving Assistance Systems • Diagnosis and Repair • Run".

Duration

1,5 hours

Stand 12/2011

Method


81

Chapter


Department


Title

T0342F • enger Cars • Brake Control, Suspension and Active Driving Assistance Systems • New Features and Modifications • Fly

Course Number

T0342F-AA

Target group


Objectives

The participant can > Describe the design, function and operation of the new driving assistance systems in the W212 model series (E-Class) > Perform diagnosis on the new driving assistance systems > Describe the design, function and operation of the ADS and AIRmatic suspension systems in model series W204 (C-Class) and W212 (E-Class) > Describe the new features and modifications in the suspension and damping systems compared to the predecessor model series > Perform diagnosis on the suspension systems and state how the diagnosis has changed > Properly use the Diagnosis Assistance System (DAS) and Measurement Technology (HMS) test tools > Describe the changes to the ABR, SBC and ESP brake systems in model series W221 (S-Class), W212 (E-Class), X164 (GL-Class) and W204 (C-Class)

Contents

> New features and changes in the suspension system > Design, function and operation - Of new driving assistance systems in the W212 model series - Of the suspension and brake control systems Diagnosis on suspension, brake control and active driving assistance systems


The e-Test "T0036E • enger Cars • Suspension Systems • e-Test • Run" is recommended in preparation for this course.

Training Depth

Fly

Duration


Stand 12/2011

Method


82

Chapter


Department


Title

T0307F • enger Cars, smart • Vehicle Alignment • Run

Course Number

T0307F-AA

Target group


Objectives

The participant can > Check the chassis alignment electronically and diagnose complaints > Conduct mechanical alignment checks > Inspect axle components > Perform test, adjustment and repair work

Contents

> > > >

Training Depth

Run

Note

The training concludes with a final test. The participant is familiar with the wheel alignment systems used.

Duration


Stand 12/2011

Axle geometry and correlations between suspension characteristics and tire wear Adjusting the various axle variants Accident diagnosis by means of mechanical alignment checks Information on current complaints and remedial measures Method


83

Chapter


Department


Title

T0092E • enger Cars, Trucks, Vans • Air Conditioning Systems Basic Training • eTraining • Go

Course Number

T0092E-AA

Target group


Objectives

The participant can describe the basic design of a refrigerant circuit and its key components.

Contents

> > > >

Training Depth

Go

Note

This e-Training is an introductory course to prepare for further training in building competency/qualification in working on air conditioning systems.

Duration

0,9 hours

Stand 12/2011

Basic design of commercial vehicle climate control systems Components and their functions Refrigeration circuit Fundamentals of thermodynamics Method


84

Chapter


Department


Title

T0074E • enger Cars • Fundamentals of Diagnosing Comfort and Climate Control Systems • e-Training • Run

Course Number

T0074E-AA

Target group


Objectives

The participant can > Describe the procedure for conducting systematic diagnosis in line with the diagnosis strategy > Name the most important features of the comfort and climate control systems > Name the installation locations of the most important system components > Name the fundamentals of the electrical and bus systems for the comfort and climate control systems > Learn and apply the basic principles in virtual practical situations

Contents

> Diagnosis levels and strategy > Example system and function fundamentals > Virtual troubleshooting

Training Depth

Run

Duration

2,3 hours

Stand 12/2011

Method

Theorie 100%

85

Chapter


Department


Title

T0356F • enger Cars • Diagnosis of Comfort and Climate Control Systems • Fly

Course Number

T0356F-AA

Target group


Objectives

The participant can > Develop a diagnosis strategy for complex faults based on the five-level model > Produce a targeted diagnosis in cases where fault codes have been stored or not stored > Share his/her experience in a small group during practical work and expand his/her knowledge > Diagnose the complex comfort, drive authorization and display systems on the current vehicle model series > Identify appropriate repair solutions > Internalize the systematic approach of the diagnosis strategy by completing practical exercises

Contents

> Diagnosis of complex comfort systems following the diagnostic process > Extensive practical work and fault diagnoses on three different current vehicle models > Design and function of the vehicle network > Advanced handling of Star Diagnosis, DAS and Xentry, and Hermann Measurement Technology > Diagnose complex customer complaints, generate the proper remedial actions and remedy faults


T0074E • enger Cars • Fundamentals of Diagnosing Comfort and Climate Control Systems • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration


Stand 12/2011

Method


86

Chapter


Department


Title

T0447F • enger Cars • Diagnosis of Comfort and Climate Control Systems • Fly

Course Number

T0447F-AA

Target group


Objectives

The participant can > Develop a diagnosis strategy for complex faults based on the Diagnosis Guidelines (five-level model) > Produce a targeted diagnosis in cases where fault codes have been stored or not stored > Share his/her experience in a small group during practical work and expand his/her knowledge > Diagnose the complex comfort, drive authorization and display systems on the current vehicle model series > Identify appropriate repair solutions > Internalize the systematic approach of the diagnosis strategy by completing complex practical exercises

Contents

> Diagnosis of complex comfort systems following the diagnostic process > Complex practical work and fault diagnoses on three different current vehicle models > Design and function of the vehicle network > Advanced handling of Star Diagnosis, DAS and Xentry, and Hermann Measurement Technology > Diagnose complex customer complaints, generate the proper remedial actions and remedy faults


T0074E • enger Cars • Fundamentals of Diagnosing Comfort and Climate Control Systems • e-Training • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration


Stand 12/2011

Method


87

Chapter


Department


Title

T0448F • enger Cars • Air Conditioning Systems and Auxiliary Heaters • Emphasis on the New R1234yf Refrigerant • Run

Course Number

T0448F-AA

Target group


Objectives

The participant can > Describe the design and function of the air conditioning system with the new R1234yf refrigerant and other current air conditioning systems > Produce a diagnosis of the refrigerant circuit with the new R1234yf refrigerant, pinpoint faults and properly rectify them. > Perform leak testing using approved Mercedes-Benz testing supplies (nitrogen + UV additive) and new/current test equipment > Properly discharge and charge the air conditioning system with R1234yf and R134a > Name the design and functional sequences of the Webasto heaters

Contents

> Basic design, function (refrigeration circuit) and diagnosis with emphasis on the air conditioning systems with the new R1234yf refrigerant > Working with an emphasis on the new service station for the R1234yf refrigerant > Diagnostic work on the vehicle using the Workshop Information System (WIS) > Basic design, function and repair of Webasto heaters > Maintenance, test and repair work

Training Depth

Run

Note

Participants can test and refresh their knowledge using the e-Training "T0092E • enger Cars, Trucks, Vans • Air Conditioning Systems Basic Training • e-Training • Go" . It is recommended that participants first attend the training course "X0138F • enger Cars • Air Conditioning Systems Basic Training • Certificate of Competence to EC Regulation 307/2008 • Go".

Duration


Stand 12/2011

Method


88

Chapter


Department


Title

T0357F • enger Cars • Air Conditioning Systems, Heaters, Auxiliary Heaters • Run

Course Number

T0357F-AA

Target group


Objectives

The participant can > Describe the design and function of current air conditioning systems > Perform diagnostics on the refrigerant circuit, localize faults and perform repair work in a professional manner > Perform leak testing using approved Mercedes-Benz testing supplies (nitrogen + UV additive) and test equipment > Empty and refill the air conditioning system in a professional manner > Name the design and functional sequences of the Webasto heaters

Contents

> Basic design, function (refrigeration circuit) and diagnosis of current air conditioning systems > Working with the service station > Diagnostic work on the vehicle using the Workshop Information System (WIS) > Basic design, function and repair of Webasto heaters > Maintenance, test and repair work


Participants can test and refresh their knowledge using the e-Training "T0092E • enger Cars, Trucks, Vans • Air Conditioning Systems Basic Training • e-Training • Go". It is recommended that participants first attend the training course "T0237F • enger Cars • Air Conditioning Systems Basic Training • Certificate of Competence to EC Regulation 307/2008 • Go".

Training Depth

Run

Duration


Stand 12/2011

Method


89

Chapter


Department


Title

T0274F • enger Cars • ive Restraint, Knee, Airbag and Safety Systems • Run

Course Number

T0274F-AA

Target group


Objectives

The participant can > Describe the design, function and repair of the current restraint systems > Diagnose and test SRS components > Perform diagnosis and repair work on the airbag, PRE-SAFE®, and emergency belt tensioning retractor systems > Independently perform preventive measures on safety-relevant components on an accident-damaged vehicle

Contents

> > > > > > > > >

Training Depth

Run

Note

Participants can test and refresh their knowledge using the CBT programs "Safety and Restraint Systems" Parts 1 and 2 (order no. 1290 4034 and 1290 4039). This training serves to certify competence in handling airbags, PRE-SAFE® systems and emergency tensioning retractors for the trade supervisory authorities.

Duration


Stand 12/2011

Design, deployment and effect of all airbag systems Handling of SRS components and PRE-SAFE® systems in the W212 and W221 Emergency tensioning retractors and NECK-PRO systems Seat occupied and automatic child seat recognition ive safety components Legal framework (Explosives Act and the Explosives Act Ordinance) Responsibilities within the operation Storage of pyrotechnical material Reporting procedure and offenses Method


90

Chapter


Department


Title

T0452F • enger Cars • Current Drive Authorization and Locking Systems • Emphasis on the New DAS 4 • Run

Course Number

T0452F-AA

Target group


Objectives

The participant can > Describe the new Drive Authorization System (DAS) > Describe the current drive authorization systems (from DAS 2) and locking systems > Perform targeted diagnoses > Replace various system components and safety-related components (e.g. control units) > Diagnose the DAS system components and replace them if necessary

Contents

Design and system function of the new DAS 4 and the current DAS 3 and differences between the systems with respect to > Drive authorization > Central locking > Anti-theft alarm system (ATA) > New products/features introduced with enger car model refinement measures


Participants can test and refresh their knowledge using the CBT programs "Underlying Principles of Motor Vehicle Electrics/Electronics" (order no. 1290 4757) and "Access and Drive Authorization Systems" (1290 4014).

Training Depth

Run

Note

Participants can test and refresh their knowledge using the CBT programs "Underlying Principles of Motor Vehicle Electrics/Electronics" (order no. 1290 4757) and "Access and Drive Authorization Systems" (1290 4014).

Duration


Stand 12/2011

Method


91

Chapter


Department


Title

T0454F • enger Cars • New Drive Authorization System DAS 4 • Key Programming • Run

Course Number

T0454F-AA

Target group


Objectives

The participant can > Independently program the DAS 4 vehicle key > Block and release the key tracks > Personalize the electronic ignition lock (EZS)

Contents

> Overall process "Drive Authorization DAS 4" in combination with Xentry > Handling of theft-relevant parts in accordance with the currently valid guidelines from Daimler AG > Order processing for theft-relevant parts > Operating the DAS 4 software for component programming

Training Depth

Run

Duration

1 day (per 8 hours)

Stand 12/2011

Method


92

Chapter


Department


Title

T0226F • enger Cars • Drive Authorization System DAS 3 • Key Programming • Run

Course Number

T0226F-AA

Target group

System Technician Telecommunication

Objectives

The participant can > Independently program the DAS 3 vehicle key. > Block and release the key tracks > Personalize the electronic ignition lock (EZS)

Contents

> Handling of theft-relevant parts in accordance with the currently valid guidelines from Daimler AG > Order processing for theft-relevant parts > Operating the DAS 3 software for component programming

Training Depth

Run

Note

Functional models are supplied by Global Training. Successful participation of an employee is required for ordering a programming station for the first time and receiving authorization.

Duration

1 day (per 8 hours)

Stand 12/2011

Method


93

Chapter


Department


Title

T0450E • enger Cars • Fundamental Knowledge of Soft Top Systems • SL, SLK and E-Class (R231/R172/A207) • e-Training • Go

Course Number

T0450E-AA

Target group


Objectives

The participant can > Describe the design, function and repair of soft top systems > Identify the new features and modifications in the familiar systems

Contents

Fundamental knowledge on the design and function of the soft top systems on the new SL-Class, SLK-Class and E-Class Cabriolet

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

Method


94

Chapter


Department


Title

T0449F • enger Cars • Repair and Adjustment Operations for Soft Top Systems • SL, SLK and E-Class (R231/R172/A207) • Run

Course Number

T0449F-AA

Target group


Objectives

The participant can > Name the design, function and repair of the new soft top system on the R231 and on other current soft top systems > Identify the new features and modifications in the familiar systems > Check the new and current Vario roof systems and adjust as required > Position and adjust the trunk lid and tubular frame > Check and adjust the side windows > Perform a hydraulic pressure test on the systems and carry out repairs > Perform immediate measures and emergency actuation following a breakdown > Work on current field complaints as part of an exchange of experience session

Contents

> Design and function of the new R231 soft top system and other current soft top systems > Practical work on the new R231 soft top system and on other current roof systems > Targeted adjustment operations (e.g. tubular frame) on specified roof systems > Consistently reliable window adjustment > Current complaints and remedies > Working with diagnostic tools and special tools > Breakdown assistance procedures and emergency actuation


T0450E • enger Cars • Fundamental Knowledge of Soft Top Systems • SL, SLK and E-Class (R231/R172/A207) • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


95

Chapter


Department


Title

T0451F • enger Cars • Diagnosis of Soft Top Systems • Emphasis on the New R231, SLK and E-Class Cabriolet • Fly

Course Number

T0451F-AA

Target group


Objectives

The participant can > Describe the design, function and characteristics of the new soft top system on the R231 and of the soft top systems currently found on the R172 and A207 > Carry out a hydraulic pressure test on the vehicle > Diagnose and remedy electrohydraulic faults and mechanical problems > Perform emergency actuation in a professional manner > Work on current field complaints as part of an exchange of experience session (topical focus hour)

Contents

> Targeted fault diagnosis on the roof systems with emphasis on the R231 as well as R172 and A207 > Processing of current customer complaints using TIPS and WIS > Targeted use of diagnostic tools and special tools > Breakdown assistance procedures/emergency actuation > Diagnosis, fault repair and current remedial actions for complaints


T0450E • enger Cars • Fundamental Knowledge of Soft Top Systems • SL (R231), SLK (R172), E-Class Cabriolet (A207) • e-Training • Go

Training Depth

Fly

Duration


Stand 12/2011

Method


96

Chapter


Department


Title

T0281F • enger Cars • Diagnosis of Soft Top Systems • Focus on R172, A207, SL (R230) • Fly

Course Number

T0281F-AA

Target group


Objectives

The participant can > Describe the design, function and features of both the new and current roof systems > Carry out a hydraulic pressure test on the vehicle > Diagnose and remedy electrohydraulic faults and mechanical problems > Perform emergency actuation in a professional manner > Work on current field complaints as part of an exchange of experience session (topical focus hour)

Contents

> > > > >

Training Depth

Fly

Duration


Stand 12/2011

Targeted fault diagnosis on the roof systems with a focus on the R172 Processing of current customer complaints using TIPS and WIS Targeted use of diagnostic tools and special tools Breakdown assistance procedures/emergency actuation Diagnosis, fault repair and current remedial actions for complaints Method


97

Chapter


Department


Title

T0453F • enger Cars • Diagnosis of Body Noises and Leaks • Emphasis on the SLK, E-Class Cabriolet and New SL (R231) • Fly

Course Number

T0453F-AA

Target group


Objectives

The participant can > Diagnose body noise and leaks and name the current remedies > Describe the design, function and adjustment of the side window system in all vehicles with frameless windows and work in a process-oriented manner (R172, A207, R230) > Rectify qualitative field complaints in the course of an exchange of experience > Disassemble and assemble equipment components related to tightness problems and noise > Use the different test and repair tools (e.g. ultrasonic tester and noise case)

Contents

> Pinpointing the source of body noises and leaks, and eliminating them by implementing appropriate measures (exact content will be determined shortly before the course starts based on complaint rates) > Fault diagnosis and repair of the window systems, power windows and sliding/tilting roofs > Exchange of experience between participants, who have been asked to present 2 field complaints for the E-Class, C-Class and SL-Class model series and to describe the causes of and, if possible, name remedial measures for these problems > TOP 10 key warranty and goodwill topics related to vehicle equipment will be presented. > Fault diagnosis and remedial measures for the model series dealt with as regards frameless windows, and the use of appropriate tools such as the "noise case," "ultrasonic testers" and the "special case for adjusting wipers"

Training Depth

Fly

Note

The participant has experience in the repair of equipment packages and is especially deployed in matters involving noises, leaks and adjustment operations. The training is strongly built around current complaint issues. Participants are encouraged to contribute by relating their own experience.

Duration


Stand 12/2011

Method


98

Chapter


Department

Telecommunications

Title

T0456F • enger Cars • Telematics Platforms and Systems • Go

Course Number

T0456F-AA

Target group


Objectives

The participant can > Describe the current telematics generations > Explain the function and design of the telematics generations > Describe the features in the head units and operate them > Explain signal transmission > Explain how navigation functions and perform updates

Contents

> > > > > >

Training Depth

Go

Duration


Stand 12/2011

Design and function of the current telematics generations Signal transmission Head unit features Fundamentals, variants, and software updates for navigation Integration of telematics systems in the vehicle networking Processing customer complaints related to telematics Method


99

Chapter


Department

Telecommunications

Title

T0097E • enger Cars • Diagnosis of Telematics Systems • Fundamentals • eTraining • Run

Course Number

T0097E-AA

Target group


Objectives

The participant can explain the design, the function and the features of the new NTG 4.5 and of the current telematics and audio systems.

Contents

> Mercedes-Benz telematics platforms and differences - NTG 3.5, 4.0, 2.5 and the new NTG 4.5 > Function and design - NTG 3.5, 4.0, 2.5, 4.5 > Telematics system with rear entertainment system

Training Depth

Run

Note

This e-Training has been supplemented with information on the NTG 4.5 in the CL218 and R172.

Duration

2,0 hours

Stand 12/2011

Method

Theorie 100%

100

Chapter


Department

Telecommunications

Title

T0464F • enger Cars • Telecommunications • Emphasis on the New M and B-Class • New Features/Modifications • Run

Course Number

T0464F-AA

Target group


Objectives

The participant can > Describe new features/modifications as well as design and function of telematics generation NTG4.5 with emphasis on new vehicle model series > Explain wireless telephony via the head unit, describe the functions, and operate the basic and comfort telephony systems > Operate COMAND online and Internet connectivity and has the system understanding required for diagnosis > Perform diagnosis on the current and new telematics systems

Contents

> New features/modifications, design and function of telematics systems with emphasis on NTG4.5 and new vehicle model series > System architectures, sound systems, digital radio, media interface > Bluetooth connectivity process, audio and navigation unit operation, hard disk, SD memory card adapter > Perform data backup on memory cards when replacing the head unit > COMAND online functions and Internet connectivity

Training Depth

Run

Duration


Stand 12/2011

Method


101

Chapter


Department

Telecommunications

Title

T0455F • enger Cars • Diagnosis of the New NTG 4.5 and Current Telematics Systems • Emphasis on the M, B and SL-Class • Fly

Course Number

T0455F-AA

Target group


Objectives

For the new model series, the participant can > Systematically evaluate complex telematics complaints and find suitable repair solutions > Perform structured troubleshooting using DAS and Xentry > Internalize the systematic approach of the diagnosis strategy by completing practical exercises

Contents

> Networking and cross-linking of Telematics Generation NTG 4.5 with emphasis on new model series and on NTG 2.5, 3.5 and 4 > Control and display concept (BAK) in new model series > Troubleshooting and diagnosis for current complaints > Use of the latest diagnostic tools, antenna meter, Hermann Measurement Technology and Bluetooth test adapter > Bluetooth technology > Basic and comfort telephony incl. antennas


T0097E • enger Cars • Diagnosis of Telematics Systems • Fundamentals • eTraining • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration


Stand 12/2011

Method


102

Chapter


Department

Bodywork

Title

T0274F • enger Cars • ive Restraint, Knee, Airbag and Safety Systems • Run

Course Number

T0274F-AA

Target group


Objectives

The participant can > Describe the design, function and repair of the current restraint systems > Diagnose and test SRS components > Perform diagnosis and repair work on the airbag, PRE-SAFE®, and emergency belt tensioning retractor systems > Independently perform preventive measures on safety-relevant components on an accident-damaged vehicle

Contents

> > > > > > > > >

Training Depth

Run

Note

Participants can test and refresh their knowledge using the CBT programs "Safety and Restraint Systems" Parts 1 and 2 (order no. 1290 4034 and 1290 4039). This training serves to certify competence in handling airbags, PRE-SAFE® systems and emergency tensioning retractors for the trade supervisory authorities.

Duration


Stand 12/2011

Design, deployment and effect of all airbag systems Handling of SRS components and PRE-SAFE® systems in the W212 and W221 Emergency tensioning retractors and NECK-PRO systems Seat occupied and automatic child seat recognition ive safety components Legal framework (Explosives Act and the Explosives Act Ordinance) Responsibilities within the operation Storage of pyrotechnical material Reporting procedure and offenses Method


103

Chapter


Department

Bodywork

Title

T0276F • enger Cars, Vans • Small Repairs • Cosmetic Repairs and Repairs of Minor Damage • Go

Course Number

T0276F-AA

Target group

Bodywork Specialist

Objectives

The participant can > Assess damage for which small repair methods are suitable > Select the most economical repair method > Repair minor damage on plastic and accessory parts on the body and in the interior (e.g. dashboard, trim, seat covers) > Repair paint damage on painted aluminum rims > Repair glass in a professional manner > Use the tools and repair methods recommended by Mercedes-Benz

Contents

> Recognition and classification of typical (minor) damage profiles and determining how to repair them > Material properties of plastics and the appropriate repair methods for these materials > Repair of interior and exterior plastic parts of vehicle > Repair of seats and upholstery > Glass repair techniques and equipment > Repair and touchup of damage to painted aluminum rims

Training Depth

Go

Note

This training course gives participants the knowledge to repair minor damage in a timely and economical manner. All repairs are performed by each participant using tools and repair methods recommended by Mercedes-Benz. In coordination with AutomotiveTraining GmbH (tel.: +49 (0) 711 17 - 7 04 04), participants may bring in vehicles or parts that have such damage.

Duration


Stand 12/2011

Method


104

Chapter


Department

Bodywork

Title

T0461F • enger Cars • ing Techniques for Current Model Series • Emphasis on the R231 • Run

Course Number

T0461F-AA

Target group

Bodywork Specialist

Objectives

The participant can > Describe the advantages and disadvantages of MIG welding and soldering techniques as well as of aluminum welding > Describe the established application areas of MIG soldering and aluminum welding on the vehicle > Name the approved filler materials for MIG soldering and aluminum welding > Name special types of ts and produce professional ts using adhesive bonding, riveting and mixed techniques > Name the special features of aluminum materials, their properties and repair techniques for the R231

Contents

> ing methods currently used in production > Repair methods applied in the MB workshop with respect to ing techniques > Producing test ts > Processing of aluminum materials and their repair using practical examples > Evaluation of various destructively tested ts, in particular adhesive and riveted ts > Results of adhesive and riveted ts

Training Depth

Run

Duration


Stand 12/2011

Method


105

Chapter


Department

Bodywork

Title

T0457F • enger Cars • Accident Repair and Equipment for the New B-Class W246, MFA • Run

Course Number

T0457F-AA

Target group

Bodywork Specialist

Objectives

The participant > Can name the design of the body structure used for the new W246 model series > Can name the latest processing methods for "ultra-high-strength" steels > Can name the most important body repairs > Is familiar with the required safety measures for welding jobs and work on the SRS system > Can name the main equipment features and special considerations > Can perform fundamental removal and installation jobs for the interior

Contents

> Use of special tools on the new W246 model series > Practically-oriented exercises on various sectional repairs > Special considerations of coatings, e.g. galvanized s > New requirements imposed by ultra high-strength steels (e.g. Usibor) > Practically-oriented exercises on various removal and installation operations in the interior and exterior


T0458E • enger Cars • Fundamentals of Body Accident Repair • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Run

Duration


Stand 12/2011

Method


106

Chapter


Department

Bodywork

Title

T0374F • enger Cars • Accident Repair and Equipment • C, GLK, E and S-Class • Run

Course Number

T0374F-AA

Target group

Bodywork Specialist

Objectives

The participant > Can name the design of the body structure used for model series > Can name the latest processing methods for "ultra-high-strength" steels > Can name the most important body repairs > Is familiar with the required safety measures for welding jobs and work on the SRS system > Can name the main equipment features and special considerations > Can perform fundamental removal and installation jobs for the interior

Contents

> Use of special tools on various model series > Practically-oriented exercises on various sectional repairs > Special considerations of coatings, e.g. galvanized s > New requirements imposed by ultra high-strength steels (e.g. Usibor) > Practically-oriented exercises on various removal and installation operations in the interior and exterior

Training Depth

Run

Note

The participant must have basic experience in bodywork repairs on previous model series in accordance with MB guidelines. In addition, basic knowledge of MIG soldering, MAG welding, resistance welding and how to set up the straightening bench is required.

Duration


Stand 12/2011

Method


107

Chapter


Department

Bodywork

Title

T0556F • enger Cars • Accident Repair and Equipment • M-Class • Run

Course Number

T0556F-AA

Target group

Bodywork Specialist

Objectives

The participant: > Can name the design of the body structure used for model series 166 > Can name the latest processing methods for "ultra-high-strength" steels > Can name the most important body repairs > Becomes familiar with the necessary safety measures for welding work and work on the SRS system > Can name the main equipment features and special considerations > Can perform fundamental removal and installation jobs for the interior

Contents

> Use of special tools on the M-Class (model series 166) > Practically-oriented exercises on various sectional repairs > Special considerations of coatings, e.g. galvanized s > New requirements imposed by ultra high-strength steels (e.g. Usibor) > Practically-oriented exercises on various removal and installation operations in the interior and exterior

Training Depth

Run

Duration


Stand 12/2011

Method


108

Chapter


Department

Bodywork

Title

T0466F • enger Cars • Accident Repair for the New SL-Class (R231) • Fly

Course Number

T0466F-AA

Target group

Bodywork Specialist

Objectives

The participant can > Describe the design of the aluminum body structure and the repair concept for the new SL-Class (R231) > Describe the latest methods for processing aluminum materials > Perform basic aluminum body repairs such as welding, riveting, bolting and adhesive bonding > Identify the required safety measures for welding jobs and work on the SRS system

Contents

> > > >


T0458E • enger Cars • Fundamentals of Body Accident Repair • e-Training • Go This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Duration

1 day (per 8 hours)

Stand 12/2011

Body and repair concept for the new SL-Class (R231) Use of special tools Practically-oriented exercises on various sectional repairs Special considerations and new demands for aluminum materials

Method


109

Chapter


Department

Bodywork

Title

T0376F • enger Cars • Accident Repair and Equipment • SLK and CLS-Class • Run

Course Number

T0376F-AA

Target group

Bodywork Specialist

Objectives

The participant can > Can name the design of the body structure used for model series > Can name the latest processing methods for "ultra-high-strength" steels > Can name the most important body repairs > Becomes familiar with the necessary safety measures for welding work and work on the SRS system > Can name the main equipment features and special considerations > Can perform fundamental removal and installation jobs for the interior

Contents

> Use of special tools on various model series > Practically-oriented exercises on various sectional repairs > Special considerations of coatings, e.g. galvanized s > New requirements imposed by ultra high-strength steels (e.g. Usibor) > Practically-oriented exercises on various removal and installation operations in the interior and exterior

Training Depth

Run

Note

The participant must have basic experience in bodywork repairs on previous model series in accordance with MB guidelines. In addition, basic knowledge of MIG soldering, MAG welding, resistance welding and how to set up the straightening bench is required.

Duration


Stand 12/2011

Method


110

Chapter


Department

Bodywork

Title

T0458E • enger Cars • Fundamentals of Body Accident Repair • e-Training • Go

Course Number

T0458E-AA

Target group

Bodywork Specialist

Objectives

The participant > Can name the design of the body structure used for model series > Can name the most important body repairs > Is familiar with the required safety measures for welding work

Contents

Fundamental knowledge about body accident repair

Training Depth

Go

Duration

1,0 hours

Stand 12/2011

Method


111

Chapter


Department

Bodywork

Title

T0462F • enger Cars • Assessment of Current Body Shell Complaints • Run

Course Number

T0462F-AA

Target group

Bodywork Specialist

Objectives

The participant can > Perform an exact diagnosis of the components subject to complaint > Correct faults as necessary according to the test catalog or catalog of standards > Employ the correct repair stages, approved materials and tools > Permanently remove corrosion damage and apply corrosion protection > Explain the background leading to these issues > Conduct customer discussions in a professional manner and employ the appropriate arguments

Contents

> Corrosion identification and economical repair solutions for doors, trunk lid, frametype integral , roof, spring cup, sidewall, underfloor, fenders and engine hood > Individual component protection > Inspection guidelines and catalog of standards > Necessary tools, e.g., IBIX sandblaster, door cutting device, Taurus 4 riveting device

Training Depth

Run

Duration

1 day (per 8 hours)

Stand 12/2011

Method


112

Chapter


Department

Bodywork

Title

T0365F • enger Cars • Aluminum Welding 1 • Run

Course Number

T0365F-AA

Target group

Bodywork Specialist

Objectives

The participant can: > Assess the hazards associated with MIG welding and take precautionary personal safety measures > Name the differences between MIG/MAG welding and the advantages of the pulsed arc technique > Set welding equipment to suit the base material, the type of seam and the welding position > aluminum s using the different types of seams and in different welding positions > Prepare the required learning outcome checks as per DIN EN ISO 9606-2 and assess his/her level of manual skills in welding aluminum

Contents

> Work safety and accident prevention > MIG/MAG welding, pulsed arc > Adjustment of welding parameters/effects on the weld > Pulsed arc > MIG welding of fillet welds and square butt t welds in the different welding positions > Close training with learning outcome checks to assess the participants' manual skills and to identify what still needs to be done to prepare for the training course "T0463F • enger Cars • Aluminum Welding 2 • Fly" The training course ends with a learning outcome check to assess the practical skills

Training Depth

Run

Note

The operation must have a dedicated aluminum workstation according to Mercedes-Benz specifications! The participant must bring his or her own complete protective clothing (welding mask, safety shoes, jacket or overalls), as it will be worn during the practical segment of the course.

Method


To successfully conclude this training course, the participant must have successfully completed vocational training as a body specialist and have at least 3 years of professional experience in accident repairs on Mercedes-Benz enger cars. IMPORTANT! The course contents are mandatory requirements for participation in "T0463F • enger Cars • Aluminum Welding 2 • Fly". The price includes all test fees, and the training course and test material. Duration

Stand 12/2011


113

Chapter


Department

Bodywork

Title

T0463F • enger Cars • Aluminum Welding 2 • Fly

Course Number

T0463F-AA

Target group

Bodywork Expert

Objectives

The participant can: > Assess the hazards of MIG welding and take measures to protect his/her health > Name the differences between MIG/MAG welding and the advantages of the pulsed arc technique > Set welding equipment to suit the base material, the type of seam and the welding position > Work on skills with regard to the weld positions and seam types used in repairs > Detect possible weld seam faults and respond appropriately > his/her MIG aluminum welding skills during tests

Contents

> Work safety and accident prevention > MIG/MAG welding, pulsed arc > Adjustment of welding parameters/effects on the weld > Preparation for the test in accordance with DIN ISO EN 9606-2 > Preparation for the test on die-cast and chilled-cast components in accordance with Mercedes-Benz specifications > Test in accordance with the above-listed standards > Final qualification in accordance with ISO 9606-2 and Mercedes-Benz standard (GSP/TPE) for aluminum welding on body structures


T0365F • enger Cars • Aluminum Welding 1 • Run This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Note

The participant must bring his or her own complete protective clothing (welding mask, safety shoes, jacket or overalls), as it will be worn during the practical segment of the course. The participant must bring a "QEV 111 AEYEGL TS Weld Specimen Material" pack to the training course.

Method


The final test is valid for two years if the prescribed work sample 1 (T0513F), the work sample 2 (T0518F) and the work sample 3 (T0530F) are created with the required quality every six months. After two years, further training is required in order to extend the certificate by another two years. The training price includes all test fees. Duration

Stand 12/2011


114

Chapter


Department

Bodywork

Title

T0518F • enger Cars • Aluminum Welding • Work Sample 2 • Fly

Course Number

T0518F-AA

Target group

Bodywork Expert

Objectives

Successful 6-month proof of qualification for aluminum welding on Mercedes-Benz vehicles.

Contents

Creation of aluminum welding samples as per ISO 9606-2 and Mercedes-Benz-specific standards.


T0513F • enger Cars • Aluminum Welding • Work Sample 1 • Fly This training/test has to be booked, before you are authorized to book the main training. You´ll find a detailed description about the training, using the training code.

Training Depth

Fly

Note

The participant must bring his or her own complete protective clothing (welding mask, safety shoes, jacket or overalls), as it will be worn during the practical segment of the course. The participant must bring a "QEV 111 AEYEGL TS Weld Specimen Material" pack for the work sample.

Method


Participants who successfully complete the tests in the training course "Aluminum Welding 2" will receive a certificate. This certificate is valid for 2 years, as long as the employee successfully participates in the prescribed training courses "Aluminum Welding Work Sample 1, 2 and 3 • Fly" every 6 months. IMPORTANT! These work samples must be personally created in the welding institute in the presence of qualified examiners/trainers. No other type of creation is permitted. The training price includes all test fees. Duration

Stand 12/2011


115

Chapter


Department

Bodywork

Title

T0471F • enger Cars • Interior and Exterior Equipment for the New SL-Class (R231) • Fly

Course Number

T0471F-AA

Target group

Bodywork Specialist

Objectives

The participant > Can describe the design of the aluminum body structure for the new SL-Class (R231) > Can name the main equipment features and special considerations > Can perform the most important removal and installation work in the interior and exterior. > Is familiar with the work procedures and safety measures for MAGIC SKY CONTROL > Is familiar with the body-specific adjustment operation (e.g. Softnose, trunk lid)

Contents

> Use of special tools on the new SL-Class (R231) > Practically-oriented exercises on various removal and installation operations in the interior and exterior > Body-related calibration and adjustment operations > MAGIC SKY CONTROL - Information and safety precautions for removal and installation

Training Depth

Fly

Duration

1 day (per 8 hours)

Stand 12/2011

Method


116

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