Solutions Manual For Quality Improvement 9th Edition By Besterfield 3q2j4g
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Solutions Manual for Quality Improvement 9th Edition by Besterfield Full : http://link.org/p/solutions-manual-for-qualityimprovement-9th-edition-by-besterfield/
Instructor’s Manual to accompany
Quality Improvement Ninth Edition Dale H. Besterfield, Ph.D., P.E.
Upper Saddle River, New Jersey
Columbus, Ohio
Copyright © 2013, 2009, 2004, 2001, 1998, 1994 by Pearson Education, Inc., Upper Saddle River, New Jersey 07458. Pearson Prentice Hall. All rights reserved. Printed in the United States of America. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department. Pearson Prentice Hall™ is a trademark of Pearson Education, Inc. ® Pearson is a ed trademark of Pearson plc Prentice Hall® is a ed trademark of Pearson Education, Inc.
Instructors of classes using Besterfield, Quality Improvement, Ninth Edition, may reproduce material from the instructor’s manual for classroom use.
10 9 8 7 6 5 4 3 2 1
ISBN-13: 978-0-13-262508-1 ISBN-10: 0-13-262508-3
CONTENTS Page Preface
iii
Major Changes to the Ninth Edition
1
Typical Course Outline
2
Solutions to Exercises Chapter 3
3
Chapter 4
3
Chapter 5
6
Chapter 6
26
Chapter 7
43
Chapter 8
48
Chapter 9
56
Chapter 10
65
Chapter 11
75
Chapter 13
80
Chapter 14
85
Multiple-Choice Test Questions
95
Test Problems
114
Answers to Test Problems
124
iv
PREFACE The textbook was formerly titled Quality Control—Eighth Edition. It is re-titled as Quality Improvement—Ninth Edition to reflect the concept of improvement rather than control. This manual has been published to simplify the instructor’s tasks of developing learning activities and evaluating performance. It is based on the experience of the author and is meant to serve as a guide. Each instructor will need to modify this information for the particular course objectives and the ability level of the students. For those teachers who are familiar with the Eighth Edition of the textbook, information on the major changes to the Ninth Edition is provided. This information should simplify the transition to the latest edition. A typical course outline for a three-semester hour course is shown on Page 2. The learning activities are based on 45 class meetings of 50 minutes each. Since it is difficult for the average student to cover all of the material in a typical three-semester hour course, this outline concentrates on the basic statistical aspects of quality improvement. The instructor may wish to substitute Management and Planning Tools for Reliability. If a course in statistics is a prerequisite, the instructor may include Experimental Design and Taguchi’s Quality Engineering. Solutions for the problems start on Page 3. The author has found it advantageous to post the solutions. This action allows students to determine if their methods and answer are correct. Typical multiple-choice test questions are given and an asterisk indicates the correct answer. These questions can be modified in a number of ways depending on the creativity of the instructor. Answers to test problems are also given. Since the tables in the body of the text and in the Appendix are needed to solve the problems, an open-book type examination should be considered. The instructor may also consider providing copies of the tables and using a closed-book format. Regardless, the multiple-choice questions can be given in the closed-book format. The author has found that allowing the students 3x5 cards for formulas and other information is a great learning experience.
iii
Major Changes to the Ninth Edition Chapter 1 1. Deleted Historical Review and Metric System. 2. Deleted the section on RESPONSIBILITY FOR QUALITY. 3. Added a section on QUALITY IMPROVEMENT TOOLS, with a brief description of those non-quantitative ones that are not covered in the text. 4. Deleted COMPUTERS AND QUALITY CONTROL. 5. Added COMPUTER PROGRAM. 6. Modified Exercise 2 and eliminated Exercises 3 and 4. Chapter 2 1. All previous information deleted 2. Much of the problem solving information moved to Chapter 3. 3. Chapter re-titled Lean Enterprise with all new information. Chapter 3 1. All previous information deleted. 2. Pareto Diagram, Cause and Effect Diagram, Check Sheet, and Process Flow Diagram moved to Chapter 4. 3. Chapter re-titled Six Sigma. 4. Statistical Aspects moved from old Chapter 5. Chapter 4 1. All information in old Chapter 4 becomes Chapter 5 2. Chapter is titled Statistical Process Control (SPC) and consists of Pareto Diagram, Cause and Effect Diagram, Check Sheet, and Process Flow Diagram. 3. Other elements of SPC are covered in subsequent chapters. Chapters 5, 6, 7, 8, 9, and 10 1. The basic change is to the number. Chapter 4 becomes 5, 5 becomes 6, 6 becomes 7, 7 becomes 8, 8 becomes 9, 9 becomes 10. 2. Gage control in Chapter 7 has been modified. Chapter 11 1. Old Chapter 10, Acceptance Sampling Systems is deleted and the number sequence is correct with no change to Chapter 11, Reliability. .Chapter 12 1. No change. Chapter 13 1. New chapter titled Experimental design. Chapter 14 1. New chapter titled Taguchi’s Quality Engineering.
1
TYPICAL COURSE OUTLINE Meeting 1
Topic
Chapter
Introduction
1
2 and 3
Lean Enterprise
2
4 and 5
Six Sigma
3
SPC
4
7 thru 10
Fundamentals of Statistics
5
11 thru 16
Control Charts for Variables
6
6
17
Examination I
18 and 19
Additional SPC Techniques for Variables
7
20 thru 24
Fundamentals of Probability
8
25 thru 29
Control Charts for Attributes
9
30
Examination II
31 thru 39
Lot-by-Lot, Acceptance Sampling by Attributes
10
40 thru 44 45
Reliability or Management and Planning Tools Examination III
11 or 12
Solution to Statistical Exercises Chapter 3 SIX SIGMA I. Ans. = 1.0 - (0.99999668) = 1.0- 0.999972 = 0.000028 = 28PJBD Chapter 4 STATISTICAL PROCF.SS CONTROL l. Replacement Parts: (6-mondl period)
front burners rear burners c. oven regulators 0. oven door· E. burner conttol F. ti.Mr G. drawer rollers H. All others A. 8.
2.
Dovntt.m in
A.
a. c.
D.
,I.
eo.u:
fJ::11DMUMcJ: 460
290 265
193
us 53 46
Cumulative f:[aqµancy
fA[liilDt .30 .19 .17 .13
460 750 1015
1208
.09.
1343
1396 1442
.03.03
I
_a
1526
....J26.
1526
CwlUlacive
flll:lllli .30 .49 .66 .79 .88 .91 .94 1.00
l.00
(3-month period)
tbousanda of dollar•
lost cooling
bac:k preuure reg. adjust fNd � valv. replac...ut jaa copperhead
All-· others
CullUJ..atiw Fraflla•-x
.
30
fl"IDJ; .45 .26
8 6
.01 .OS
.J
_.Qi
b"OCIYIPSJ 52
116
.45
52 82 91 105 111 116
.u
u
CUmul.ative flQ:aD.t:
• 71 .84 .91
.96 1.00
1.00
(1)
(2)
•
••
•
J
15
15
!I
J
!I
•
25
25
..... . .
l I C I
E
F
t
I
I
3
. I .,
l
I
•
..... . c
E
F
Chapter 3, 4
in percent
Cause of accident
3
30.1 28.1 8.1 3.6 3.3 3.2 23.6 100.0
a. right-of-way violation b. driving too fast for condition
following too closely d. improper turn e driving left of center f. improper overtaking g. all other C.
4.
Reason for Shipment Return: (quarter) in thou.sands
Cumulative
A. 8.
c.
O. E.
195 '
refused wrong address wrong selection order canceled All other
68
.585
195
.20
263
5
.02 �
...ll 333
.59 .79
313 318 333
.15
so
Percent
Frequency
Percent
Freq,uencx
Cumulative
.94
.96 1.00
1.00
(4)
(3)
ll.O
-g_ c:
�
J·--
20.0
.s
J
:D
c:
I
10.0
tu..
0.0 A
B
c
0
E
F
?.i
A
G
-
]
8
c
0
E
Rea9ns
Causes
4
Chapter4
s.
Paint Noncontoraities: (1-month)
ft:asu.&ani;y: 582 434 227 212 141 126 109
light spray runs drips blisters splatter bad paint owrspray All others
A.
B.
c.
D.
E. F.
G.
H.
�
e�:r:,sm, .31 .23 .12 .11 .07 .07 .06
Cumulative
EnHmsm,x
f1u;:i::11n,
582 1016 1243 1455 1596 1722 1831 1881
_...Ql
1881
Cumulative
1.00
.31 .54 .66 . 77 .84 .91 .97 1.00
6.
:m 0
A
8
C
O
E
F
6
H
TIJI! of Costs
Noncmfni ties
1. 8.
:m
l
�
Ecte-r.,J
1
00
-
-i 8)
«>
r311tn�
])
.s
.!!
a
aJ .IQ
10
JI 0
r'#f of
es. Chapter4
s
Chapter 5 FUNDAMENTALS OF STATISTICS 1.
0.86, 0.63, 0.15, 0.48
BoundarieB
2. 3. Number
8.235 < 8.24 < 8.45 (a) 8.24 521.5 < 522 < 522.5 (b) 522 625 < 630 < 635 (c) 6.3 x 10 0.015 < 0.02 < 0.025 (d) 0.02
g.p.e. 0.005 0.5 5 0.005
PrecisiOn 0.01 1 10 0.01
4.
2 2.84 x 10 , 22, 0.64, 0.8937, 0.9
5.
66.4, 379.1, 5, 4.652, 6.2 x 10
0.0006 0.001 0.002 0.3
2
7.
6.
20
20
10
10
6
8.
r.e.
s
12
Cell Boundaries
Cell Midpoint
1.72-1.76 1.77-1.81 1.82-1.86 l.87-1.91 1.92-1.96 1.97-2.01 2.02-2.06 2.01-2.11 2.12-2.16 2.17-2.ll 2.22-2.26 2.27-2.31
1. 74 1.79 1.84 l.89 1.94 1.99 2.04 2.09 2.14 2.19 2.24 2.29
18
15 POIJIIS
5.!15
6.03
5.!11
ElfT Cll!J J
Frequency
�
5
9
6
27 26 29 13 5 3 1
10
0
1
1.9'
6
2.M
TDE I lialta J
Chapter 5
9.
Cell Midpoints
Cell Boundaries
Frequency
0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
0.05-0.54 0.55-1.04 1.05-1.54 1.55-2.04 2.05-2.54 2.55-3.04 3.05-3.54 3.55-4.04
3 15 34 29 30 22 15 2
15
0.3
1.3
2.3
S&1lf
10. Scores
Freq.
6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
1 1 0 2
Relative Freq.
Cumulative Freq.
1/70 • 0.014 1/70 • 0.014 0/70 • 0 2/70 • 0.029 3/70 • 0.043 3 2 2/70 • 0.029 4 4/70 :a 0.057 10 10/70 • 0.143 11/70 0,157 11 16 16/70 • 0.229 13 13/70 • 0.186 3 3/70 • 0.043 2 2/70 • 0.029 1 1/70 • 0.014 1 1/70 • 0.014 70 1.00 Graph not shown, but similar to Problem D
1+1 2+o 2+2 4+3 7+2
--
2 2 4 7 9 9+4 - 13 13+10 • 23 23+11 • 34 34+16 • 50 5o+l3 =- 63 63+3 • 66 66+2 • 68 68+1 • 69 69+1 • 70
5.94 5.95 5.96 5.97 5.98 5.99 6.00 6.01 6.02 6.03 6.04 6.05
1 2 4 8 16 24 20 17 13 3 1 1 110
1/110 2/110 4/110 8/110 16/110 24/110 20/110 17/110 13/110 3/110 1/110 1/110
• • • • • • • • • • • •
---
13 Relative Cumulative
Cumulative o+l 1+2 3+4 7+8 15+16 31+24 55+20 75+17 92+13 105+3 108+1 109+1
0.9% 1.8 3.6 7.3 14.5 21.8 18.2 15.5 11.8 2.7 0.9 0.9 99.9%
Graph not shown, but similar to Problem 7
Relative Cumulative Freq. 2/70 • 0.029 2/70 • 0.029 4/70 • 0.057 7/70 • 0.100 9/70 • 0.129 13/70 • 0 .186 23/70 • 0. 329 34/70 • 0.486 50/70 • o. 714 63/70 • 0. 900 66/70 • 0.943 68/70 • 0.971 69/70 • 0.986 70/70 • 1.000
11. Relative
13
--
...
7
• • • • • • • •
15 31 55 75 92 105 108 109 110
-
1 3
1/110 3/110 7/110 15/110 31/110 55/110 75/110 92/110 105/110 108/110 109/110 110/110
• • • • • • • • • • • •
0.9% 2.7 6.4 13.6 28.2 50.0 68.2 83.6 95.4 98.2 99.1 100.0%
13 Chapter 5
12. Cell
Relative Freq.
Freq.
Midpoint 1. 74 1. 79
5 9
5/125 • 0.040 9/125 • 0.72
1.84
6
6/125 • 0.048
1.89 1.94 1.99 2.04 2.09 2.14 2.19 2.24 2.29
27 26 29 13 5 3
27/125 26/125 29/125 13/125 5/125 3/125 1/125 0/125 1/125
l
0 1
m
• • • • • • • • •
Cell
3/150 15/150 34/150 29/150 30/150 22/150 15/150 2/150
3 15 34 29 30 22 15 2 150
0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
• • • • • • • •
IC
= 20/125 47/125 73/125 102/125 115/125 120/125 123/125 124/125 124/125 125/125
2o+27 47+26 73+29 102+13 115+5 12o+3 123+1 124+o 124+1
0.216 0.208 0.232 0.104 0.040 0.024 0.008 0 0.008 1.000
• 47 • 73 .. 102 .- 115 • 120 • 123 ""124 • 124 ,. 125
0.160 0.376 0.584 0.816 0.920 0.960 0.984 0.992 = 0.992 ,., 1.000
13 Relative Cumulative Freq.
Cumulative Freq. o+3 3+15 18+34 52+29 81+30 111+22 133+15 148+2
0.020 0.100 0.227 0.193 0.200 0.147 0.100 0.013 1.000
• .. • • • • • •
-
• • • • • • •
3/150 18/150 52/150 81/150 111/150 133/150 148/150 150/150
3
18 52 81 lil 133 148 150
• • • • • • • •
0.020 0.120 0.347 0.540 0.740 0.888 0.987 1.000
'13b
13a
,-
,·
l:il
1.00
100
.20 /
5/125 • 0.040 14/125 0,112
5 14
.
20
Relative Freq.
Freq.
Midpoint
•
o+5 5+9 14+6
Graph not shown, but similar to Problem
13.
Relative Cumulative Freq.
Cumulative Freq.
i
i
!,It
I
�
!::;.
�
.I O
:i)
0
0 0.3
1.8
13
0.3
1.8
3.3
SHiit
SBTII
8
Chapter 5
13c
1.00
.2 0 0
OJ
1.8 SlJENi1H
13
14b
14a
20
20
10
10
12
9
6
15
18
5.�
POINTS
5.!11 UM Cly l
6.113
15b
15a
120 lJ BO
20 40 10
1.71 1.74
1.9'
2.U
2.24
T IlE I lirutes l
9
1.91 2.11 TDE ltirwsl l'P' lnniriesl
2.31
Chapter 5
16b
16a
I�
JJ 100 15
0 0.3
1.8 STl9lmt
13
0 0.5
17_ 18 •
x • r.x/n • 115 + 113 + 121 + 115 + 116. 116 volts
r- � n
c..,..-
2s.6 + 24.s + 22.6 + 21.3 + 19.6 + 1a.5 + 16.2 + 15.5 8 • 20 • 5 m
.s.2
206 f
tx
11 27 35 43 33 20 12 6
4 2
6 9
18
14 13
s.o
fy
296 417 1,040 1,331 3,024 3,605 4,042 2,805 -1,520 804 348 196 80 19,508
3 8
20. .x; 3.5 3.8 4.1 4.4 4.7
Xv -
3.5
5
19. _x_ 148 139 130 121 112 103 94 85 76 67 58 49 40
21.
2.0
STIB6IH lrlmries>
-2
65
21.0 34.2 73.8 61.6 61.1 25.0 276.7
x • !!x n • 19,508 206 , • 95 db
r- lli n • 276.7 65 • 4.3 kg
r.wx/r.w
- {31 {33202 + {22 p1ao2 3 + 2 • 3264 h 10
Chapter 5
22.
Xw •
r.wx'/r.w
• (24) (1.75) + (18) (1.79) + (29) (l.68) 24 + 18 + 29 • 1.73 m 23.
a. b.
24•. a.
a.
11. 15. 18. 22; Md • 15 28, 33, 35, 36, 38, 43; Md• 35; 36 • 35.5
Md • L
b,
Md -
c,
Md.
d.
Md -
e.
Md•
f.
Md -
{1;
cf)1 •
•
·
1.935 ,{1�' 2: 47Jo.os • 1.94 150 - 52)o.s • 1.9s 1. .s5 1T 29
. ./65 • 4,0 ""\· 2 lS
25.
SS, none, 14 and 17
26.
l.5, 5.99, 1.99, 1.3, 94, 4.1
27.
a. b.
28.
• •/ntx2 -
29.
8 -
c.
14 • 11 • 45 - 39 • 6
R • H - L • 25 -
R •
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2 1)
d.
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m
4.3
R • H - L • 20 - 6 • 14 R • • 6.05 - 5.94 • 0.11
•/5(7152350) - (5980) • 8 2 vib/ 2
5(5 - 1) ./4(0.024) - (.308)2 4(4 - l)
11
• • 0.004
sec DIR
Chapter 5
30.
Midpoint
Freq.
(x)
(t)
(fx)
�
.5 .8 I. 1
1 16
.5
0.3 10.2
1.4
12
20.4
34. 7
18
72.0
2.3
16
36.0 36.8
_]_
88
Freq.
_1.tl_
...1f.L 3 15 34 29 30 22 15
--2. 150
31b
Midpoint
Freq.
_w_
_w_
148 139 130 121 112 103 94 85 76 67 58 49 40
14.0
14.5 19.6
l. 7
Kidpoint 0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
13.2
12 10
2.0 2.6
31a.
12.8
'f 2)
2 3 8
11 27 35 43 33 20 12 6 4
-2 206
.is.
141.5
i.ftl_
0.9 12.0 44.2 52.2 69.0 61.6 49.5
--1._._§.
297.0
(fx>
296 417 1,040 1,331 3,024 3,605 4,042 2,805 1,520 804 348 196 BQ 19,508
s
-_vin· I·-,f---·--·--- ---x2-�fX)2 n(n -1)
= ! 88(256. 2>-( 141. s >2 V
88(88-1)
::.57%
84.6 20.3
256.2
0.27 9.60 57.46 93.96 158.70 172.48 163.35 28,88 684.70
S=v
-·--·------/n}:f x2-{Lf x,2 n(n-1)
I
=
J
;150(684. 7)-(297.o)-
V
150(150-·l)
=0.8
(f:il
43,808 57,963 135,200 161,051 338,688 371, 315 379,948 238,425 115 ,520 53,868 20,184 9,604
,------··--·-·- --·- - ..
S=v
in:,f x2-(Z,f X)2 n(n-1)
_. /206(1,928, 774}-(19,508)2 -V 206(206- 1) =20db
J,2QQ
1,928,774
12
Chapters
32.
Midpoint (() 1000 1300 1600 1900 2200 2500
Freq. (fx)
(f)
---
6000 16900 35200 32300 24200 200003 134.6 x 10
13 22 17 11 8
77
x "' r.fx/n ,. s
Cfx2) 6 6.00 x 10 6 21. 97 x 10 6 56.32 x 10 6 61.37 x 10 6 53.24 x 10 6 50.00 x 10 6 248.9 x 10
134.6 x 10 177 • 1748 inspections 3
""/nr.tx2
- (Efx) n(n-1)
2
·/77(248.9 x 10 6) - (134.6 x 10 3)2 • 423 77 (77 - 1)
33b
33a
200
I� 20
100
IIJI!E ( cii J
44.5
!1.5
116.5
152.5
(Ill C IP" mnllries) I()�
13
Chapter 5
34b·
34a 20
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3.5
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10
4.25
4.115
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( !,WI" lnniiriJls)
35b
35a·
36a
3. liS
4.1
0.5
(.4
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z
2.4
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Chapter 5
Solutions Manual for Quality Improvement 9th Edition by Besterfield Full : http://link.org/p/solutions-manual-for-quality-improvement-9thedition-by-besterfield/ quality improvement besterfield 9th edition pdf quality improvement 9th edition pdf quality improvement, by dale h. besterfield, 9th edition pdf quality improvement 9th edition solutions quality improvement 9th edition solutions pdf quality improvement ninth edition answers quality improvement 9th edition pdf free quality control dale h besterfield pdf free
Instructor’s Manual to accompany
Quality Improvement Ninth Edition Dale H. Besterfield, Ph.D., P.E.
Upper Saddle River, New Jersey
Columbus, Ohio
Copyright © 2013, 2009, 2004, 2001, 1998, 1994 by Pearson Education, Inc., Upper Saddle River, New Jersey 07458. Pearson Prentice Hall. All rights reserved. Printed in the United States of America. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department. Pearson Prentice Hall™ is a trademark of Pearson Education, Inc. ® Pearson is a ed trademark of Pearson plc Prentice Hall® is a ed trademark of Pearson Education, Inc.
Instructors of classes using Besterfield, Quality Improvement, Ninth Edition, may reproduce material from the instructor’s manual for classroom use.
10 9 8 7 6 5 4 3 2 1
ISBN-13: 978-0-13-262508-1 ISBN-10: 0-13-262508-3
CONTENTS Page Preface
iii
Major Changes to the Ninth Edition
1
Typical Course Outline
2
Solutions to Exercises Chapter 3
3
Chapter 4
3
Chapter 5
6
Chapter 6
26
Chapter 7
43
Chapter 8
48
Chapter 9
56
Chapter 10
65
Chapter 11
75
Chapter 13
80
Chapter 14
85
Multiple-Choice Test Questions
95
Test Problems
114
Answers to Test Problems
124
iv
PREFACE The textbook was formerly titled Quality Control—Eighth Edition. It is re-titled as Quality Improvement—Ninth Edition to reflect the concept of improvement rather than control. This manual has been published to simplify the instructor’s tasks of developing learning activities and evaluating performance. It is based on the experience of the author and is meant to serve as a guide. Each instructor will need to modify this information for the particular course objectives and the ability level of the students. For those teachers who are familiar with the Eighth Edition of the textbook, information on the major changes to the Ninth Edition is provided. This information should simplify the transition to the latest edition. A typical course outline for a three-semester hour course is shown on Page 2. The learning activities are based on 45 class meetings of 50 minutes each. Since it is difficult for the average student to cover all of the material in a typical three-semester hour course, this outline concentrates on the basic statistical aspects of quality improvement. The instructor may wish to substitute Management and Planning Tools for Reliability. If a course in statistics is a prerequisite, the instructor may include Experimental Design and Taguchi’s Quality Engineering. Solutions for the problems start on Page 3. The author has found it advantageous to post the solutions. This action allows students to determine if their methods and answer are correct. Typical multiple-choice test questions are given and an asterisk indicates the correct answer. These questions can be modified in a number of ways depending on the creativity of the instructor. Answers to test problems are also given. Since the tables in the body of the text and in the Appendix are needed to solve the problems, an open-book type examination should be considered. The instructor may also consider providing copies of the tables and using a closed-book format. Regardless, the multiple-choice questions can be given in the closed-book format. The author has found that allowing the students 3x5 cards for formulas and other information is a great learning experience.
iii
Major Changes to the Ninth Edition Chapter 1 1. Deleted Historical Review and Metric System. 2. Deleted the section on RESPONSIBILITY FOR QUALITY. 3. Added a section on QUALITY IMPROVEMENT TOOLS, with a brief description of those non-quantitative ones that are not covered in the text. 4. Deleted COMPUTERS AND QUALITY CONTROL. 5. Added COMPUTER PROGRAM. 6. Modified Exercise 2 and eliminated Exercises 3 and 4. Chapter 2 1. All previous information deleted 2. Much of the problem solving information moved to Chapter 3. 3. Chapter re-titled Lean Enterprise with all new information. Chapter 3 1. All previous information deleted. 2. Pareto Diagram, Cause and Effect Diagram, Check Sheet, and Process Flow Diagram moved to Chapter 4. 3. Chapter re-titled Six Sigma. 4. Statistical Aspects moved from old Chapter 5. Chapter 4 1. All information in old Chapter 4 becomes Chapter 5 2. Chapter is titled Statistical Process Control (SPC) and consists of Pareto Diagram, Cause and Effect Diagram, Check Sheet, and Process Flow Diagram. 3. Other elements of SPC are covered in subsequent chapters. Chapters 5, 6, 7, 8, 9, and 10 1. The basic change is to the number. Chapter 4 becomes 5, 5 becomes 6, 6 becomes 7, 7 becomes 8, 8 becomes 9, 9 becomes 10. 2. Gage control in Chapter 7 has been modified. Chapter 11 1. Old Chapter 10, Acceptance Sampling Systems is deleted and the number sequence is correct with no change to Chapter 11, Reliability. .Chapter 12 1. No change. Chapter 13 1. New chapter titled Experimental design. Chapter 14 1. New chapter titled Taguchi’s Quality Engineering.
1
TYPICAL COURSE OUTLINE Meeting 1
Topic
Chapter
Introduction
1
2 and 3
Lean Enterprise
2
4 and 5
Six Sigma
3
SPC
4
7 thru 10
Fundamentals of Statistics
5
11 thru 16
Control Charts for Variables
6
6
17
Examination I
18 and 19
Additional SPC Techniques for Variables
7
20 thru 24
Fundamentals of Probability
8
25 thru 29
Control Charts for Attributes
9
30
Examination II
31 thru 39
Lot-by-Lot, Acceptance Sampling by Attributes
10
40 thru 44 45
Reliability or Management and Planning Tools Examination III
11 or 12
Solution to Statistical Exercises Chapter 3 SIX SIGMA I. Ans. = 1.0 - (0.99999668) = 1.0- 0.999972 = 0.000028 = 28PJBD Chapter 4 STATISTICAL PROCF.SS CONTROL l. Replacement Parts: (6-mondl period)
front burners rear burners c. oven regulators 0. oven door· E. burner conttol F. ti.Mr G. drawer rollers H. All others A. 8.
2.
Dovntt.m in
A.
a. c.
D.
,I.
eo.u:
fJ::11DMUMcJ: 460
290 265
193
us 53 46
Cumulative f:[aqµancy
fA[liilDt .30 .19 .17 .13
460 750 1015
1208
.09.
1343
1396 1442
.03.03
I
_a
1526
....J26.
1526
CwlUlacive
flll:lllli .30 .49 .66 .79 .88 .91 .94 1.00
l.00
(3-month period)
tbousanda of dollar•
lost cooling
bac:k preuure reg. adjust fNd � valv. replac...ut jaa copperhead
All-· others
CullUJ..atiw Fraflla•-x
.
30
fl"IDJ; .45 .26
8 6
.01 .OS
.J
_.Qi
b"OCIYIPSJ 52
116
.45
52 82 91 105 111 116
.u
u
CUmul.ative flQ:aD.t:
• 71 .84 .91
.96 1.00
1.00
(1)
(2)
•
••
•
J
15
15
!I
J
!I
•
25
25
..... . .
l I C I
E
F
t
I
I
3
. I .,
l
I
•
..... . c
E
F
Chapter 3, 4
in percent
Cause of accident
3
30.1 28.1 8.1 3.6 3.3 3.2 23.6 100.0
a. right-of-way violation b. driving too fast for condition
following too closely d. improper turn e driving left of center f. improper overtaking g. all other C.
4.
Reason for Shipment Return: (quarter) in thou.sands
Cumulative
A. 8.
c.
O. E.
195 '
refused wrong address wrong selection order canceled All other
68
.585
195
.20
263
5
.02 �
...ll 333
.59 .79
313 318 333
.15
so
Percent
Frequency
Percent
Freq,uencx
Cumulative
.94
.96 1.00
1.00
(4)
(3)
ll.O
-g_ c:
�
J·--
20.0
.s
J
:D
c:
I
10.0
tu..
0.0 A
B
c
0
E
F
?.i
A
G
-
]
8
c
0
E
Rea9ns
Causes
4
Chapter4
s.
Paint Noncontoraities: (1-month)
ft:asu.&ani;y: 582 434 227 212 141 126 109
light spray runs drips blisters splatter bad paint owrspray All others
A.
B.
c.
D.
E. F.
G.
H.
�
e�:r:,sm, .31 .23 .12 .11 .07 .07 .06
Cumulative
EnHmsm,x
f1u;:i::11n,
582 1016 1243 1455 1596 1722 1831 1881
_...Ql
1881
Cumulative
1.00
.31 .54 .66 . 77 .84 .91 .97 1.00
6.
:m 0
A
8
C
O
E
F
6
H
TIJI! of Costs
Noncmfni ties
1. 8.
:m
l
�
Ecte-r.,J
1
00
-
-i 8)
«>
r311tn�
])
.s
.!!
a
aJ .IQ
10
JI 0
r'#f of
es. Chapter4
s
Chapter 5 FUNDAMENTALS OF STATISTICS 1.
0.86, 0.63, 0.15, 0.48
BoundarieB
2. 3. Number
8.235 < 8.24 < 8.45 (a) 8.24 521.5 < 522 < 522.5 (b) 522 625 < 630 < 635 (c) 6.3 x 10 0.015 < 0.02 < 0.025 (d) 0.02
g.p.e. 0.005 0.5 5 0.005
PrecisiOn 0.01 1 10 0.01
4.
2 2.84 x 10 , 22, 0.64, 0.8937, 0.9
5.
66.4, 379.1, 5, 4.652, 6.2 x 10
0.0006 0.001 0.002 0.3
2
7.
6.
20
20
10
10
6
8.
r.e.
s
12
Cell Boundaries
Cell Midpoint
1.72-1.76 1.77-1.81 1.82-1.86 l.87-1.91 1.92-1.96 1.97-2.01 2.02-2.06 2.01-2.11 2.12-2.16 2.17-2.ll 2.22-2.26 2.27-2.31
1. 74 1.79 1.84 l.89 1.94 1.99 2.04 2.09 2.14 2.19 2.24 2.29
18
15 POIJIIS
5.!15
6.03
5.!11
ElfT Cll!J J
Frequency
�
5
9
6
27 26 29 13 5 3 1
10
0
1
1.9'
6
2.M
TDE I lialta J
Chapter 5
9.
Cell Midpoints
Cell Boundaries
Frequency
0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
0.05-0.54 0.55-1.04 1.05-1.54 1.55-2.04 2.05-2.54 2.55-3.04 3.05-3.54 3.55-4.04
3 15 34 29 30 22 15 2
15
0.3
1.3
2.3
S&1lf
10. Scores
Freq.
6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
1 1 0 2
Relative Freq.
Cumulative Freq.
1/70 • 0.014 1/70 • 0.014 0/70 • 0 2/70 • 0.029 3/70 • 0.043 3 2 2/70 • 0.029 4 4/70 :a 0.057 10 10/70 • 0.143 11/70 0,157 11 16 16/70 • 0.229 13 13/70 • 0.186 3 3/70 • 0.043 2 2/70 • 0.029 1 1/70 • 0.014 1 1/70 • 0.014 70 1.00 Graph not shown, but similar to Problem D
1+1 2+o 2+2 4+3 7+2
--
2 2 4 7 9 9+4 - 13 13+10 • 23 23+11 • 34 34+16 • 50 5o+l3 =- 63 63+3 • 66 66+2 • 68 68+1 • 69 69+1 • 70
5.94 5.95 5.96 5.97 5.98 5.99 6.00 6.01 6.02 6.03 6.04 6.05
1 2 4 8 16 24 20 17 13 3 1 1 110
1/110 2/110 4/110 8/110 16/110 24/110 20/110 17/110 13/110 3/110 1/110 1/110
• • • • • • • • • • • •
---
13 Relative Cumulative
Cumulative o+l 1+2 3+4 7+8 15+16 31+24 55+20 75+17 92+13 105+3 108+1 109+1
0.9% 1.8 3.6 7.3 14.5 21.8 18.2 15.5 11.8 2.7 0.9 0.9 99.9%
Graph not shown, but similar to Problem 7
Relative Cumulative Freq. 2/70 • 0.029 2/70 • 0.029 4/70 • 0.057 7/70 • 0.100 9/70 • 0.129 13/70 • 0 .186 23/70 • 0. 329 34/70 • 0.486 50/70 • o. 714 63/70 • 0. 900 66/70 • 0.943 68/70 • 0.971 69/70 • 0.986 70/70 • 1.000
11. Relative
13
--
...
7
• • • • • • • •
15 31 55 75 92 105 108 109 110
-
1 3
1/110 3/110 7/110 15/110 31/110 55/110 75/110 92/110 105/110 108/110 109/110 110/110
• • • • • • • • • • • •
0.9% 2.7 6.4 13.6 28.2 50.0 68.2 83.6 95.4 98.2 99.1 100.0%
13 Chapter 5
12. Cell
Relative Freq.
Freq.
Midpoint 1. 74 1. 79
5 9
5/125 • 0.040 9/125 • 0.72
1.84
6
6/125 • 0.048
1.89 1.94 1.99 2.04 2.09 2.14 2.19 2.24 2.29
27 26 29 13 5 3
27/125 26/125 29/125 13/125 5/125 3/125 1/125 0/125 1/125
l
0 1
m
• • • • • • • • •
Cell
3/150 15/150 34/150 29/150 30/150 22/150 15/150 2/150
3 15 34 29 30 22 15 2 150
0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
• • • • • • • •
IC
= 20/125 47/125 73/125 102/125 115/125 120/125 123/125 124/125 124/125 125/125
2o+27 47+26 73+29 102+13 115+5 12o+3 123+1 124+o 124+1
0.216 0.208 0.232 0.104 0.040 0.024 0.008 0 0.008 1.000
• 47 • 73 .. 102 .- 115 • 120 • 123 ""124 • 124 ,. 125
0.160 0.376 0.584 0.816 0.920 0.960 0.984 0.992 = 0.992 ,., 1.000
13 Relative Cumulative Freq.
Cumulative Freq. o+3 3+15 18+34 52+29 81+30 111+22 133+15 148+2
0.020 0.100 0.227 0.193 0.200 0.147 0.100 0.013 1.000
• .. • • • • • •
-
• • • • • • •
3/150 18/150 52/150 81/150 111/150 133/150 148/150 150/150
3
18 52 81 lil 133 148 150
• • • • • • • •
0.020 0.120 0.347 0.540 0.740 0.888 0.987 1.000
'13b
13a
,-
,·
l:il
1.00
100
.20 /
5/125 • 0.040 14/125 0,112
5 14
.
20
Relative Freq.
Freq.
Midpoint
•
o+5 5+9 14+6
Graph not shown, but similar to Problem
13.
Relative Cumulative Freq.
Cumulative Freq.
i
i
!,It
I
�
!::;.
�
.I O
:i)
0
0 0.3
1.8
13
0.3
1.8
3.3
SHiit
SBTII
8
Chapter 5
13c
1.00
.2 0 0
OJ
1.8 SlJENi1H
13
14b
14a
20
20
10
10
12
9
6
15
18
5.�
POINTS
5.!11 UM Cly l
6.113
15b
15a
120 lJ BO
20 40 10
1.71 1.74
1.9'
2.U
2.24
T IlE I lirutes l
9
1.91 2.11 TDE ltirwsl l'P' lnniriesl
2.31
Chapter 5
16b
16a
I�
JJ 100 15
0 0.3
1.8 STl9lmt
13
0 0.5
17_ 18 •
x • r.x/n • 115 + 113 + 121 + 115 + 116. 116 volts
r- � n
c..,..-
2s.6 + 24.s + 22.6 + 21.3 + 19.6 + 1a.5 + 16.2 + 15.5 8 • 20 • 5 m
.s.2
206 f
tx
11 27 35 43 33 20 12 6
4 2
6 9
18
14 13
s.o
fy
296 417 1,040 1,331 3,024 3,605 4,042 2,805 -1,520 804 348 196 80 19,508
3 8
20. .x; 3.5 3.8 4.1 4.4 4.7
Xv -
3.5
5
19. _x_ 148 139 130 121 112 103 94 85 76 67 58 49 40
21.
2.0
STIB6IH lrlmries>
-2
65
21.0 34.2 73.8 61.6 61.1 25.0 276.7
x • !!x n • 19,508 206 , • 95 db
r- lli n • 276.7 65 • 4.3 kg
r.wx/r.w
- {31 {33202 + {22 p1ao2 3 + 2 • 3264 h 10
Chapter 5
22.
Xw •
r.wx'/r.w
• (24) (1.75) + (18) (1.79) + (29) (l.68) 24 + 18 + 29 • 1.73 m 23.
a. b.
24•. a.
a.
11. 15. 18. 22; Md • 15 28, 33, 35, 36, 38, 43; Md• 35; 36 • 35.5
Md • L
b,
Md -
c,
Md.
d.
Md -
e.
Md•
f.
Md -
{1;
cf)1 •
•
·
1.935 ,{1�' 2: 47Jo.os • 1.94 150 - 52)o.s • 1.9s 1. .s5 1T 29
. ./65 • 4,0 ""\· 2 lS
25.
SS, none, 14 and 17
26.
l.5, 5.99, 1.99, 1.3, 94, 4.1
27.
a. b.
28.
• •/ntx2 -
29.
8 -
c.
14 • 11 • 45 - 39 • 6
R • H - L • 25 -
R •
n(n -
d.
15) .3
m
4.3
R • H - L • 20 - 6 • 14 R • • 6.05 - 5.94 • 0.11
•/5(7152350) - (5980) • 8 2 vib/ 2
5(5 - 1) ./4(0.024) - (.308)2 4(4 - l)
11
• • 0.004
sec DIR
Chapter 5
30.
Midpoint
Freq.
(x)
(t)
(fx)
�
.5 .8 I. 1
1 16
.5
0.3 10.2
1.4
12
20.4
34. 7
18
72.0
2.3
16
36.0 36.8
_]_
88
Freq.
_1.tl_
...1f.L 3 15 34 29 30 22 15
--2. 150
31b
Midpoint
Freq.
_w_
_w_
148 139 130 121 112 103 94 85 76 67 58 49 40
14.0
14.5 19.6
l. 7
Kidpoint 0.3 0.8 1.3 1.8 2.3 2.8 3.3 3.8
13.2
12 10
2.0 2.6
31a.
12.8
'f 2)
2 3 8
11 27 35 43 33 20 12 6 4
-2 206
.is.
141.5
i.ftl_
0.9 12.0 44.2 52.2 69.0 61.6 49.5
--1._._§.
297.0
(fx>
296 417 1,040 1,331 3,024 3,605 4,042 2,805 1,520 804 348 196 BQ 19,508
s
-_vin· I·-,f---·--·--- ---x2-�fX)2 n(n -1)
= ! 88(256. 2>-( 141. s >2 V
88(88-1)
::.57%
84.6 20.3
256.2
0.27 9.60 57.46 93.96 158.70 172.48 163.35 28,88 684.70
S=v
-·--·------/n}:f x2-{Lf x,2 n(n-1)
I
=
J
;150(684. 7)-(297.o)-
V
150(150-·l)
=0.8
(f:il
43,808 57,963 135,200 161,051 338,688 371, 315 379,948 238,425 115 ,520 53,868 20,184 9,604
,------··--·-·- --·- - ..
S=v
in:,f x2-(Z,f X)2 n(n-1)
_. /206(1,928, 774}-(19,508)2 -V 206(206- 1) =20db
J,2QQ
1,928,774
12
Chapters
32.
Midpoint (() 1000 1300 1600 1900 2200 2500
Freq. (fx)
(f)
---
6000 16900 35200 32300 24200 200003 134.6 x 10
13 22 17 11 8
77
x "' r.fx/n ,. s
Cfx2) 6 6.00 x 10 6 21. 97 x 10 6 56.32 x 10 6 61.37 x 10 6 53.24 x 10 6 50.00 x 10 6 248.9 x 10
134.6 x 10 177 • 1748 inspections 3
""/nr.tx2
- (Efx) n(n-1)
2
·/77(248.9 x 10 6) - (134.6 x 10 3)2 • 423 77 (77 - 1)
33b
33a
200
I� 20
100
IIJI!E ( cii J
44.5
!1.5
116.5
152.5
(Ill C IP" mnllries) I()�
13
Chapter 5
34b·
34a 20
10
])
3.5
4.7 "EIOO I k1J >
10
4.25
4.115
EIIH lklj>
( !,WI" lnniiriJls)
35b
35a·
36a
3. liS
4.1
0.5
(.4
91..M.
ID 10 16 72 I If Itm£TIL1f3 txlOO>
z
2.4
36b '
14
O.lo
I.SS 2.$ WUlZ t ....- lwldries >
])
11.5
17.5
23.5
I If I&Em1J6 I xlOO I (. brmiriesl
Chapter 5
Solutions Manual for Quality Improvement 9th Edition by Besterfield Full : http://link.org/p/solutions-manual-for-quality-improvement-9thedition-by-besterfield/ quality improvement besterfield 9th edition pdf quality improvement 9th edition pdf quality improvement, by dale h. besterfield, 9th edition pdf quality improvement 9th edition solutions quality improvement 9th edition solutions pdf quality improvement ninth edition answers quality improvement 9th edition pdf free quality control dale h besterfield pdf free
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