Guest Relation Executive Resume
Paula Kailee 1234 Main Court Santa Cruz CA, 95060 Cell: 257-309-8910 Email:
[email protected] Career Profile:Seeking a position of a Guest Relation Executive wherein my extensive customer service skills will prove beneficial towards the growth of the organization Summary of Skills:
More than seven years of progressive experience in handling customers Proficient in both oral and written communication skills Effective organizational and time management skills Skilled in building and maintaining good relationship with customers Multi-tasking with ability to work under pressure Patience, enthusiastic with excellent istrative skills Ability to perform tasks under minimal supervision
Computer knowledge: Familiar with various computer applications like Microsoft word, PowerPoint, Excel, Access, Outlook, Oracle CRM and the Internet Educational Qualification: Bachelor's degree in Hotel and Management from California Management College in the year 19XX Certifications: Associate Degree in Public Relations from University of California in the year 19XX Professional Experience: ABC Health Care Centre, CA 20XX till date Guest Relation Executive
Assigned the tasks of handling front desk and ensured cleanliness of the area Handled the responsibilities of ensuring that all the queries and complaints of customer are promptly attended Performed the tasks of reporting to the Centre Head in case of critical problems Assigned the responsibilities of handling outbound and inbound calls Handled the tasks of tracking and dispatching courier Prepared reports of the daily activities of the organization when required
California Business centre, CA 20XX to 20XX Guest Relation Executive
Performs the tasks of responding to the queries and request of guests and client‘s' Handles the responsibilities of managing guest relation activities of the organization Coordinates with the request of guest to other departments like housekeeping and pantry Responds as well as solves different complaints of guest Performs the tasks of attending as well as answering incoming and outgoing call Transfers respective calls to the concerned person of the departments
Awards and Honors: Received employee of the year in California Business Centre in the year 20XX Personal Information:
Name: Paula Kailee Date of Birth: XX/XX/19XX Employment Status: Full time Relationship status: Single
Reference:
Mark Mitchell ABC Business Inc, CA Guest Relation Officer Cell: 111-235-7895 Email:
[email protected]