Sequence Of Service Room Service Delivery 1ug58

DELIVERING ROOM SERVICE Check to make sure the order is complete with appropriate condiments

Ensure that the docket is correct and a working pen is present

Approach the room with minimal noise and sensitivity to customer needs

Knock firmly and announce delivery

If no answer wait 10 seconds and repeat

Greet customers politely

Good Morning/Afternoon/Evening MR./MRS/MS____________________________ Thank you for ordering Room Service – My name is _____. If you require anything else or would like your tray removed when you have finished please call Room Service at extension #190.

Present the with the meal for a signature

Thank you – enjoy your Meal. Return to department

In the event of no response, attendant to call supervisor to