Customer Portal 135 131049

Bajaj Allianz Life Insurance Co. Ltd.

Customer Portal FAQs Click on below links for more information Q. What are the services which are available in customer portal? Q. How to the policy online? The procedure for online registration is as follows: to our website: www.bajajallianzlife.co.in Select 'Customer Service' or 'Customer Portal' tab. For the new , click on 'New Registration' link New Registration form will be displayed. Enter the fields as Policy Number, amt, Date of Birth of Policy Holder and click on 'Validate'. Kindly enter all the Fields. Please confirm the address is correct? Y/N If N kindly enter the correct address and update the same. Please enter all the details and submit the form. Your id and will be mailed to your e-mail id. Note: Kindly enter the 10 digits policy number (Add "0" before policy number. E.g. 0012345678) In case, the customer is providing the following details, then we can the customer's policy on the customer portal. Policy number: Amount: Date of Birth : If you are getting any error while accessing Customer Portal, kindly send us the screenshot on [email protected], so that we will resolve your query at the earliest. For New registration, if the life assured and policyholder

Q.is different person then whose date of birth should we provide?

Q. What should I do for ? Q. What should I do if trouble in or lock? Q.

How to make a payment online?

Q. Can I pay for my policy in advance? If the system does not respond after I confirm the transaction, how can I know whether the transaction has been processed?

Q.

Q. How to get receipt online? Q. How to check policy fund details? Q. How to add the policy? I have 2 more policies but I am not able to Add them, system gives message: You cannot Add This Policy to your portfolio.

Q.

Q. What is the Online Pin (O-Pin)?

I already have my ID and , why do I need to for Online Pin (O-Pin)?

Q.

Q. What is the procedure to get O-pin? It's been 2 weeks since I submitted my O-Pin Application but I

Q.have not received my O-Pin. What should I do? Q. Forgot O-pin or resend O-pin?

Q. Do I need to enter O-Pin for renewal payment? Q. What do you mean by fund apportionment and fund switching? Q. How to do fund apportionment and fund switching online? Q. By what time I can put request for Fund Switch? Q. Can I know the Status of my Service Requests Online? Q. How many request can I place in a day? Q. What is the procedure for Address change online? If I want to change the / frequency mode online, how

Q.to do it and when?

Q. Why is the service so slow? Q. What are the browser requirements? Q. Us <

@ Bajaj A llianz L ife I ns uranc e C o. L td. | M inimum Brows er Requirement: Y ou mus t have I nternet E xplorer 5 .5 & above or N ets c ape C ommunic ator 4 .7 & above.