Blanchard Et4 Ppt 01 274o3r

Effective Training: Systems, Strategies, and Practices, 4th Edition Chapter One Training in Organizations P. Nick Blanchard and James W. Thacker

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

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General Open Systems Model

OPEN SYSTEM INPUT

PROCESS

OUTPUT

Systems External Environment

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

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Training as a Subsystem within the Organizational System TRAINING’S ORGANIZATIONAL ENVIRONMENT Mission Strategy Structure Finances Resources People

Policies Procedures Products Technology

TRAINING SUBSYSTEM INPUT Organizational Needs Employee Needs Budget Equipment Staff

PROCESS Analysis Design Development Implementation Evaluation

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OUTPUT Knowledge Skills Attitudes Motivation Job Performance

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Training Processes Model Needs Analysis Phase Input Process Output Design Phase Input Process Output

Triggering Event

Development Phase Input Process Output Implementation Phase Input Process Output Outcome Evaluation Data

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Process Evaluation Data

Evaluation Phase Input Process Output 1-4

Classification of Learning Outcome Skill-Based Learning Compilation Automaticity

Learning

Cognitive Knowledge Declarative Knowledge Procedural Knowledge Strategic Knowledge Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

Attitudinal Learning Affect/Feelings

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Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

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